Game crashes after clicking play on launcher.

[chiefwakka]

I've done everything the FAQ has suggested, but just to cover bases I'll type up what I've done...

Ran as administrator.
Change compatibility to everything under the sun.
Turned off windows firewall and no Anti-virus on this system atm to interfere.
Deleted all the specific files I was told to via FAQ in case of corruption.
Deleted and re-installed the whole deal, just to be sure.

What happens everytime I run from the launcher in Windows 7 is it will crash immediately and say planetside has stopped working. I copied and pasted the details from the crash below.


Problem Event Name: APPCRASH
Application Name: planetside.exe
Application Version: 3.15.84.0
Application Timestamp: 4b162aae
Fault Module Name: planetside.exe
Fault Module Version: 3.15.84.0
Fault Module Timestamp: 4b162aae
Exception Code: c0000005
Exception Offset: 000123e9
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: cf16
Additional Information 2: cf160379654f7d6b08cf07084b5b8d32
Additional Information 3: 44d2
Additional Information 4: 44d2e7934766bc3ea41aaf56a2a9aaad


Any help would be appreciated, thanks for your time.

[Crator]

Hmmm, any other events in log near the appcrash event?

Not certain if this matters but, what version of the launchpad do you have? Mine is v5.1.5.0. You have the same planetside.exe version that I have so that should be good.

EDIT: Also, make sure you have up to date video drivers...

[Goku]

This thread may help. Look at the last couple posts.

http://www.planetside-universe.com/showthread.php?t=44015