please help

[OrionX]

I cannot join ....

After username and password validation i recive a boxmessage:

"Update could not be initialized. The update server may be busy.Please re-attempt by clicking on Initialize Update."

The <updating> button is inactive and the <update log> button return folow boxmessage:

"File scan in progress ... Could not establish a valid connection"

PLEASE HELP ME!

OrionX

[OrionX]

[10:28:46] Log Session Open
[10:28:46] Patcher: --------------------------------------------
[10:28:46] Patcher: PlanetSide DLL version 1.5.17
[10:28:46] Patcher: --------------------------------------------
[10:28:46] Patcher: Checking Old Handles...
[10:28:46] Patcher: Creating Thread...
[10:28:46] Patcher: Done with Thread Creation Routine...
[10:28:46] Patcher: Thread Start
[10:28:46] Patcher: Memory Download Internet Type 0 Begin...
[10:28:46] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:46] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:46] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:46] Patcher: Memory Download of XML Operation Complete.
[10:28:46] Patcher: Memory Download Internet Type 0 Unsuccessful.
[10:28:46] Patcher: Memory Download Internet Type 1 Begin...
[10:28:46] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:46] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:47] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:47] Patcher: Memory Download of XML Operation Complete.
[10:28:47] Patcher: Memory Download Internet Type 1 Unsuccessful.
[10:28:47] Patcher: Memory Download Internet Type 2 Begin...
[10:28:47] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:47] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:47] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:47] Patcher: Memory Download of XML Operation Complete.
[10:28:47] Patcher: Memory Download Internet Type 2 Unsuccessful.
[10:28:47] Patcher: Memory Download Internet Type 3 Begin...
[10:28:47] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:47] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:47] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:47] Patcher: Memory Download of XML Operation Complete.
[10:28:47] Patcher: Memory Download Internet Type 3 Unsuccessful.
[10:28:47] Patcher: Memory Download Operation Failed.
[10:28:47] Patcher: Thread Finish
[10:28:59] Log Session Closed

[Hamma]

Looks like you may be operating through some kind of internet proxy? Do you have a firewall installed or something?

[OrionX]

yes .. i have a proxy and a firewal too ... what can i do?

[Hamma]

You need to bypass those in order to download the patch. Either by allowing the ports or allowing the proxy to go to the patch server.. Since I dont know what you are running I cant be more specific but you can check this link:

http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=1813&p_created=1087929702&p_sid=pu-Ovz_h&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9MTExOCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnB fY3Y9JnBfc2VhcmNoX3R5cGU9c2VhcmNoX25sJnBfcGFnZT0xJ nBfc2VhcmNoX3RleHQ9UGxhbmV0U2lkZSBQb3J0cw**&p_li=&p_topview=1

[OrionX]

ur link return me this :

"If you are reading this page, you have successfully tested the connection to the station.sony.com patch servers."

and the explanation is folow:

"If you can successfully connect this way, then there are probably no problems on the network between your machine and the servers. You need to focus your troubleshooting on your machine, or your connection to your ISP."

next step? :)

[Hamma]

I am unsure - there seems to be some kind of proxy blocking downloads that requires authentication or something.. are you running a proxy or is your ISP? You may need to contact them

[OrionX]

I using a proxy i think ... for internet i use a software called gwnet ... i think it is a proxy .. what can i do now?

[OrionX]

Finaly i found ...

bypass proxy for following address ....

i copied the link there and it works

Thanks for support

THAT'S WHAT ADMINS SHOULD DO ... help a noob ! lool

see you in game!

OrionX

[Marsman]

Excellent - glad you got things worked out. Now enjoy and see ya in-game!

[Hamma]

:thumbsup: