Credit card verification problems

[maik]

Hey guys. 2 days ago i wanted to buy planetside afterschock from D2D. so i made a account and putted afterschoick in my shopping cart and clicked on checkout.

After entering all my visa card information and made sure i verified it i once again clicked on place order. Then it went to processing the order but no matter what i do this is what i get: http://i222.photobucket.com/albums/dd107/dyren_2007/1.jpg

I did send them an email but no answer so far.

Help is greatly apreciated

[Dorest0rm]

Try it again services were prolly down because of maintenance or christmas

[maik]

As of 29-12-07 it still ain't working. Dorest0rm if you think that is the problem it's not on my part right?

[Dorest0rm]

As of 29-12-07 it still ain't working. Dorest0rm if you think that is the problem it's not on my part right?

Well id suggest u go to higher places

*evil music*

http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_alp.php

SOE Support

Oh wait


Getting an error while trying to bill your account or for a subscription can mean a number of things. Following the steps below should insure that your information is accepted by our billing system:

1. Check your personal address and information - This includes your street address, state, and zip code that is on record with your bank or credit card issuer. To be sure that you are entering in the correct address information, please contact your bank or issuer to compare the information you have with what they have lodged in their records.

2. CVV code - The CVV, or the Creditcard Validation Value, code is the 3-digit code printed on the right-most side of the back of your credit or debit card. This code is required for all account transactions or subscriptions with SOE. Please insure that the CVV code that you are entering is correct.

3. Country matches your credit card - Many billing errors occur because the country that you've chosen (under the "Account Info" section of our billing system) does not match with the country designated with the credit or debit card you are using. Please make sure that both your account info and your credit card chosen are of matching countries. If you are unsure of your credit card's designated country, please call your bank or issuer.

4. Country/Currency combination does not match - The currency that you have chosen to bill your account with must match our list on record for the billing to proceed. Below is our list of acceptable country/currency combinations:

Australian Dollar


Australia

Danish Krone


Denmark

Euro

Austria, Belgium, Germany, Netherlands, Finland, France, Spain, Italy Greece, Ireland, Luxembourg, Portugal

Norwegian Krone

Norway

Pound Sterling

United Kingdom


Swedish Krona

Sweden

Yen

Japan

US Dollar

United States

For all other countries, please use the "US Dollar (USD)" currency.

5. Sufficient funds/hold on account - New subscriptions, as well as recurring billing options, will automatically be denied if there are insufficient funds in your account, or if the account has been placed on hold for any security reasons. If you are not sure about the current state of your credit or debit account, please call your bank or issuer.

6. Outdated Payment Source - Using an existing Payment Source (under "Payment Sources" in our billing system) is a fast and convenient method to subscribe to our games as well as purchase expansions. However, if any information about your payment source has changed (new address, zip code, credit card number, etc.), attempting to use that saved Payment Source as an option will result in a billing failure. If your credit card information has changed recently, please make sure you update your Payment Source information by clicking on the Update button in the "Payment Sources" section of our billing system.

If for any reason you need assistance with your billing error, please feel free to contact our Technical Support department. When contacting us, please have as much of your credit card information as you can on hand.

[maik]

I redid steps 1-2-3-5-6 and there are 2 problems i came up with. Step 3 requires you to enter you're billing adress, however as you need to enter a state and sinds i'm not living anywhere near the USA it might cause problems. i did enterd the place where i live while setting the state to : select state or chose province.
The next problem i ran into is step 4: Where do i change Country/Currency combination as i coudn't find it anywhere.

If these 2 aren't the problems i dont know what is.

[Dorest0rm]

I redid steps 1-2-3-5-6 and there are 2 problems i came up with. Step 3 requires you to enter you're billing adress, however as you need to enter a state and sinds i'm not living anywhere near the USA it might cause problems. i did enterd the place where i live while setting the state to : select state or chose province.
The next problem i ran into is step 4: Where do i change Country/Currency combination as i coudn't find it anywhere.

If these 2 aren't the problems i dont know what is.

Oh wait...forgot that SOE changed that



Download & install http://www.greyfalcon.net/psinstall.zip

Launch it press Accept on Eula

On the left side press New account

Follow onscreen directions

[maik]

Thanks! i can now play it again. Now i just have to fix these lockups :(

[Dorest0rm]

Thanks! i can now play it again. Now i just have to fix these lockups :(

MWahaha im mighty AND moshy and got yoo fix

So i went crashing again and going all spaz because i crashed every 45 min

So i done the following and it worked!

Download, Install and Launch up CCleaner

Now mine is dutch so just follow the image(bottom)

First u must enable all teh things i got enabled

Then u press analyse(or whatever it says in english)

Let it analyse


Then u press clean

Let it clean

Then u are finished and u will play planetside without crashes

Worked for me SMILEY<img src=" />

http://img243.imageshack.us/img243/7260/tut1qk0.jpg

[maik]

Thanks, its working 100% now;)

Edit: looks like i spoke to soon:( It dous take considrably longer for it to lockup now though