PS2 Computer Spec Survey

[Satch]

Hey guys. I basicaly have two accounts ready for PS2. One of which is my PS1 veteran account which I have not used a Beta key for. The other is a normal account which is 'active' due to a PCGamer Beta key. I recieved an email for my beta key account asking for my PC specs, however when I click 'share specs' from the email, it just takes me to the beta page saying:

'You have already signed-up for the PlanetSide 2 Beta program. If your email address has changed since you signed up, please update it in Account Management so that we can send you the latest updates on the Beta program, including how to jump in if you are selected.'

Clearly this hasnt shared my specs. On my veteran account I havent even recieved an email, which is frustrating as I would expect my veteran account to have earlier access than beta key account. Anyone else having these issues or know of a solution?

Cheers

[Dreamcast]

I got 2 accounts exactly like you(one pc games/One vet) and I didnt even get emails but I just went to the site and did them anyways.


and is easy to give them specs just go to sign up for beta in Planetside..put in ur log in and it will work.

[MyMeatStick]

Also takes me to the "You've already signed up" page :(

[PhoenixDog]

Haven't gotten an email, and don't understand this "Oh just go to sign up again and it'll ask you for your specs" stuff...

[BigBossMonkey]

Apparently the surveys are activating in waves, so you may need to wait a little while.

[Dreamcast]

So Im wondering just how much of a difference are the person system going to do in order of them to get ahead of other people.

Obviously a person who signed in yestarday won't get ahead of everybody but...People who have signed up for a while and have the better specs for testing, could get a bump IMO.


So Im wondering how big of a bump will those people get?



Also what are the devs looking for?.....Are they looking for rare combo of systems or are they looking for the most common systems?


and if so what are the most common and what are the most rare?


I put the same system specs for all my 3 accounts...maybe I should of done it different.

[Crazyduckling]

Sign out of SOE websites.
Goto Planetside2.com
Click Signup
Sign In
Click Spec Survey Button

[Axios]

Same thing for me. I assume they put the wrong link in the email :P

[MyMeatStick]

Sign out of SOE websites.
Goto Planetside2.com
Click Signup
Sign In
Click Spec Survey Button

Just takes me to the "You've already signed up" page. :confused:

[ThGlump]

Just put real specs. You are doing it to help testing, not to start playing earlier. There wont be that much playing in there test as you think. And if you put fake specs you wont be helping them.

[julfo]

Yup, also having these issues. No where to put in specs :(

[RadarX]

Haven't gotten an email, and don't understand this "Oh just go to sign up again and it'll ask you for your specs" stuff...

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

[Xyntech]

I'd say just to be honest. They will need a wide range of specs, so as long as we're vets and/or have a PCGamer key, we'll get in soon enough.

If they need people with high specs at first, it won't help anything to have a lying low spec player. If they are really looking to target low spec performance for one of the tests, it wont be much use to have a high spec machine giving invalid feedback.

So just be honest. If you have multiple beta keys and multiple computers, maybe use one computer for each. You will be helping them out as well, giving a wider range of specs to test on.

But beyond that, just be honest.

[Dreamcast]

Sign out of SOE websites.
Goto Planetside2.com
Click Signup
Sign In
Click Spec Survey Button

Exactly how I did it and it worked.


Guys it should say something about a survey in that page where it says u already signed up...Is like right their.

[neonlazer]

They want a variety of platforms...not everyone who has the fastest stuff

[Dreamcast]

Well I put the real specs...but I did it to play earlier but I will help.



Also if you dont put the specs...How badly will this effect a person in joining beta early?

[Satch]

Is it okay that on my Vet account it still says PS2 account Inactive? Will I be able to do the survery on Vet acct if I didnt get email? I just did wat u guys said and nothing happens...

[Juneau]

Edit - Cancel that, mega-derp

[MyMeatStick]

http://i.imgur.com/Y1FZy.jpg

This is all I get....

[julfo]

Exactly how I did it and it worked.


Guys it should say something about a survey in that page where it says u already signed up...Is like right their.

Please, be my guest. Show me where it is. Cause I can't see it "right their".

[MayPeX]

Greedy folks with two beta accounts, I can just picture many crying men and women who see this. Feeling deprived as the rich get richer. I shake my fist at you sir.

[Goldeh]

It doesn't say it for me. Just got the PC spec email.

I signed out of Planetside 2 website
signed back in.

Then it brought me to the "You've already signed up for the Planetside 2 beta program"

I see no spec survey button. I'm I missing a step?

[IMMentat]

http://i.imgur.com/Y1FZy.jpg

This is all I get....

Same

[Thunderhawk]

I don't have any buttons on that page similar to you guys, so this begs the question, was it taken down, or.......was it never there ?

[Jinxsey]

Same here, no "Share Specs" button on the page, just a confirmation of sign up.

[Joe]

http://i.imgur.com/Y1FZy.jpg

This is all I get....

Same with me :( can't fined any button

[Goldeh]

We need developer help here!

Help!

[Nephilimuk]

thank god i am not alone... I get the same screen

[Mepper]

Probably they will take a mix of all. But especially mid and low specs I would guess. If someone has an 670 and 32 gigs of RAM he will get a good performance anyway.

I think they will ask you run a benchmark, to see what fps you get, with which specs. If a lot of people do that you can get to know what the minimum specs are, and what effects you fps the most. (How much fps difference between two identical systems but one with more RAM?)

And you should definetely fill in your real specs, they will need a wide range, and you do this to help improving the game, not to get in quickly.

[bjorntju1]

They want high to low-end. You can do the survey and act like you have the most awesome system on earth. But they need every range of system. So I think everyone has an equal chance.

[Karma]

We need developer help here!

Help!

Aye.

[Joe]

Got it use firefox i used chrome and it did not come up :)

[ThermalReaper]

What I want to know is...
Is there any information if Lower end machines will be able to play from the start of the beta or will we have to wait a bit?

[Ragefighter]

And you should definetely fill in your real specs, they will need a wide range, and you do this to help improving the game, not to get in quickly.

/agree, but...

the survey doesn't have the new AMD cpus. (out since last year so not really "new").

I got the AMD FX 6100, had to pick the phenom 6 core instead (both 6 core amd cpus).

[MyMeatStick]

Got it use firefox i used chrome and it did not come up :)

Firefox worked for me too.

Went to the email - Clicked the email link - Logged in - Had huge "Take Survey" button underneath.

I can sleep soundly tonight. :rofl:

[Toppopia]

For this question *What kind of System Graphics do you use?*

If i have a Nvidea GeFore GT 230M, what answer do i choose?

I had to use internet explorer :eek: because chrome didn't work... i feel dirty for using IE :cry:

[DarkChiron]

I'm kind of wondering why the usual 'upload your dxdiag results' isn't being used instead to determine people's hardware setups.

[Nash]

Doesnt work for me either. I've tried FF, IE and Chrome.
Maybe i've already done the survey when i created the account!? I can't remember anymore.

I just don't want to be left out because this aint working :(

[Joe]

Use FireFox or IE8 chrome will not give you the take the survey button :)

Edit some people say FF or IE will not work could be just the amount of traffic going to the link :(

[Machine]

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

THIS IS SO WIN IM READY IM READY PICK ME... ok so im excited. I felt like i won the fu**ing lottery!

WOO HOO ITS GONNA START SOON tomorrow night Im going to be in there WAITING TO DIE FROM ALL OF YOU !!! and getting every 50th guy with a knife!

[Chufty]

Doesn't work for me in Opera, IE or Opera masked as Firefox.

[Thunderhawk]

Have tried

Firefox
Chrome
I.E.9
Safari (on iPad)


Still no Spec button, I guess it could be a small number of people being asked, or, the system is so overloaded that if I cant handle anymore, button won't pop up ? (is it that intelligent??)

[JHendy]

Firefox worked for me.

[BC Irish]

Guys -

Change your browser language to English US

It sounds weird, but do it before you click on the sign up for beta link, log in, and for those that it didn't work before, it should work.

[bjorntju1]

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

Pfew, Will wait for the mail then. Going to sleep now :P

[ChipMHazard]

What I want to know is...
Is there any information if Lower end machines will be able to play from the start of the beta or will we have to wait a bit?

Who knows. They aren't going to tell us when everyone can simply take the survey again.

[BC Irish]

So, like you, I clicked on the link in the email, and got taken to the page telling me that I had already signed up!

Boo - There was no survey button in sight!

However, having read through the Producers letter thread, there was a little nugget of info! (Can't remember who posted it though, so can't give credit - Will go back and edit when I do)

So, here's how I find the survey link! Step 5 is the important bit!

1. Visit www.planetside2.com
2. Click "Sign Up for Beta" (even if you've already done it, or submitted a key)
3. Log in with your Station Account
4. You should be now presented with a screen that will allow you to take a system survey - Complete and you're ready to go! Just need to wait on the email!!

5. If you are presented with a screen telling you you've already signed up with the beta and have no option for the survey, you need to change you're browser language to English US (weird I know, but do it)

6. Once you've changed the language, start at step 1 again, and you should now be presented with the survey option. Win Sauce

EDIT: All credit to meepr - he (she?) was the one that posted first about this in the Beta Producers Letter thread

[Thunderhawk]

Guys -

Change your browser language to English US

It sounds weird, but do it before you click on the sign up for beta link, log in, and for those that it didn't work before, it should work.


You Sir are a genius !!!!

That worked for me, changed the language to English US in Firefox and up popped the Spec button.

Nice one Irish !!!

[SergeantNubins]

I originally got the message people are getting above, but changed a few things and then got to the survey again..

I turned down my privacy settings to allow all cookies (the account management page kept telling me i didnt have cookies allowed).

Someone in another thread mentioned something about the language choice of your browser having an effect. So i went to languages in the browser otion, added English[US] and moved it to the top. I then closed out of internet explorer and loaded the page back up and this time i could complete the survey.

Hope that helps.

[Chefkoch]

Guys -

Change your browser language to English US

It sounds weird, but do it before you click on the sign up for beta link, log in, and for those that it didn't work before, it should work.

That worked. Thanks for the tip dude :):)

[Azovyr]

Edit: Actually does work thanks!

[Chufty]

Bizarrely, changing my browser language in Opera from British English to English fixed the problem.

Whoever discovered that is a genius, and should be recruited by SOE to make a website that works :D

[Nash]

+1
After changing the language to english it worked just fine.
Thanks for the tip! :)

[megamold]

these surveys always get me so paranoid

-will the wrong answer get me into beta slower?
-will not taking it getting it get me into the beta slower?

wondering if i should enter the pc i have now or the pc i will build once i'm in ps2 :)

[SergeantNubins]

Doing exactly as you said it does not work for me:

When you added English[US} as your browser language, did you move it to the top (ie make it top priority), appy the changes and then completely shut down your browser and reload it?

[ChipMHazard]

What an odd fix you found there Irish, good on you:D

[Methonius]

Firefox worked fine for me and it asked me for my specs as soon as I logged in.

[Satch]

Genius! Changing language to English-US works! Any idea why my vet account hasnt recieved an email tho? :(

[Cruiza]

Genius! Changing language to English-US works! Any idea why my vet account hasnt recieved an email tho? :(

I'm wondering the same thing. :S

[Littleman]

Just be honest and put in the specs you have. It's bad enough we have people using their vet status + PCGamer key(s) and whatever other keys they have to get in. For all we know, the same guy could get in 3 or more times, and that's several slots wasted to improve one guy's chances.

I'm not counting on that guy to offer any feedback of any kind what-so-ever unless it's negative (people can't help but bitch at the drop of a hat.)

However... every impersonal invitational system has an exploit, and people are just too darn selfish to consider others.

I don't think there's any wrong answers here anyway, just answers.

[ThermalReaper]

Who knows. They aren't going to tell us when everyone can simply take the survey again.

Well I asked Radar thrice but he didn't reply.

[ChipMHazard]

Well I asked Radar thrice but he didn't reply.

Hehe I wouldn't expect an answer out of Mr. Secret:p Except perhaps for a vague answer like within those specs listed, heh.

[TerminatorUK]

Got the same and can't believe that the browser language tip worked but it did - thanks very much for the tip!! :)

[NEWSKIS]

Truthfully there's no way to know if lying about your stats will help, for all you know your actual stats could get you in and saying they're higher might not. If anything at each wave of invites, they'll take equal numbers from varying groups of specs, from low end to high end. So I highly doubt lying about your specs makes any difference whatsoever.

[Synapses]

Those that are still waiting on the email be patient, I literally just now got mine so they are still going out.

[MrYiff]

Swapping to IE worked first time here, for some reason it just refused to show the survey page in Chrome :(

[Nemeses]

Change your browser to us English and it will work!

[Satch]

Just for those whinging about vets having a vet account and a beta key account. I have one for me and one for my brother. Whichever activates first I will get and my bro gets the 2nd one. I intentionally didnt get a beta key for my vet account as to not eat up more beta keys than i needed. Hence I just got one for my brothers non vet account. Dont whinge about it.

[megamold]

Truthfully there's no way to know if lying about your stats will help, for all you know your actual stats could get you in and saying they're higher might not. If anything at each wave of invites, they'll take equal numbers from varying groups of specs, from low end to high end. So I highly doubt lying about your specs makes any difference whatsoever.

its not actually lying if i will actually have a new pc in "a couple of weeks" :)

[LokimDark]

Changed my browser settings to US English, then reset and worked like a charm :). Thanks to who thought that one out :)

[Rean]

you dont even need to change browser language
1)click sign up
2)on login screen, look at the address bar. in the end there will be locale=ru_RU for example. change it to locale=en_us
3)sign in with your login and pw
4)profit

[Infernalis]

I don't think there's any wrong answers here anyway, just answers.
Actually I think if you choose Core2Duo and below and a Geforce 7000 series you will most likely not get in the game, they said the minimum specs would be something like a Core2Duo and a 9800GTX and that's when it will be optimized. You will still get in the beta but I think they won't choose you first.

The better thing though would have been to use the old Dxdiag thing, harder to lie with it.

[LexTalionis]

Thinking that because my FX 8120 isn't listed, its probably safe to put it under the amd phenomx6.

[SKYeXile]

i hear dxdiag is pretty good. Just saying.

so how many people lied about their specs?

[DarkChiron]

The better thing though would have been to use the old Dxdiag thing, harder to lie with it.

I'm still kind of wondering why they didn't just go that route. Did they not want that many people uploading files?

It is a mystery.

[RadarX]

Well I asked Radar thrice but he didn't reply.

We can't discuss any aspect of the Beta selection process.

[BigBossMonkey]

We can't discuss any aspect of the Beta selection process.

Can you state with 100% certainty you will select Humans?

[Bravix]

Can you state with 100% certainty you will select Humans?

Negative. If you paid any attention to twitter, you'd already know that the Bettas are heavily involved.

[Cairo Overcoat]

I have a AMD Fusion A8-3500 processor. As there is no option for the newer AMD processors, what should I choose?

[Toppopia]

If they have an option for Nvidea 100 series, i feel a tiny bit better about having a Nvidea GeFore GT 230M card. Bring on the 800x600 resolution. :lol:

Edit: Also, if everyone's gonna lie, why not say your specs are lower than what they really are? That way the game can run on more computers allowing for more people :D

[WiteBeam]

I have a AMD Fusion A8-3500 processor. As there is no option for the newer AMD processors, what should I choose?

They said anyone with top of the line specs will not be needed for beta because there isn't any question that those computers will run the game.

/troll

[Purple]

i havent got an email yet. are they still being sent out?

[Red Ketchup]

Can I change my answers after completing the survey? I'm using a very old computer right now and I'll build a new one... Soon™. (and simply not answering the survey probably isn't a good idea.)

[RedKnights]

I seem to get into nearly every hardware beta test because I have an ATI 5000 series... no one bought that series and it's fickle.... <.<

[Dreamcast]

Greedy folks with two beta accounts, I can just picture many crying men and women who see this. Feeling deprived as the rich get richer. I shake my fist at you sir.

Actually I didnt do it on purpose.......I got one from pc gamer...Then I recovered my old account...Turns out they both get priority access...At least I hope.



I also have another account I made by mistake I believe....I think i forgot the password when the beta first was first announced..


lol.

[ArbitraryDemise]

I seem to get into nearly every hardware beta test because I have an ATI 5000 series... no one bought that series and it's fickle.... <.<

Wait... Really?

I mean, I bought a 5850 <.<

[Pyreal]

Same thing for me. I assume they put the wrong link in the email :P

My email took me to the questionnaire and it all worked fine.

[Aerothorn]

I seem to get into nearly every hardware beta test because I have an ATI 5000 series... no one bought that series and it's fickle.... <.<

I...don't think that's true? I mean, it continues to sell to this day. The 57XX series in particular were a tremendous bang for your buck, and the 67XX series are just rebranded versions of those cards.

[Pyreal]

Firefox worked for me.

Same.

[ShadowDemon]

Okay am I missing something. I go into my account it says take the survey. So I fill in my information and click submit and it takes me to the next screen. It looks like the last screen but there is just a broken image box...

Is there another screen? All i was asked was the processor, the video card, the ram and operating system.

[Goku]

Thats all I got.

[noxious]

Does it let you guys take the survey again? I completed it, but if I click the link in my e-mail again it lets me start the survey again. Seems like it shouldn't allow that.

[Xyntech]

Does it let you guys take the survey again? I completed it, but if I click the link in my e-mail again it lets me start the survey again. Seems like it shouldn't allow that.

I've taken the survey 6 times. Once from my email, 5 times directly from the website.

Seems like it shouldn't allow it, but it does.

[Brusi]

argh, and it doesn't even come up for me... still!

[Brusi]

IE worked for me too... survey shows up now, lol

I guess it's good for something after all!

Edit: Also... no option for quadro?

[Madoif]

I have a Phenom triple-core processor so I just chose one of the Phenoms :confused:

[Goku]

Quadro isn't a gaming card. Doesn't really make sense to list it at all.

[Brusi]

i spose the survey is pretty limited.

[Inverness]

Just got a survey email, but the link isn't working.

"Oops! Google Chrome could not connect to link.e-sonyonline.com"

[DarkChiron]

Just got a survey email, but the link isn't working.

"Oops! Google Chrome could not connect to link.e-sonyonline.com"

Try going to planetside2.com and just click the "Sign Up" button for beta. It should ask you to do the survey from that.

[Ratstomper]

I've taken the survey 6 times. Once from my email, 5 times directly from the website.

Seems like it shouldn't allow it, but it does.

Why not? What if someone updates their system? Sounds like a survey linked to your account that you can update later if your rig changes to me.

[SavageB]

Confirming my Chrome was not showing the "Take Survey" button. Downloaded Firefox, worked like as charm.

[SKYeXile]

Quadro isn't a gaming card. Doesn't really make sense to list it at all.

is there so if you have that card you can GTFO. or rather never get the fuck in.

[LazyBonez]

I was able to take the survey on my droid razr from work... just another option to try if some are still having trouble.

[Tapman]

RadarX, I have a predicament. I have two machines that I want to test Planetside 2 on, one of them is a Dell Inspiron 14R with an integrated graphics card that can barely run CS:S and the other is an XPS with some decent specs that can run Red Faction: Guerrilla on the highest settings that I also intend on upgrading before release. Is there a way for me to register the specs of both machines or is there one that I should stick with over the other?

[ShadowDemon]

I think it is working now. When I finished filling out the survey I got this screen now:

Thank you for confirming your system specifications!
If you want to stay up to date on all the latest news, including the rollout of our beta plans, please be sure to sign up for our newsletter. You can also keep active in our community by following us on Facebook, Twitter and YouTube!
We look forward to seeing you in PlanetSide 2!
The PlanetSide 2 Team

[TheBladeRoden]

Can you state with 100% certainty you will select Humans?

Since bots claimed 90% of the beta keys, that would be discrimination!

[ThermalReaper]

We can't discuss any aspect of the Beta selection process.

I never asked about selection, I was asking if there was any information you could give us about how soon the lower end machines could enter the beta without having framerate issues.

Also, damn you and your secrets. :D

[Jinxsey]

Changing my browser language worked... that it truly bizzare but, thank you to whoever discovered that.

[Infernalis]

Maybe they want to be sure they have a lot of english speakers for the first rounds of the closed beta? Plus the fact there maybe won't be any EU server for some time. Or maybe I'm looking too far and it's just something bizarre.

[Rat]

I didnt read the whole thread, so this may have already been mentioned, but be sure to check you spam folder for your email....thats where mine was.

[xnorb]

man, i really hate it when companies don't script for IE ...

Okay, so:
a) Must have english set as language in browser (at least for IE) if you
don't do that you will never get to the survey.

b) Opening the site in IE it always tells me that my browser doesn't accept
cookies, although it very much does accept cookies ... not even with low
privacy settings it works. -> Firefox exclusive as it seems.
(For Quake Live / BF Heroes i also had to use Firefox)

[DarkChiron]

b) Opening the site in IE it always tells me that my browser doesn't accept
cookies, although it very much does accept cookies ... not even with low
privacy settings it works. -> Firefox exclusive as it seems.
(For Quake Live / BF Heroes i also had to use Firefox)

I did it easily in Chrome on two different machines. People seem to be having problems at random based on various browser settings.

[Trafalgar]

(I didn't get an email, but just hit the sign up for beta button again and got the survey, using Chrome with (American) English)

On the What OS do you use? question, Windows 8 was conspicuously absent. Though I will probably "upgrade" to 7 at some point (Say, Januaryish).

Also, the graphics card question is remarkably vague. There's a huge difference between the low-end (integrated) cards in each series and the high-end cards.

[Hosp]

RE the vid cards, they all share the same pack of drivers in a series. So the survey may only be directed toward that and not specific cards. (at least for Nvidia, I don't use ATI).

However, do i have to goto SOE customer service to see if I'm even still signed up? Tried using 2 different browsers on 2 different comps and it's not saying I'm already signed up like it used to. Though i can take the survey just fine.

[bjorntju1]

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

I still haven't received it. It's almost been a whole day since the e-mails have been sent out. I already did the survey yesterday so that isn't the problem. But I am afraid I can't receive PS2 e-mails, and thus wont receive the e-mail for the beta when I get invited.

[Timey]

I still haven't received it. It's almost been a whole day since the e-mails have been sent out. I already did the survey yesterday so that isn't the problem. But I am afraid I can't receive PS1 e-mails, and thus wont receive the e-mail for the beta when I get invited.

same here, no mail yet. Friend got it, though, and he's not a vet nor does he even have a twitter key.

Neither of my acc's have received the mail (different mail addresses)..

[Kurtz]

http://qkme.me/3pvx72

http://www.quickmeme.com/meme/3pvx72/

damn my quick meme isn't showing up :/

[ITOS]

When I click "Sign Up" I get this every time:

"Thank you for signing up for the Planetside 2 beta. Please click on the button below to complete the survey regarding your current computer specifications. Thank you and we look forward to seeing you in the game soon!"

I fill out the survey and submit it. Then I can repeat it over and over again. This makes me very unsure of whether or not I'm actually signed up for Beta. :(

[Poser]

Just grab a key off Twitter

[Thunderhawk]

Got the email yesterday, had the language issue, fixed it and submitted my system specs.

Now.....


I get the email again today ?!?! asking me to do the same thing, again.....


Err......

[Nasher]

hmm this only seemed to work after setting the language in IE to english US. Even with it on English GB there was no survey...

[NCAdmin]

Everyone tells me I need to upgrade my ATI 5870, but this thing is a beast! Plus the Dev team is looking to test older cards, so that might help me in the long run.

[meepr]

So, like you, I clicked on the link in the email, and got taken to the page telling me that I had already signed up!

Boo - There was no survey button in sight!

However, having read through the Producers letter thread, there was a little nugget of info! (Can't remember who posted it though, so can't give credit - Will go back and edit when I do)

So, here's how I find the survey link! Step 5 is the important bit!

1. Visit www.planetside2.com
2. Click "Sign Up for Beta" (even if you've already done it, or submitted a key)
3. Log in with your Station Account
4. You should be now presented with a screen that will allow you to take a system survey - Complete and you're ready to go! Just need to wait on the email!!

5. If you are presented with a screen telling you you've already signed up with the beta and have no option for the survey, you need to change you're browser language to English US (weird I know, but do it)

6. Once you've changed the language, start at step 1 again, and you should now be presented with the survey option. Win Sauce

EDIT: All credit to meepr - he (she?) was the one that posted first about this in the Beta Producers Letter thread

1. it's he :-) (i'm gonna play as a female model though :D )
2. you're welcome, thx for the credits

have a nice day

[Rago]

Its actually a Regional thing i had this Problem ,too.

What i did :

Changed to a American Proxy (IP change to US)with IE.
Taken the Survey.

When i used IE or Opera with my German Ip it did not work,
The Survey is rather small.

[raw]

Hey guys. I basicaly have two accounts ready for PS2. One of which is my PS1 veteran account which I have not used a Beta key for. The other is a normal account which is 'active' due to a PCGamer Beta key.

I have a question. I activated a key from twitter on my vet account. Does that override my vet status?

[Arcticus]

Sign out of SOE websites.
Goto Planetside2.com
Click Signup
Sign In
Click Spec Survey Button

Thank you. I'm now specced.

[Mechzz]

So, like you, I clicked on the link in the email, and got taken to the page telling me that I had already signed up!

Boo - There was no survey button in sight!

However, having read through the Producers letter thread, there was a little nugget of info! (Can't remember who posted it though, so can't give credit - Will go back and edit when I do)

So, here's how I find the survey link! Step 5 is the important bit!

1. Visit www.planetside2.com
2. Click "Sign Up for Beta" (even if you've already done it, or submitted a key)
3. Log in with your Station Account
4. You should be now presented with a screen that will allow you to take a system survey - Complete and you're ready to go! Just need to wait on the email!!

5. If you are presented with a screen telling you you've already signed up with the beta and have no option for the survey, you need to change you're browser language to English US (weird I know, but do it)

6. Once you've changed the language, start at step 1 again, and you should now be presented with the survey option. Win Sauce

EDIT: All credit to meepr - he (she?) was the one that posted first about this in the Beta Producers Letter thread

I had another variation on this.

In IE7 I deleted all history (temp. files, cookies, forms, passwords, everything!) and closed all browser windows. Then when I opened the PS2 site I got a rollover screen I hadn't seen before asking me to sign up for beta. Did that, signed in and I got the "Take Survey" button.

Now, back in March I mistakenly registered a new account on Station when resubbing. That account still didn't get the survey even after a history wipe. So I did the language trick and it worked! (this last was in Firefox)

[Kurtz]

http://t.qkme.me/3pvx72.jpg

[bjorntju1]

Yeah fuck this. STILL don't have the mail. I don't expect it coming anymore. Already did the survey 2 days ago, but no mail. I will contact support later tonight to see if my beta registration has come through. Ugh, I wouldn't be suprised if I can't receive ps2 mails.

[Zapalot]

So, like you, I clicked on the link in the email, and got taken to the page telling me that I had already signed up!

Boo - There was no survey button in sight!

However, having read through the Producers letter thread, there was a little nugget of info! (Can't remember who posted it though, so can't give credit - Will go back and edit when I do)

So, here's how I find the survey link! Step 5 is the important bit!

1. Visit www.planetside2.com
2. Click "Sign Up for Beta" (even if you've already done it, or submitted a key)
3. Log in with your Station Account
4. You should be now presented with a screen that will allow you to take a system survey - Complete and you're ready to go! Just need to wait on the email!!

5. If you are presented with a screen telling you you've already signed up with the beta and have no option for the survey, you need to change you're browser language to English US (weird I know, but do it)

6. Once you've changed the language, start at step 1 again, and you should now be presented with the survey option. Win Sauce

EDIT: All credit to meepr - he (she?) was the one that posted first about this in the Beta Producers Letter thread

Thank you sir! Seems like the german language is not common to SOE :lol:

Didnt receive E-Mail but did survey anyway, now im much more calmer, hehe

[Timey]

Yeah fuck this. STILL don't have the mail. I don't expect it coming anymore. Already did the survey 2 days ago, but no mail. I will contact support later tonight to see if my beta registration has come through. Ugh, I wouldn't be suprised if I can't receive ps2 mails.

let us know what they reply... I'm getting a bit worried myself. It's just weird that my friend received the mail and he doesn't have any kind of key.. :b

[Satexios]

Kind of.. sad.. when you fill in that list and you notice all the lower options are applicable to your pc :(

Time for an upgrade.

[RSphil]

had to do it twice. cocked up the first time. forgot i had more ram than i though lol

[bjorntju1]

let us know what they reply... I'm getting a bit worried myself. It's just weird that my friend received the mail and he doesn't have any kind of key.. :b

Will do, I sended them an e-mail, hope they can help me :) Also someone from another forum I go to said today that he also didn't received the e-mail yet. And afaik not everyone has received it here on PSU. So I am not the only one :P

[Vexus]

http://t.qkme.me/3pvx72.jpg

Sorry, but I don't think Apple's can run the game ... otherwise your system looks smokin'! ... literally.

For the devs' data mining purposes I'm US and the survey worked fine for me. I answered honestly as always. Thanks in advance for all your hard work.

[Shogun]

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

still got no mail. didn´t get any infomail about the free ps1 time either (but login works).

and my spam folder is empty. do i have a problem?

[bjorntju1]

Got a reply just now, This is what I got back:

Hello, bjorntju,

Thank you for contacting Sony Online Entertainment. I took a look at your account and everything appears to be working correctly. As long as you have access to the email that we have on file you should be good to go. If you're unable to provide your system specs via the survey in the email, or you didn't receive the email, you can always provide it to us manually. I have included instructions below on how to include your system's information in the attachment of this help request.

Answer Title: How to Create System and Network Information Files
Answer Link: http://help.station.sony.com/app/answers/detail/a_id/28973

Original message:

Hello,

I have a question. I signed up for the PlanetSide 2 beta a long time ago. But I have a problem, I hear people are receiving e-mails about a survey they can take about their computer specs. But I still haven't received that e-mail. The problem isn't that I can't take that survey, since I already did that via the PS2 website ''manually''. But I am worried I can't receive PlanetSide 2 e-mails. And thus won't receive the beta invite e-mail when I am selected. I don't have SOE in my blocked contacts list. And it is also not in my spam folder. I also have PlanetSide 2 checked in my e-mail preferences.

Can you check my account (bjorntju) to see if there is something wrong. Or are not all e-mails sended out yet? Maybe I am overreacting, but I am really looking forward to this game and it would pretty suck if I get invited to the beta, but don't get the e-mail that I am invited. (I also played PlanetSide 1, if that matters)

Thanks in advance,

Bjorn

So we probably have notihng to worry about :)

[Timey]

yeah, thanks.. I'll probably receive a similar answer (submitted a ticket too a few days back)..

[Krawanan]

Ok guys, don't get your hopes up, it's just a speculation

By reading alot of posts i concluded that some people did, and others did not receive the system spec survey e-mail. And also i noticed that people who did not receive the e-mail also couldn't take the survey by just logging in, it would just say: You have already signed up for beta!

And considered that they stated that the tech beta phase was close, it could be possible that they may be already picking people who might participate in it.

If this is true, I'm sorry for the guys who didn't get it. But it would mean we are getting closer to beta.

What are your thoughts on this?

ps. Sorry if this has been brought up before(that tends to happen to me alot)

[Sephirex]

There's a beta sticky up above where most of this conversation has been going on.

[bjorntju1]

I didn't receive the e-mail, but I did could do the survey the very first time I tryed. RadarX also said previous week that everyone who signed up for beta, should receive that e-mail. However he also said the e-mails were still in progress so I think they just arent all send out.

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

http://www.planetside-universe.com/showpost.php?p=756144&postcount=12

[SergeantNubins]

Also the issue where people couldnt retake the survey was due to a browser localisation issue (if you didnt have english(US) set as your browsers language then it would not let you take the survey.

Which reminds me I need to update it as just got more RAM :)

[Krawanan]

I didn't receive the e-mail, but I did could do the survey the very first time I tryed. RadarX also said previous week that everyone who signed up for beta, should receive that e-mail. However he also said the e-mails were still in progress so I think they just arent all send out.

Yeah i read that, JUST after i made this thread. but i still think it's weird... atleast the half of the people on this forum didn't get the email yet or couldn't take the survey by logging in.

[maradine]

Take it up top, gentlemen. :)

[bjorntju1]

Yeah i read that, JUST after i made this thread. but i still think it's weird... atleast the half of the people on this forum didn't get the email yet or couldn't take the survey by logging in.

I think the reason people couldn't take the survey was because they had some settings wrong in their browser. As in why not everyone has received their e-mail. I don't know. I find it odd also since it can't take that long to send out e-mails. But I am almost 100% sure this doesn't has to do with the selection process.

I sended CS a question and this is what I got back:

http://www.planetside-universe.com/showpost.php?p=764369&postcount=139

So it probably doesn't mean anything :) However it would be very appriciated if RadarX can respond to this.

[Zalmoxis]

I took the survey without any issues. Got the email almost immediately after activating the key I got from Twitter.

[Exodan]

I did it on the website, never got the email

[Krawanan]

I think the reason people couldn't take the survey was because they had some settings wrong in their browser. As in why not everyone has received their e-mail. I don't know. I find it odd also since it can't take that long to send out e-mails. But I am almost 100% sure this doesn't has to do with the selection process.

The you have already signed up for beta! is server side, that can't be browser problems. Their server has just not authenticated you as someone who is able to take the survey

This could be because of:

1. It has not been processed yet(like radar said)

2. They don't want too much people to be able to choose from, and Radar just said that because they don't want us to know what they're up to, which would be understandable(highly unlikely though, but possible)

[bjorntju1]

There were browser problems, people changed their language (or whatever it was) and then the survey did work. There were also people who received e-mails were the survey didn't work. And again, I never got an e-mail. But it was possible to do the survey the first time I tried. Also RadarX said that everyone should receive the e-mail.

It probably doesn't mean nothing, and the CS told me I am ''good to go''. Maybe RadarX can shed some light on this, so we know what the deal is.

[Vanir]

Still waiting for my email... :(

[Mepper]

You don't need the email, I didn't get one too. Just log in with your station account and you can fill in the survey.

[Ghryphen]

If you want to play in our tech test or the beta my advice would be to make sure you do our hardware survey.

https://twitter.com/j_smedley/status/220262606802391041

[bjorntju1]

I did it like 5 times, should be good to go :'D

[Slib]

My face is sad. I cannot take the survey no matter how I go about it.
Like others, it just tells me I have already signed up for the beta.

There's obviously an issue on their end somewhere, I hope they're looking in to it... It bothers me that I can't increase my chances to help in the beta :(

[Bravix]

I got an email and the first time I tried it, it worked.

Was a while ago. With the new site today, I hit signup, re-singed myself up for beta and when it got to survey time, it gave me an error.

Scratch that, just did it all again and it worked.

[XLynxX]

I've taken the survey, all was good. But if I log back into my account it tells me to take the survey. This might have been mentioned before, but I cba to go through all the pages and wondered if anyone else had this problem and if it is anything to be concerned about.

[Sikee Atric]

I've taken the survey, all was good. But if I log back into my account it tells me to take the survey. This might have been mentioned before, but I cba to go through all the pages and wondered if anyone else had this problem and if it is anything to be concerned about.

Doubt it's a problem, I think it relinks the survey in case you upgrade your system, then the devs get an updated survey as well.

[WiteBeam]

When I submit my info, it gave me a screen with a small blue box with a question mark in it. Anyone have that problem?

[Carnage]

ok, I have been waiting for a while and, finally today, I logged in to PS2.com, pressed "apply for beta" from the front page (I have already given my key some weeks ago) and it has now taken me to the survey page.

[Spoof]

I received the survey email over two weeks ago, but whenever I follow the link or log into Planetside2.com there's only the "You have already signed up for beta..." message that some others are getting.

[Mod]

I think it has been mentioned before but probably worth doing so again for fresh eyes on this thread... Make sure you have your browsers language set to English US before you either click the link in the email or the sign-up button on PS2.com

It has been stated on twitter that they are looking into who it is happening, but I don't think it has been fixed yet.

[Spoof]

I think it has been mentioned before but probably worth doing so again for fresh eyes on this thread... Make sure you have your browsers language set to English US before you either click the link in the email or the sign-up button on PS2.com

It has been stated on twitter that they are looking into who it is happening, but I don't think it has been fixed yet.


Thanks, Mod. That worked for me.