Indecisive
2004-07-30, 01:13 PM
After returning from daytona late monday night, my modem greeted me with a friendly blink blink blink meaning that it couldnt synch. After trying numerous things, I realized that the only problems could be
a. the modem
b. the line
So, After a 10 minute wait, I got through to "tech support" who told me to turn off the modem and restart the computer.
..
..
So, after doing so, even though I already had done that out of spite, she said she diddnt know what my problem was, and proceeded to keep me on the line for 10 minutes filling out some damn form, and said someone would call me the next day.
Fast forward one day. I finally get a call 2 hours late, and then he tells me to turn off the modem again..
..
..
So, after he realized that that diddnt work, he put me on hold for 10 minutes filling out a field tech form. He said that the tech would be at my house no later than 7pm.
7pm came
and 8pm
I used the "call back" number. To get a friendly recording saying "Please be patient, the average wait time is 18 minutes"
...
So after listening to 80's music for almost 25 minutes, the guy finally comes back on and I ask him.
He puts me on hold for 8 minutes to "check" it only to tell me that the tech guys screwed up and wouldnt be here till morning.
I got up early, he came, he stuck something in the wall, and said "its the phone like. They will send you a new modem"
So, here I am in a gaming center typing this up, waiting for a new damn modem to come, early next week.
I checked on switching, of course I need my password that never worked and internet access to do so, and then the brighthouse cable guys wouldnt have been able to come till tuesday at the earlyest.
Oh, and if you diddnt need any more reasons not to use verizion, every time someone picks up the phone, my connection resets.
Verizon DSL = lose. I miss my MCG.
a. the modem
b. the line
So, After a 10 minute wait, I got through to "tech support" who told me to turn off the modem and restart the computer.
..
..
So, after doing so, even though I already had done that out of spite, she said she diddnt know what my problem was, and proceeded to keep me on the line for 10 minutes filling out some damn form, and said someone would call me the next day.
Fast forward one day. I finally get a call 2 hours late, and then he tells me to turn off the modem again..
..
..
So, after he realized that that diddnt work, he put me on hold for 10 minutes filling out a field tech form. He said that the tech would be at my house no later than 7pm.
7pm came
and 8pm
I used the "call back" number. To get a friendly recording saying "Please be patient, the average wait time is 18 minutes"
...
So after listening to 80's music for almost 25 minutes, the guy finally comes back on and I ask him.
He puts me on hold for 8 minutes to "check" it only to tell me that the tech guys screwed up and wouldnt be here till morning.
I got up early, he came, he stuck something in the wall, and said "its the phone like. They will send you a new modem"
So, here I am in a gaming center typing this up, waiting for a new damn modem to come, early next week.
I checked on switching, of course I need my password that never worked and internet access to do so, and then the brighthouse cable guys wouldnt have been able to come till tuesday at the earlyest.
Oh, and if you diddnt need any more reasons not to use verizion, every time someone picks up the phone, my connection resets.
Verizon DSL = lose. I miss my MCG.