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TekDragon
2003-07-01, 11:00 AM
Last friday the tech support guy from Alienware came to my house to pop in a replacement 128mb Radeon 9700. If you havent been following, my $2000 Alienware machine suddenly got b0rked after 5 months of gaming perfection.

So anyway, the dude came to the house and installed it. He had called me up earlier and asked me to get the 3.4 cat drivers to install for while he was there. After I installed the drivers I went to the display screen and it turns out this guy has installed a 256mb Radeon 9800!!!!!

I was stunned. I looked at the screen, looked at the guy (who was playing w my cat), and looked back at the screen.

I made a quick decision, i didnt want to get billed $200. I told him he had made an error. His responce? An "oops" and a shrug, followed by "look, you dont mention it to tech support and I wont mention it to sales".

All ive got to say on that is this: Alienware tech support guys have alot of techy knowledge, great manners, and they know how to hit a fukin blunt. God bless those fine men!

TekDragon
2003-07-01, 11:05 AM
And apparently a capital D turns into a lower case d when you try to make a smiley face on the title.

PR24
2003-07-01, 11:25 AM
That was about the dumbest thing I have ever heard. :huh:

TekDragon
2003-07-01, 11:28 AM
^ Alienware h8r!! :nazi: ^

PR24
2003-07-01, 11:40 AM
Originally posted by TekDragon
^ Alienware h8r!! :nazi: ^

I own an Area-51 ;)

I am speaking about the tech guy not Alienware.

TekDragon
2003-07-01, 12:00 PM
Oh yeah, it was pretty dumb of him. But im wondering if maybe he was just playing with me and its standard policy for them to replace broken vid cards with the latest model.

128mb Radeon 9700 was the newest/best video card available when i purchased my A-51, so maybe they just replaced it with the current newest/best video card.

Either way, i dont regret smokin him up. He was a cool guy and even gave me some tips on what skills to put points into on NeverWinter Nights (great game, just got it last week)

Sputty
2003-07-01, 01:57 PM
Your kitten made him super generous. Ah, the magic of kittens.

Jarlo
2003-07-01, 02:02 PM
Wow a thread where Tekdragon mentions pot--

what a shocker!

GonePostal
2003-07-01, 02:02 PM
so you just smoked a blunt with a tech support guy you've never met?

GonePostal
2003-07-01, 02:10 PM
for some reason that doesnt sound like the brightest idea

Lonehunter
2003-07-01, 02:12 PM
Dude that's awsome. I mean, a smart guy who smokes "herbal medicine"? Far out man.

GonePostal
2003-07-01, 02:15 PM
ye but that still sounds risky and dumb not everybody is down with the practice of smoking herbal medicine that and there are alot of shady heads out there

PR24
2003-07-01, 02:24 PM
The guy has herpes and not it's on the blunt you smoked. break out time :(

1024
2003-07-01, 02:53 PM
:sweet: everythign comes together around a good ol' blunt :bigsmile:

TekDragon
2003-07-02, 10:49 AM
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ObnoxiousFrog
2003-07-02, 10:52 AM
This is kinda funny in the same way that Monty Python's Life of Brian is funny. Pure gold for the first %99, then comes to a screeching halt.

NightWalker XI
2003-07-02, 10:55 AM
Thats pretty cool, Ill never get an Alienware cause I can get the same specs for cheaper but I do say, their cases are fucking cool!

Airlift
2003-07-02, 11:19 AM
WTF? Life of Brian has a great ending sequence, and very uplifting ;)

Arakiel
2003-07-02, 11:22 AM
With all due respect, I'd prefer that my tech support (oh, wait, that's me, but, let's assume) not be under the influence of anything at any given point during the tech support experience.