Check your Inbox!

[BudBrain]

Some interesting replies to questions on the official PlanetSide 2 Facebook page.

[RoninOni]

Hope I get the email in the next few hours... At the office already but I live 4 blocks away.

as soon as I can D/L I'm taking a quick walk home to start the D/L so I can play tonight :D

[andehh]

Son of a .......! dammit. Apparently my account never had a paid sub linked to it, despite it being set up in 2005! I dont believe it.

No idea what account was used in that case..... :(

[Vertoxis]

just got out of a chat with a pretty awesome SOE rep... at first he was confused seeing my key i had added from PCgamer .. but after i pointed out i have had the account since 2009 and even reactivated to scratch my PS1 itch on the 13th.. that at the VERY LEAST i am a vet as of 13th.. and according to Smedley on twitter.. that the cutoff was led to be today for "Vet status" (the 20th)

he looked again and said that some vets are still in the process of receiving access... but he doesnt know when and to keep an eye on my email

I asked if i do indeed qualify according to my account status

he said yes i do and should receive and email at some point today

... are they just trying to get another monkey off their back? or was he being truthful.. only time will tell... but he was pretty cool about it and took the time to look into it so i cant rage one bit :groovy:

anyway.. maybe it gives you other vets .. old and new... some hope on gaining access today

[Somalu]

its going to happen today, worst case that means noon tommorow for euros. :(

[BranC]

Just got off of chat myself.

If you bought PS1 withing the last 30 days this is what chat has to say. So those of you who were in the same boat as me here it is. Hopefully we do, but don't get your hopes up. :)

"Unfortunately, i don't have a clear cut answer for you. I do not know if your account is going to be automatically flagged (it might, I just do not have specific information one way or the other on your situation)."

[Archonzero]

Yea I've an active PCgamer key (no download obviously) an I've ensured that my former PS1 account, which was activated during the beta testing for that release, plus paid for retail account as well the subsequent expansion additions, is up to date for the beta activation process, to which I've not yet received an invite for.

[Syphus]

I just got the email as of 5 minutes ago.

However, I'm already in the beta anyway.

[bennybikerboy]

Just talked to a dude from SOE. He said they're sending out the invites in waves. I asked him how often they're sending them out, but he didn't know. If you don't get in today, and you should, they'll help you get in tomorrow.

It's a waiting game, unfortunately.

[MaxDamage]

It's a waiting game, unfortunately.

Just think of it as waiting for a traditional non-LLU base cap?

[AnimeGodz]

Im talking with a dude on chat (i just want to get the launcher to download)... bought the game in 04, and im now being told that i DID buy it, but i never had a sub to it... for some reason this is making me SO VERY MAD. Way to make somebody feel like a non valued customer!

[MaxDamage]

Well on the Planetside 2 site you can view your payment history, mine has all my Planetside Subscription history alongside other SOE purchases.

Worth checking to see if it's blank?

[Fear]

ROFL! Exact same thing happened to me. Leave me alone, Slow Joe!

PS1 Vet with PC Gamer Beta Key. On my Games Account Page:



But I do have access to the free PS1 time they gave to vets.

No e-mail, and going to the download link just gives me the "You're already signed up for beta!" message. /sadpanda

Samething here... Still waiting on a Email.. Ive played PS1 since 2003.. Ive been very patient with this whole Beta Process.. Still trying to keep postive!

[BudBrain]

Heard a couple of mentions now that the PS2 severs are currently down (update/optimization maybe?), so would be pointless letting us in.

Sounds like they'll be back up soon and then we'll get the invites.

[julfo]

Heard a couple of mentions now that the PS2 severs are currently down (update/optimization maybe?), so would be pointless letting us in.

Sounds like they'll be back up soon and then we'll get the invites.

We could still download the client.

[Timujingeo]

Got my mail about 40 mins ago, very fast download so far so assuming the servers are still up later I might even get to go out to play.
Awesome after nearly 8 years away....

[Papscal]

My concern was that entered a PC gamer key on my vet account way back. Just got a response back from SOE support confirming that vet status will in all cases over ride any key used. In other words if your a vet that registered for beta in time your all set.

[Vertoxis]

My concern was that entered a PC gamer key on my vet account way back. Just got a response back from SOE support confirming that vet status will in all cases over ride any key used. In other words if your a vet that registered for beta in time your all set.

question is what was the time.... ive been registered forever on another account.. and even did a 2nd one and bouth into it on the 13th... and my bank was charged on the 16th..... so most are wondering... at the very least.. when would the cutoff be...

but we have been getting very vague and ambiguous answers to those types of questions....

some people have emails and can download

Some have no emails and can download

Some have cant download and have no email

problem is there are recent subscribers and oldschool paid vets all in these categories .... all we want to know is..... should we keep spamming F5 on our inboxes.. or giveup for another 2 weeks......

but then again that wouldnt build hype now would it? :evil: :groovy: <3

[Hunterzen]

I played PS1 for three years. Still no email, and I can't download the launcher. 3:00pm where I live I'll wait 3 or 4 more hours before I start to get concerned.

[Arc]

i got this guy.. that i know... and when i was performing some inception on his ass while he slept he showed me that 1am to 1pm PST beta servers go down like every night. just a FYI

Anarchy-talladega nights clip - YouTube


no NDA FO MEEEEE

[Vertoxis]

I played PS1 for three years. Still no email, and I can't download the launcher. 3:00pm where I live I'll wait 3 or 4 more hours before I start to get concerned.

im doing the same thing... im just hoping all the other betas i was in and wasnt in didnt corrupt my view on them... which is... hold off the rage horde that didnt get in as long as possible by telling them their own personal version of "Dont worry, it will come" so by the time we realize it isnt.... they really dont have to bother with it.. and by then the instigators are generally tired of ranting and being mad anyway...

in short.. i hope they arent telling us to Hold on.. its coming.... just to keep ragers from raging...:groovy:

[andehh]

oooooooh, i'm so gutted! I signed up the wrong account to BETA -[Andehh]. Didn't realise that my only paid account (2 years worth of subs) was on a nametag I haven't used in several years -[Andeh]. Everything was registered to the same email address for I never realised I was signing up to BETA with a nametag that was only ever used with free trial time.

One 'H' Andehh -> Andeh has cost me! :(

So not only have I wasted a VET BETA activation, but having only just registered the twitter key I had -for fear of it over writing my VET status (which it doesnt) - I am not going to see action for a good 3-4 weeks (end of twitter keys).

ahhhhh **** ***** ***** ***** **** ***** :(

[AnimeGodz]

oooooooh, i'm so gutted! I signed up the wrong account to BETA -[Andehh]. Didn't realise that my only paid account (2 years worth of subs) was on a nametag I haven't used in several years -[Andeh]. Everything was registered to the same email address for I never realised I was signing up to BETA with a nametag that was only ever used with free trial time.

One 'H' Andehh -> Andeh has cost me! :(

So not only have I wasted a VET BETA activation, but having only just registered the twitter key I had -for fear of it over writing my VET status (which it doesnt) - I am not going to see action for a good 3-4 weeks (end of twitter keys).

ahhhhh **** ***** ***** ***** **** ***** :(

not so true... i really think god hates me. my room mate did the same thing... signed up for the beta about an hour ago... is now downloading the game while i sit here still waiting

[Timujingeo]

Try the facebook beta key giveaway; there's about 6 keys an hour given away all day every day apparently.

oooooooh, i'm so gutted! I signed up the wrong account to BETA -[Andehh]. Didn't realise that my only paid account (2 years worth of subs) was on a nametag I haven't used in several years -[Andeh]. Everything was registered to the same email address for I never realised I was signing up to BETA with a nametag that was only ever used with free trial time.

One 'H' Andehh -> Andeh has cost me! :(

So not only have I wasted a VET BETA activation, but having only just registered the twitter key I had -for fear of it over writing my VET status (which it doesnt) - I am not going to see action for a good 3-4 weeks (end of twitter keys).

ahhhhh **** ***** ***** ***** **** ***** :(

[andehh]

Thanks guys! :)

I got a twitter key a couple of weeks ago as I wasn't sure about the Vet status. When i checked into it a bit more and found that my original activation date was December 2005 I didnt use the key, and assumed i was all set - not realising that on this account that date was just a free trial. I have sent an email off to SOE support team asking if there is anything that can do, but seeing as technically I only signed up for the BETA [on the right account] 5 minutes ago I may have missed the boat for this wave.

I have used the twitter key now, somehow, deep down, I knew it would come in useful!


edit; It can't be socially acceptable to be this gutted over a computer game!! Hhaha ;)

[MaxDamage]

edit; It can't be socially acceptable to be this gutted over a computer game!! Hhaha ;)

Well at least you have some closure, and know how long you're likely to wait.
Some mad people (me) will probably be here for another 12 hours clicking refresh.

You're free!

But aye, sorry to hear about your predicament, we're with you bro.

[julfo]

Well at least you have some closure, and know how long you're likely to wait.
Some mad people (me) will probably be here for another 12 hours clicking refresh.

You're free!

But aye, sorry to hear about your predicament, we're with you bro.

And me!

[Somalu]

and me 2....
:wantbeta:

[Kordoyn]

Still waiting on ability to download, or an email, or to be told to fuck off for 2 weeks.

I know which key is the f5 because it's all worn and shiny.

[Hunterzen]

edit; It can't be socially acceptable to be this gutted over a computer game!! Hhaha ;)

Considering how much attention and care you put into something you can be gutted over anything. After the murder of SWG I've learned to never invest to much emotion and time into a fantasy world.

[Somalu]

time ask support if they can kill our hopes...
atleast we can stop hoping for it.
edit: and no it doesnt take that long to send out a mail.

[julfo]

Check out this tweet:
https://twitter.com/j_smedley/status/237633443423477761

[Somalu]

Check out this tweet:
https://twitter.com/j_smedley/status/237633443423477761
what....:clap:

[Papscal]

Now that tweet worries me.

[MaxDamage]

now that tweet worries me.

It's a trap!

[Somalu]

Now that tweet worries me.
how so ?:huh:

[PurpleOtter]

Check out this tweet:
https://twitter.com/j_smedley/status/237633443423477761

Email sent, fingers crossed! :p

[MaxDamage]

Remember to be polite, you are owed nothing.
Vet invites are courtesy on their part.

And wash your hands when you go to the bathroom.

[Roadhouseman]

haha .... i want toooo .... :)

https://twitter.com/j_smedley/status/237637222931787776

[Bazilx]

I would not want to be the guy put in charge of that email address... Jeez.

EMAIL SENT!

[RoninOni]

:cry:

[Hunterzen]

This is what happens when someone decides to try and get every veteran into beta on one day.

[Top Sgt]

I would not want to be the guy put in charge of that email address... Jeez.

EMAIL SENT!

lmao tha signature Bazilx is friggin awesome!

[Sick Boy]

oh now i feel bad, i spent a long time on livechat just to be told i was indeed flagged for beta, i wasted that poor person's time, he must be getting slammed with that type of thing today. poor SOE support

[Vertoxis]

servers are apparently up again and ready for play according to John Smed's twitter

Also... apparently if existing vets are having trouble..

existing vets who are having problems can contact [email protected] for help - John Smedley

so im thinking that means... vets who dont have access for one reason or another... hit up that email???

i dont know what he means by that... maybe if you cant get it installed... or it crashes...

either way i sent them an email explaining my vet status and not having access... i can already see this turning into waiting for release or my 1-2 week twitter key on my other account to activate.... which after today.... would be iffy.. i dont trust anything being said about getting access lol :groovy:

[Roadhouseman]

http://www.reddit.com/r/Planetside/comments/yiztt/all_ps1_vets_have_now_been_flagged_emails_going/c5w49l7

read this...

[julfo]

http://www.reddit.com/r/Planetside/comments/yiztt/all_ps1_vets_have_now_been_flagged_emails_going/c5w49l7

read this...

:D There's still hope!

[Papscal]

Your killing me.

[Somalu]

ohh SOE i never had any doubt
oops:

[Vertoxis]

oh now i feel bad, i spent a long time on livechat just to be told i was indeed flagged for beta, i wasted that poor person's time, he must be getting slammed with that type of thing today. poor SOE support

they said the same thing to me and that i should wait it out.... 4 hours later still not flagged... im not gonna bug them again of course

but now this just popped up on J_Smedleys twitter

existing vets who are having problems can contact [email protected] for help

So perhaps we are in un-invited limbo.... lol

remember... With the idea that they ARE getting slammed with this question.... at some point they may just say.. "Yeah your flagged you should get an email soon" only to get you to go away so they can say it to the next person... because chances are you will wait till they shut down live chat for the day.... and they have staved off the frothy mouthed horde for a couple of hours

[Zeruel]

that mailaddress smedley gave out issued... creating a soe support ticket.

PS: live-chat will be runing a looong time today as it opened 2 hours or so ago.

[andehh]

I sent an email off to that address but semed to get a reply from SOEsupport@.....
saying:

**PLEASE DO NOT REPLY TO THIS MESSAGE** This is an automatic generated
response based on your attempt to reply directly to your email
incident notification. This will NOT update any tickets you may have
open or pending. To respond or update an open incident, please use the
link below to access your Service History page. Once you have
authenticated with your station name and password, a list of your
contact history will display and allow you to update any open tickets
you may have. Thank you for using Sony Online Entertainment, and have
a great day.


I did a Support ticket about this earlier but replied through the correct system so dont see how that would have sent that email to me. I also copy & pasted the email address off twitter....

I am not having much luck with this! :p

[PurpleOtter]

:D There's still hope!

Which will be shortly CRUSHED!:devilwink

[Papscal]

I got this response.


We have received your request, and a member of our support staff will respond to your question shortly.

If you would like to update your question, please reply to this email.

[Kyros]

You'd think they'd of optimized their system after this happened last time. Oh well, more waiting.

[andehh]

I got this response.


We have received your request, and a member of our support staff will respond to your question shortly.

If you would like to update your question, please reply to this email.

Oh damn, now I am confused. I copy & pasted the address but got a different reply to you!?

[Zeruel]

Time to go to sleep. maybe can download tomorrow or sth like that...

[Plumpman]

Sorry if this is off-topic, but if I got the PS1 Free Time, is that a good sign that my account was flagged?

Just grasping at any info I can get.

[Bazilx]

I am working the midnight shift and we're not getting many calls tonight, just drinking hot chocolate and working on my planetside access, good times.

[Gromel]

I would not want to be the guy put in charge of that email address... Jeez.

EMAIL SENT!

I would just automatically beta flag everyone if I was that guy, maybe I am too nice.

Pretty sure they have to create a support ticket for accountability reasons, so that's good. I was just wondering how many of us are actually harassing them a few hundred maybe, shouldn't be too long since they already have a game plan.

[PurpleOtter]

Oh damn, now I am confused. I copy & pasted the address but got a different reply to you!?

Did you use the same email address listed in your SOE account to send the request? It may be an account security issue...

[Hunterzen]

Sorry if this is off-topic, but if I got the PS1 Free Time, is that a good sign that my account was flagged?

Just grasping at any info I can get.

No everyone that was a vet got free time. If you applied for beta took the survey and are a veteran you will get access sometime in the near future.

[RoninOni]

I would just automatically beta flag everyone if I was that guy, maybe I am too nice.

Pretty sure they have to create a support ticket for accountability reasons, so that's good. I was just wondering how many of us are actually harassing them a few hundred maybe, shouldn't be too long since they already have a game plan.

You guys talking bout the email posted in this smed tweet?
https://twitter.com/j_smedley/status/237633443423477761

Yah, I emailed too :D

[Somalu]

i hope you all made sure to post your passwords and credit card numbers! :p

[julfo]

Guys.. I have some bad news:


Just talked to a live rep.
"Unfortunately veteran status only applies if you have purchased a membership. I see that you recently purchased the game, however the free 30 days do not apply."
So if you only bought Planetside 1 from the soe site (for $20/£12.99)... you're screwed.

[Gromel]

i hope you all made sure to post your passwords and credit card numbers! :p

Pretty sure SOE would never ask for that information says so in some agreement we didn't read. They already have that information and probably just need your username and email.

[Roadhouseman]

i've spoken with an SOE Live Chat Account Manager ... he said following...

SOE Acc. Manager: I do see that your account does have PlanetSide 1 Veteran Status. We are currently working to implement a fix for accounts that were not flagged properly. Unfortunately, we do not have an ETA on this fix, but we are working as quickly as possible to get everything set up.

[Papscal]

Pretty sure SOE would never ask for that information says so in some agreement we didn't read. They already have that information and probably just need your username and email.

I think it may have been sarcasm.

[Vertoxis]

Samuel Verner ‏@SamuelVerner1
@j_smedley i am a ps1 vet (registered for the beta, with pc gamer key), but didn't recieved an invite. should i start to worry?
Expand
Reply Retweet Favorite
5m John Smedley ‏@j_smedley
@SamuelVerner1 yes. contact the email I gave out in my other tweet.

John smedleys twitter....

If you dont have access and you are a vet..... start worrying

[Hunterzen]

Guys.. I have some bad news:


Just talked to a live rep.
"Unfortunately veteran status only applies if you have purchased a membership. I see that you recently purchased the game, however the free 30 days do not apply."
So if you only bought Planetside 1 from the soe site (for $20/£12.99)... you're screwed.

You didn't need to talk to a live rep to get that information. It's been said on this website numerous times.

[Gromel]

I think it may have been sarcasm.

You're right this isn't COD on xbox live, I should expect more from my fellow PS veterans.

[BranC]

Guys.. I have some bad news:


Just talked to a live rep.
"Unfortunately veteran status only applies if you have purchased a membership. I see that you recently purchased the game, however the free 30 days do not apply."
So if you only bought Planetside 1 from the soe site (for $20/£12.99)... you're screwed.

Well i looked at my 'reciept' from when i bought the game. Guess what it says? The game for 20 and a subscription for 15 with a 15 buck discount at the end. The name of the transaction is even planetside subscription and digital copy. I sent a picture of this to support and this was my response.

"I have reported your account as not being flagged for the beta. We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while. If you have any further questions please let us know."

So basicaly i just quoted Smedley, showed them my 'reciept' which showed a subscription as part of the purchase and now i guess im on a 'needs to be flagged' list.

I only went thru the trouble because i bought based on Smedleys tweet. Im just holding them accountable for thier end of what i was promised. And once again, acording to my 'reciept' a subscription was part of my purchase.

So... Yeah, IDK, im not usually one to get this frustrated over a game. But man, i hate when companies are vague and misleading and then act like its your fault.

That said, im glad that after proving them wrong and showing that i did 'subscribe' they are working to correct the situation. Alot of companies would have just shafted me again. So props to SOE, its one thing to be wrong. Its another to admit your wrong and try to fix it.

Rant over. lol Sorry for the huge text wall.

[julfo]

You didn't need to talk to a live rep to get that information. It's been said on this website numerous times.

See this post: https://twitter.com/YashAluru/status/234538956140720128
And then this one: https://twitter.com/j_smedley/status/236599592408457216

[Atmosfear]

I'm just a regular PS1 Vet who did not get flagged for beta, and so emailed the address given by Jsmedly:

We have received your request, and a member of our support staff will respond to your question shortly.

If you would like to update your question, please reply to this email.

Question Reference #######-######
Summary: PS2 Beta
Date Created: 08/20/2012 01:22 PM
Last Updated: 08/20/2012 01:22 PM
Status: Unresolved
Station Name: ########

So we'll see what happens.

[dzuari]

Guys.. I have some bad news:


Just talked to a live rep.
"Unfortunately veteran status only applies if you have purchased a membership. I see that you recently purchased the game, however the free 30 days do not apply."
So if you only bought Planetside 1 from the soe site (for $20/£12.99)... you're screwed.

This is what my receipt says, anyone else have this?

http://i1079.photobucket.com/albums/w505/dzuari1/Untitled.jpg

Now it says subscription right there so i am vet status?

[julfo]

This is what my receipt says, anyone else have this?

http://i1079.photobucket.com/albums/w505/dzuari1/Untitled.jpg

Now it says subscription right there so i am vet status?

Yup same as me.

[MaxDamage]

So we'll see what happens.
http://www.youtube.com/watch?v=u85wVlFBBW8#t=1m27s

[Hunterzen]

See this post: https://twitter.com/YashAluru/status/234538956140720128
And then this one: https://twitter.com/j_smedley/status/236599592408457216

You have had to paid at least one month you aren't considered a veteran by playing on free time. Also good rule of thumb never trust anything Smed says.

[Gromel]

This is what my receipt says, anyone else have this?

Now it says subscription right there so i am vet status?

A lot of us played for years and paid dozens of subscription fees and even have recurring SOE passes, so put your receipts away bro, Some of us have hundreds of dollars into PS.

[Somalu]

Yup same as me.

same here aswell :(

[carlito]

This is what my receipt says, anyone else have this?

http://i1079.photobucket.com/albums/w505/dzuari1/Untitled.jpg

Now it says subscription right there so i am vet status?


same here and i got this answer from the live support:
We double checked and you are eligible so keep an eye on your inbox for your e-mail, due to the volume of participants I wouldn't be able to give you a reasonable ETA on when that would be.

[JoCool]

Same here! Somewhat disappointing. 10 minutes ago I was waiting for it like on Christmas Eve.

[BranC]

A lot of us played for years and paid dozens of subscription fees and even have recurring SOE passes, so put your receipts away bro, Some of us have hundreds of dollars into PS.

Thats not the point. The point is according to the reciepts they meet the qualifications.

When they bought, it said they subscribed. Then support told them they never subscribed so no go an beta. But accoring to that they did.

We get that you were here first but that doesn't change the facts.

[julfo]

I just continued to talk to live support and they assured me after checking again that I would be invited by tomorrow. Will keep updated.

[Gromel]

Thats not the point. The point is according to the reciepts they meet the qualifications.

When they bought, it said they subscribed. Then support told them they never subscribed so no go an beta. But accoring to that they did.

We get that you were here first but that doesn't change the facts.

I guess my point really isn't to gloat about being first, or say they don't deserve to play. I understand how the circumstances those people are in could cause a hang up in being accepted into beta, but why the heck am I having problems, or maybe i'm not and it's a time zone thing or something.

[Hunterzen]

I guess my point really isn't to gloat about being first, or say they don't deserve to play. I understand how the circumstances those people are in could cause a hang up in being accepted into beta, but why the heck am I having problems, or maybe i'm not and it's a time zone thing or something.

A lot of people who have paid hundreds to SOE are having problems. This is what happens when you try to get every veteran into beta on one day. Have patience we should all be in by the end of this week. I will be astonished if I get in by tonight.

[BranC]

I guess my point really isn't to gloat about being first, or say they don't deserve to play. I understand how the circumstances those people are in could cause a hang up in being accepted into beta, but why the heck am I having problems, or maybe i'm not and it's a time zone thing or something.

Yeah I know you were not trying to gloat. Alot of frustration here today. lol I guess it kinda goes with the beta thing.

Battlefield 3's beta had just as rocky a start.

But yeah i think people are just frustrated and taking it out on eachother. I do apologize for kinda lashing at you in that last comment. :) No hard feelings? I think this game is just so badass that its making us all a bit hostile. lol

[andehh]

Well there still be hope for me yet.... guy who responded to my support ticket says he has flagged my account, but what always worries me was it is obviously a copy and pasted answer as previous posters above me pasted the exact same response! :(

Sent from my Galaxy Nexus using Tapatalk 2

[Somalu]

well everyone is anxious to be inn there, and you know finding bugs :lol:
other than that i find the lack of firm information the most challenging, i can deal with not being invited but sitting and waiting is something i cant deal with. :(

[dzuari]

A lot of us played for years and paid dozens of subscription fees and even have recurring SOE passes, so put your receipts away bro, Some of us have hundreds of dollars into PS.

Dont be to quick to judge, just cause i posted a receipt from last month doesn't mean im not a true vet. I was as PS1 at launch, my email and account is long gone though

[Gromel]

Dont be to quick to judge, just cause i posted a receipt from last month doesn't mean im not a true vet. I was as PS1 at launch, my email and account is long gone though

I was not judging, I absolutely think you should be in, I was just expressing my elevated lvl of frustration, not even frustration, disappointment, I left work early today and have had tomorrow of since the smedly tweet about the 20th. On top of that my girlfriend is out of town for 2 more weeks which means I am out of two wonderful things that start with a "P"

Butthurt

Just to clarify, not disappointed in anyone at SOE, just the circumstances, my PS1 is out of town and I can't even play my PS2

[RoninOni]

This is what my receipt says, anyone else have this?

http://i1079.photobucket.com/albums/w505/dzuari1/Untitled.jpg

Now it says subscription right there so i am vet status?

Pretty sure you WILL get access... but it's this exact status that their auto-flagger missed.

A few posts up another SOE rep said they're working on a fix for missed PS1 vet flags

[Satexios]

I was not judging, I absolutely think you should be in, I was just expressing my elevated lvl of frustration, not even frustration, disappointment, I left work early today and have had tomorrow of since the smedly tweet about the 20th. On top of that my girlfriend is out of town for 2 more weeks which means I am out of two wonderful things that start with a "P"

Butthurt

Penis?

[julfo]

Well there still be hope for me yet.... guy who responded to my support ticket says he has flagged my account, but what always worries me was it is obviously a copy and pasted answer as previous posters above me pasted the exact same response! :(

Sent from my Galaxy Nexus using Tapatalk 2

Was that live chat? Or email ticket? The live chat guy I spoke t said he couldnt flag accounts :/

[Somalu]

Pretty sure you WILL get access... but it's this exact status that their auto-flagger missed.

A few posts up another SOE rep said they're working on a fix for missed PS1 vet flags

that means we can stop giving their support a living hell and trust that they will automate the entire thing ? :cheers:

[Gromel]

Penis?

Nope, have that, guess I could play with that for a bit now that you remind me

[julfo]

Penis?

I was just about to say the same thing! (it's really his gf that's out of the thing starting with a P).

[Gromel]

Pretty sure you WILL get access... but it's this exact status that their auto-flagger missed.

A few posts up another SOE rep said they're working on a fix for missed PS1 vet flags

Must be another status it missed as well, like mine, which I have previously stated.

[Sniperumm]

Poop :(

[RoninOni]

that means we can stop giving their support a living hell and trust that they will automate the entire thing ? :cheers:

If you SHOULD have access, and do not, I'd say there is little harm in submitting a single request to that support email.

Provide your SOE Account name, maybe your Order number (I did) Even included my registered email in the body (as I knew it would get entered into the tickets details that way) and a link referencing Smedley's tweet that purchasing PS1 as I did should count me as a Vet for today.

Be polite and courteous... courtesy never hurt anyone, but being rude can influence people who are working on it to maybe get to you last lol.

[Somalu]

Must be another status it missed as well, like mine, which I have previously stated.
shush Ps2 isnt good for you :lol:
i guess you should keep trying as your incident sounds really weird :(

[Satexios]

Nope, have that, guess I could play with that for a bit now that you remind me

A wank a day rubs the frustrations away.. :lol:

[julfo]

A wank a day rubs the frustrations away.. :lol:

I wish I still had space left in my sig :rofl:

[Comet]

They were clear you had to subscribe, not just buy the game Julfo.

[Ivam Akorahil]

still nothing here just sent my support email to [email protected] :|

[RoninOni]

Must be another status it missed as well, like mine, which I have previously stated.
Yah... I'm kinda just guessing at what the actual issue is looking at common trends between people who say they should have access but don't....

Not really sure exactly what caused the flag to miss.

The fact they know of a problem and working on it though is reassuring :D

[julfo]

They were clear you had to subscribe, not just buy the game Julfo.

Did you read the tweets I mentioned? Did you see the receipt from the other guy? No need for hostilities.

[RoninOni]

They were clear you had to subscribe, not just buy the game Julfo.

As shown in someone's screenshot, when you buy the game, you ALSO "buy" a subscription and get a $15 discount.

I dunno bout you, but that sure as hell looks a lot like having a subbed account to me.

[andehh]

Was that live chat? Or email ticket? The live chat guy I spoke t said he couldnt flag accounts :/

Email ticket, he said he would report my account to be flagged, so sounds like there is a separate team that is handling the flagging of accounts. Not quite sure why or how they do it like that, to me its just adding names/accounts/email addresses to a list?

Suppose there is always more then meets the eye....

Sent from my Galaxy Nexus using Tapatalk 2

[julfo]

Email ticket, he said he would report my account to be flagged, so sounds like there is a separate team that is handling the flagging of accounts. Not quite sure why or how they do it like that, to me its just adding names/accounts/email addresses to a list?

Suppose there is always more then meets the eye....

Sent from my Galaxy Nexus using Tapatalk 2

Cheers!

[JoCool]

Yeah it's not just those who bought the game just recently. I bought it 2k3, cc 2k4, subscribed with several 3-months tickets iirc. They're still in the account payment log.

So there has definitely been something wrong with the flagging process.

[Gromel]

It's tough to say, but it only looks like a of us are having problems in the gran scheme of things, the rest of the vets are playing, or downloading and jamming on some cheezy poofs, regardless sucks to be us.

[Folly]

I was in Planetside1 beta, subbed through 2010. No invite yet.
Sent email; no response other than the auto-generated one.

[RoninOni]

well there goes that theory lol



regardless, they're still working on it :groovy:

[Gromel]

Yeah it's not just those who bought the game just recently. I bought it 2k3, cc 2k4, subscribed with several 3-months tickets iirc. They're still in the account payment log.

So there has definitely been something wrong with the flagging process.

I was in Planetside1 beta, subbed through 2010. No invite yet.
Sent email; no response other than the auto-generated one.

looks like we are in similar boats, did either of you use a twitter key with the account?

[RoninOni]

looks like we are in similar boats, did either of you use a twitter key with the account?

oh snap... that could be it...

I had a priority key on my account. It wasn't until I had everything already finished and registered I realized I should have created a second account to keep them separate >.< (and have an account I could get a friend in with)

[Bazilx]

I also had a priority key applied... (twitter)

[Sick Boy]

same here, put in a twitter key before i realised it was useless...

[BranC]

oh snap... that could be it...

I had a priority key on my account. It wasn't until I had everything already finished and registered I realized I should have created a second account to keep them separate >.< (and have an account I could get a friend in with)

Priority key here as well. Non twitter. But Smedley said having a key attached shouldn't matter. Maybe he just assumed it wouldn't matter.....

[RoninOni]

^Welll bugger....

That could well be it then.

Has anyone here who had a beta key on their account along with vet status get an email today? (pffft... like they'd be on these forums if they did lmao)

[Comet]

Ah, my apologies then, I didn't understand that issue. I wasn't meaning to sound hostile :)

[Ivam Akorahil]

yap same here, had a pc gamer key before i switched to active sub

[deathgaze]

^Welll bugger....

That could well be it then.

Has anyone here who had a beta key on their account along with vet status get an email today? (pffft... like they'd be on these forums if they did lmao)

I have two accounts. One is a recently re-subscribed vet. The other is a blank with a PC Gamer Beta key and registration. Haven't gotten an invite from either. :(

[medward]

Well it looks like I'm shit out of luck. I was in the PS1 beta and played after launch, but that account is long gone. I re-purchased the game in 2010 and registerred this one for beta, although I only played for the initial 30 days that was included. I haven't been flagged for beta so I contacted Live Chat. Seems what other people are saying is true. Here's the transcript from my exchange. I edited out the names obviously.




TSR Aaron: Just a moment while I review your account.

Me: Ok

TSR: It doesn't look like your account: ***** is a vet account. Veteran accounts are defined as those who not only purchased the game, but have paid for subscriptions to play. I'm not seeing either on this account.

Me: Hm, I definitely purchased the game back in 2010, as well as Core Combat. I'm not sure how long this particular account was subbed for, I had another acct when the game launched but dont have access to the email for it.

TSR: Correct, however, this account was never subbed to PS1, so it does not qualify as a veteran account.

me: Would I have been given the 45 day PS1 account if it was not considered a veteran account?

me: er the 45 day game time

TSR: No, that was granted to anyone who had an account and a game registered to it, even if it was a free game.

Me: Oh okay I see. Should I just disregard whatever Smedley said about people buying the game recently still having vets status then?

TSR: That was basically for players who just purchased the game and subscribed prior to the 6th of August.

Me: Ah I gotcha. Well, that clears that up for me. Thanks man, i'm sure you're getting a lot of questions about this today. good luck

TSR: Not a problem. Thank you for contacting Sony Online Entertainment and have a great day!




That statement about people buying the game and subbing prior to august 6 doesn't really jive with Smed's statements. He made it sound like anybody who bought PS1 within the last few weeks would have had veteran status. Seems like there's some miscommunication going on here. Disappointing to say the least. Well I was able to snag a twitter key yesterday, so at least I have that to look forward to I guess. Hope this helps anybody who was still wondering

[Gromel]

it would seem that those of us vets that applied a twitter key are having this problem, which should be a pretty easy fix, but you know they gotta eat and change diapers and stuff to so we shall see.

[RoninOni]

I have two accounts. One is a recently re-subscribed vet. The other is a blank with a PC Gamer Beta key and registration. Haven't gotten an invite from either. :(

When did you resubscribe your vet account? You never put a key on it?

Have you tried, using the vet account creds, using this link:
http://www.planetside2.com/download
? or this one:
https://lp.soe.com/ps2/live/

[deathgaze]

The problem, the way I see it, is that they're doing this in a wonky and jacked up way. They should have been sending some type of status email that lets everyone know what wave they're a part of and whatnot. Not SEND IT NOW FIX LATER the day of...

[Hunterzen]

Just wanted to say I also put in a twitter key because I was hearing different things about accounts being flagged so to be safe I double downed and activated a twitter key on my veteran account. Stupid me that could be the problem we vets are having.

[Dreamcast]

Check your trash!!!!!!!!!!



I have hotmail and it was in my trash.

[Sniperumm]

I also applied a Twitter key to my ps1 vet account ages ago. Sigh

[JoCool]

No, I did not use a twitter key. Just regular vet with multiple paid subscriptions in the past as well as the expansion back. I had applied to beta and filled out the questionnaire.

So, no "weird" circumstances that might have induced it. My account just fell through the net.

[Chrispin]

I still haven't been let in. No email or access to the download page. I also used a twitter key. BTW, how long will it take for them to respond my help email?

[RoninOni]

No, I did not use a twitter key.
^Ok, well shit....

Now I'm at a real loss for what the problem is...

Jo, are you an old Vet or did you just recently purchase to get in 8/20 wave?

If you were an old vet, did you ever PAY for subscription? Or did you only play with included gametime from purchasing game/expacs/free time handouts?

[Gromel]

I just wish they would send me an email saying, stop checking your email every 10 seconds and trying to download the client, as a matter of fact leave the chat queue that you are in with our support, we have decided not to let you play, just kidding click here

[Vertoxis]

more conflicting info...

turns out i call them up and all the can notice is the PCgamer key i added for prio access..

but he also noticed im "Flagged for todays access"

but he doesnt understand why... and that over the next WEEK i should pay attention

yeah because within the week keys will get in and that will shut me up.....

For anyone who isnt in yet.. my suggestion... Put in all the tickets.. call as much as you want....

but with all this conflicting information.... i think they are just gonna give us the "Carrot on a stick" treatment until the next wave......

im just gonna go do something else for 1-2 weeks.... seeing as between my friends and i ... at least we have a few twitter keyed accounts...

Unfortunatly... and a tad bit fortunatly (because i still love PS1) i wont be playing PS2 tonight... or probably till next week... even though im a vet from 2009... and even reactivated (just in case and out of an itch to play PS1) to make sure i had vet status on the 13th.......

not like i havent been duped before.... im just more prepared for it now and dont let it get me down for much longer then the time it takes to post

[JoCool]

^Ok, well shit....

Now I'm at a real loss for what the problem is...

Jo, are you an old Vet or did you just recently purchase to get in 8/20 wave?

If you were an old vet, did you ever PAY for subscription? Or did you only play with included gametime from purchasing game/expacs/free time handouts?

As I said, regular vet.

Game bought 2k3.
CC bought 2k4.
Numerous subs paid by CC over 2k3 and 2k4.
Beta application.
Questionnaire filled in.
No twitter key entered.

No email invite.

[Bazilx]

Well it looks like I'm shit out of luck. I was in the PS1 beta and played after launch, but that account is long gone. I re-purchased the game in 2010 and registerred this one for beta, although I only played for the initial 30 days that was included. I haven't been flagged for beta so I contacted Live Chat. Seems what other people are saying is true.

I feel for you bro, props to you for being so nice to customer support about it, as someone who works in customer support it's appreciated.

[Dreamcast]

Guys I think is random.


My Vet Account......i never put a key on it.....I bought since 2003 and paid till like 2004....then came back in 2012 for the free month.....


Thats the account that got the key.


My Pc gamer account with the beta key didn't get it.


and my regular account with no beta key didn't get it.



And I put the same computer specs in all 3 accounts.


So Im guessing random or Vets are first.

[Highwaay]

soo im in the same boat as alot of you guys bought PS1 around the beginning of the month... soo after an hour queue i got help first he said that iam a vet but i havent signed up for beta so i told him i did and i have the confirmation email.. then he told me that he will escalate this and i should get my email sometime today.. at the end of the convo he reassured me that he will get it cleared up for me.. hopefully he wasnt just saying that to get rid of me.. fingers crossed lol

[Bazilx]

Nevermind, false alarm, sad face.

[Papscal]

Starting to feel duped here like alot of others. We have been patient and respectful with customer service. But its now time for some real updates instead of the usual customer service premade response. Just tell us we can handle it, its time to return the respect we have shown in our patience and loyalty.

But hey the days not over yet.

[NexAnima]

A vet of 2005 used a twitter key on the same account, no email for beta access. Sitting in soe live support chat queue 71

[Hunterzen]

A vet of 2005 used a twitter key on the same account, no email for beta access. Sitting in soe live support chat queue 71
I sat in queue for 2 1/2 hours, and when I joined it was 52 in queue.

[TtD]

Vet from 2003 release day here, had a friend send me a game time card way back when from the states as I hadn't worked out the online subscription so I was definitely subbed at the start. Have no beta key as was counting on my vet status.

[medward]

Has anyone who has emailed that happytohelp email address received a response yet?

[julfo]

Ah, my apologies then, I didn't understand that issue. I wasn't meaning to sound hostile :)

No problem ;) I think the general atmosphere is tense at the moment for everyone. I guess even my post sounded hostile.

[Papscal]

Has anyone who has emailed that happytohelp email address received a response yet?

Yes.


We have received your request, and a member of our support staff will respond to your question shortly.

If you would like to update your question, please reply to this email.

[NUBLERT]

Yes.


We have received your request, and a member of our support staff will respond to your question shortly.

If you would like to update your question, please reply to this email.

Any non-automated answers...?

[julfo]

Any non-automated answers...?

Nope.

[Kordoyn]

I just got through to chat support, looks like they are not dealing with PS Beta through Chat Support at all anymore.

[03:17:21 PM] Hi, my name is TSR Robert F..
[03:17:35 PM] *****: Hi there
[03:17:45 PM] TSR Robert F.: Unfortunately I am unable to assist you with the Planetside 2 beta access, all beta access issues must be directed to [email protected] for further assistance.
...

[Somalu]

that is--- great -.-

[NexAnima]

it appears smed has also gone silent. I hope they figure it out soon. 47 with eta 33:58 to go

I just got through to chat support, looks like they are not dealing with PS Beta through Chat Support at all anymore.

[03:17:21 PM] Hi, my name is TSR Robert F..
[03:17:35 PM] *****: Hi there
[03:17:45 PM] TSR Robert F.: Unfortunately I am unable to assist you with the Planetside 2 beta access, all beta access issues must be directed to [email protected] for further assistance.
...


Still going to sit in queue and ask for an answer. While not angry, I still feel this is not our error but theirs, so I will still speak my disappointment through many ventures.

[BranC]

Any non-automated answers...?

Notta. But i got a response from the senior support guy (the instant support guy just elevated my ticket to be reviewed by the senior support staff).

Says my account has been reported as not flagged and that someone will fix it soon. Granted that was like 3 hours ago... But i bet they have thier hands full right now so i'm being patient. Sorta. lol

[Chrispin]

I guess no beta for a lot of vets (including me) today :(

[Somalu]

it appears smed has also gone silent. I hope they figure it out soon. 47 with eta 33:58 to go

remember to post the response :(

[Atmosfear]

Any non-automated answers...?

Nope...

[NexAnima]

By any chance who has not got in and changed their email address since their ps1 access?

[BudBrain]

I imagine that the emails we send to [email protected] will be used to help determine the accounts that should be flagged for beta and keep people away from chat support.

Would be surprised if I got a proper response now before access to the beta is granted.

Fingers crossed they aren't just realising they have thousands more vets than first thought :lol:

[vVRedOctoberVv]

I received an email a few minutes ago


























From Canadian Pharmacy.

[Nuuleh]

Just popping out of lurking to share this, after over an hour in the queue;

(abridged)
Aresoundingeh soe: All i wanted to check was if my account was a 'vet' account if thats possilbe
TSR Robert F.: From what I understand, yes you should be since you purchased the all in one bundle by the 18th, however I do not have complete information so that is partially a guess.
Aresoundingeh soe: Ah ok, well i still dont have acsess to the beta so i assume i havent been flagged properly, I take it I must email the adress above then

TSR Robert F.: Exactly, yes.

Aresoundingeh soe: Ok thanks for the help



So it seems theres rather conflicted messages going on here. Some saying that buying PS1 recently doesnt get you in while other employees say it does. Just waiting for an email back now from the [email protected] adress

[Tomski]

I was told that because i was still under the 30 day free period for my Planetside 1 account that the support person wasn't sure if i was supposed to be flagged or not. Well looking at my receipt i have also paid for a Subscription.

Still haven't had a response to stated that fact.

https://help.station.sony.com/ci/fattach/get/1161856/1345500899/filename/PS2+SUBSCRIPTION.jpg

[SUBARU]

This is crap.I have a vet account,with Pcgamer key.I played the first 5 years and at least 1 month every year since.No beta on this account
I got lucky last week and got in with Nivida on a second account.But im still not happy that my real account didnt get an invite and alot of other people still havent gotten in.
PcGamer key will be among the first to bet let in to beta lol

[Renegadeknight]

This is crap.I have a vet account,with Pcgamer key.I played the first 5 years and at least 1 month every year since.No beta on this account
I got lucky last week and got in with Nivida on a second account.But im still not happy that my real account didnt get an invite and alot of other people still havent gotten in.
PcGamer key will be among the first to bet let in to beta lol
you want to be invite twice lol

[Tomski]

Planetside 2 why u no give us update on what is going the fudge on. :D

[Hunterzen]

This is crap.I have a vet account,with Pcgamer key.I played the first 5 years and at least 1 month every year since.No beta on this account
I got lucky last week and got in with Nivida on a second account.But im still not happy that my real account didnt get an invite and alot of other people still havent gotten in.
PcGamer key will be among the first to bet let in to beta lol

Are you saying people that did the Nvidia thing got in on second wave? Is that the same with PC gamer people?

[RoninOni]

I was told that because i was still under the 30 day free period for my Planetside 1 account that the support person wasn't sure if i was supposed to be flagged or not. Well looking at my receipt i have also paid for a Subscription.

Still haven't had a response to stated that fact.

https://help.station.sony.com/ci/fattach/get/1161856/1345500899/filename/PS2+SUBSCRIPTION.jpg

I included a screen cap of my order review from SOE's page showing that "Planetside 2 subscription" was indeed on my order form (and then discounted $15 on another line)

I think whichever tech it was that first said that didn't quite understand is my guess.

Prolly a lot of people there who really don't know, and are just parroting what their supervisor tells them.... there's a few guys in some basement closet with a bunch of hot computers working their bums off trying to find out what caused the problem and how to extract all the accounts that shoulda been flagged but weren't, while Smedley lashes them from the doorway with a Cat o' Nine Tails.

[SUBARU]

Are you saying people that did the Nvidia thing got in on second wave? Is that the same with PC gamer people?

Got in last week with Nvida on a second account that i just made .

My vet account with Pcgamer key didnt get in yet

[Hunterzen]

Got in last week with Nvida on a second account that i just made .

My vet account with Pcgamer key didnt get in yet

No one should feel entitled about getting access to beta, but that some BS if you ask me. Seems like the veterans who have paid loads of money to SOE over the years would get in before people that did some Nvidia thing. Oh well I knew yesterday that my chances of getting in today would be very slim knowing my luck and SOE.

[Masterr]

I got a subscription recently to get into the vet wave of planetside 2. Also put up a pcgamer key on the same account. Emailed the support line, only received an automated reply, that was 3 hrs ago.

[Shadetree]

Hrm. Submitted a ticket via link smed posted hours ago, no reply at all. Been on livechat queue for about an hour, I think. A bit frustrating, honestly, but considering the other beta (and even launch) situations I've been in the past, this doesn't surprise me.

[Papscal]

No one should feel entitled about getting access to beta, but that some BS if you ask me. Seems like the veterans who have paid loads of money to SOE over the years would get in before people that did some Nvidia thing. Oh well I knew yesterday that my chances of getting in today would be very slim knowing my luck and SOE.

I feel entitled. Not because i actually am, its just that i really really want in.

[NexAnima]

I feel entitled. Not because i actually am, its just that i really really want in.

I dont feel entitled, I just want to know why when working with in the same rules as everyone else, some of us have issues and SOE goes silent. That is what upsets me.

PR is what makes this industry go round, which is lacking ATM.

[Chrispin]

I imagine that the emails we send to [email protected] will be used to help determine the accounts that should be flagged for beta and keep people away from chat support.

Would be surprised if I got a proper response now before access to the beta is granted.

Fingers crossed they aren't just realising they have thousands more vets than first thought :lol:

Yeah wouldn't it be great if they said they couldn't let in the rest of the vets because they would be letting in more people than they expected? I can see Smed saying "Sorry guys. We will have another wave in about 2-3 weeks if everything goes smoothly."

[Papscal]

I can see Smed saying "Sorry guys. We will have another wave in about 2-3 weeks."

At that point i would be ready to rub honey on his ass and turn him loose to look for bears in the woods.

[Kipper]

Um just checking, are invites out? I've not been home all day. Just got back but no email and no download access yet.

Did they start inviting vet accounts or is there a delay?

All my email addresses are up to date, I'm registered, I have previous subscription and there's a twitter key loaded on there just in case too ;)

[Shadetree]

Um just checking, are invites out? I've not been home all day. Just got back but no email and no download access yet.

Did they start inviting vet accounts or is there a delay?

All my email addresses are up to date, I'm registered, I have previous subscription and there's a twitter key loaded on there just in case too ;)

Yeah, some people got in, but basically everyone still in this thread hasn't been able to get in and are dealing with support.

[BranC]

Yeah, some people got in, but basically everyone still in this thread hasn't been able to get in and are waiting with support.

Fixed. :groovy:

Coudn't help myself. :) Just trying to keep up moral.

[Chrispin]

Um just checking, are invites out? I've not been home all day. Just got back but no email and no download access yet.

Did they start inviting vet accounts or is there a delay?

All my email addresses are up to date, I'm registered, I have previous subscription and there's a twitter key loaded on there just in case too ;)
If you are a PS1 vet and didn't get an invite or can't access the download page then you are one of many that should be in the beta by now and aren't.

[Kipper]

Nuts, I'm going to bed cause I gotta be up early.

I'll not contact support yet - I'm in no immediate hurry since I think my PC as it is will die as soon as it looks at PS2, but it would be nice to get installed anyway ready for when the new components arrive :P

Just want to make sure I don't miss out by being quiet :)

[Rhasta]

2003 vet, subbed for many months, used a Twitter key. No email, no download.

Sitting in Live Assistance queue at #60.

[Bazilx]

Just got a response to the twitter-email saying:

"I have reported your account as not being flagged for the beta. We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while. We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know.

Regards,"

[BranC]

Nuts, I'm going to bed cause I gotta be up early.

I'll not contact support yet - I'm in no immediate hurry since I think my PC as it is will die as soon as it looks at PS2, but it would be nice to get installed anyway ready for when the new components arrive :P

Just want to make sure I don't miss out by being quiet :)

Nuts indeed my good sir. Wasted the better part of my day off trying to get this sorted out.....

the F5 button and i have gotten pretty intimate today. :lol:

[Noon]

Still several hours before the days over here in the states; so I'm not worried. Probably will take all of today and tomorrow to get everyone in.

[Toppopia]

Considering they have to check through thousands and thousands of accounts to see which has vet status and all that, it might take a while. Unless they created a program to do that for them, which would make alot of sense considering they could afford 1 guy to create that program for them, not too difficult, just scan through the database putting it into a list then scanning through the list saying
if(accountVeteranStatusStartDate =< 20th August)
{
accountPlanetside2 = true
}

Well, thats why my half a year of learning C# has told me, sounds simple enough, and i'm not too good at this yet, so someone that has had years and years of experience could do it. But i think the employees are working overtime to do this and are doing there best, so we should cut them some slack and watch my smiley dance :groovy:

[Nuuleh]

Got an email back from happytohelp

'Hello,

I have reported your account (Aresoundingeh) as not being flagged for the beta. We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while. We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know.


Regards,

Satao Minami
CS Manager
Sony Online Entertainment LLC'

Note I bought planetside 1 on the 18th of this month.

[BranC]

Still several hours before the days over here in the states; so I'm not worried. Probably will take all of today and tomorrow to get everyone in.

Smedley awswered a question on twitter today about whether Vets were getting in all at once or in waves. He said all at once.

Another guy asked, "im a ps1 veteran but no beta invite, should i be worried?" Smedley awswered yes and told him to contact the support email he gave out.

This was after he said that all the flags and emails were out.

I'm afraid if your not in yet, you should be worried.

[NexAnima]

....


10m Rick Skelley Rick Skelley ‏@Eighm

@planetside2 @j_smedley Is there any sort of ETA on when the vets who weren't flagged correctly will get in? Today? Tomorrow?



John Smedley John Smedley ‏@j_smedley

@Eighm @planetside2 today. being worked on now.


7:06 PM - 20 Aug 12 via web · Details

[Evenlease]

Just now!

Rick Skelley ‏@Eighm
@planetside2 @j_smedley Is there any sort of ETA on when the vets who weren't flagged correctly will get in? Today? Tomorrow?

1m John Smedley ‏@j_smedley
@Eighm @planetside2 today. being worked on now.

dammit... ninja'd

[Noon]

Smedley awswered a question on twitter today about whether Vets were getting in all at once or in waves. He said all at once.

Another guy asked, "im a ps1 veteran but no beta invite, should i be worried?" Smedley awswered yes and told him to contact the support email he gave out.

This was after he said that all the flags and emails were out.

I'm afraid if your not in yet, you should be worried.

Play a few betas, and you'll know you shouldn't be. This happens all the time.

[Bazilx]

We are hoping to have the accounts flagged with 24 hours.



I just wish they would flag them with beta access instead, I don't even know what '24 hours' is, is that a new different game? I want to play Planetside 2 damnit!

[Eighm]

Just now!

Rick Skelley ‏@Eighm
@planetside2 @j_smedley Is there any sort of ETA on when the vets who weren't flagged correctly will get in? Today? Tomorrow?

1m John Smedley ‏@j_smedley
@Eighm @planetside2 today. being worked on now.

dammit... ninja'd

Hey, that's me! I'm famous!

[Chrispin]

Got an email back from happytohelp

'Hello,

I have reported your account (Aresoundingeh) as not being flagged for the beta. We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while. We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know.


Regards,

Satao Minami
CS Manager
Sony Online Entertainment LLC'

Note I bought planetside 1 on the 18th of this month.

Just received the exact same email.

[BranC]

Play a few betas, and you'll know you shouldn't be. This happens all the time.

Played a few beta's. Some went off without a hitch some had worse starts then this.

Also when the President of SEO says to start to get worried. Thats exactly when to get worried.

[Evenlease]

It's funny how the people on here that bought planetside in the last month call them selves veterans....

Man, I bought it in 2003... bite me!

[BranC]

It's funny how the people on here that bought planetside in the last month call them selves veterans....

Man, I bought it in 2003... bite me!

Your late to the party bro, we have been over this. Plus we are all waiting so whats it matter? No need to start an old vet vs new vet fight.

[Toppopia]

You know what would be weird? If somehow all accounts got flagged as allowed into beta. Servers exploding everywhere!! :eek:

[Noon]

It's funny how the people on here that bought planetside in the last month call them selves veterans....

Man, I bought it in 2003... bite me!

Some of those people did buy it back then, but have since lost access to their old account.

[NexAnima]

You know what would be weird? If somehow all accounts got flagged as allowed into beta. Servers exploding everywhere!! :eek:

stress test IMO

[IceyCold]

I bought Planetside before it was cool. D:<

Also waiting to get in. Twiddle mah thumbs till then I guess.

[BranC]

Just received the exact same email.

Got that email roughly 3 hours ago. Don't get to excited.

[NexAnima]

John Smedley ‏@j_smedley

Additional Flagging *should* be done within 2 hours. Emails will take longer but feel free to log in anyways and try ....

John Smedley ‏@j_smedley

if you still can't get in after 3 hours try [email protected] and we will get you taken care of.

[BranC]

....

Beat me to it. All at once in 2 hours or think we will start droping off one by one for the next 2 hours. Just trying to decide if i want to keep going steady with f5...:groovy:

[Sick Boy]

some SOE peeps are working overtime tonight apparently, at least they broke out some news. this waiting has gone on for years... guess i can manage another day...

[NexAnima]

1m John Smedley John Smedley ‏@j_smedley

if you still can't get in after 3 hours try [email protected] and we will get you taken care of.




1m Max Max ‏@mexstacy

@j_smedley @j_smedley i totally forgot to sign up for the beta with my vet count so i did this today or is that to late ???




32s John Smedley John Smedley ‏@j_smedley

@mexstacy it's technically too late but go ahead and ping [email protected] and they will be nice :)

John Smedley ‏@j_smedley

To check if your vet account is enabled just go to http://www.planetside2.com/download
....

[Evenlease]

still not working for me :*(

[NexAnima]

Ben ‏@BPaddonn

@j_smedley Will the SoE All access pass people get in the beta today?


45s John Smedley John Smedley ‏@j_smedley

@BPaddonn you should be in now as All Access.. unless you signed up recently. If you did email [email protected]

....

[Sick Boy]

still not working for me :*(

he just said 3 hours before all hell breaks loose. Don't worry man, we're all here with you, until i get in that is, then screw you i'm outta here.

[BranC]

he just said 3 hours before all hell breaks loose. Don't worry man, we're all here with you, until i get in that is, then screw you i'm outta here.

lol I will be nice and stay till it finishes downloading. Then you guys are on your own. I really want to kick some NC ass.

Little off topic question for yall, VS or TR? lol

[NexAnima]

lol I will be nice and stay till it finishes downloading. Then you guys are on your own. I really want to kick some NC ass.

Little off topic question for yall, VS or TR? lol

A bullet/clip/tank shell just got a new name to add to it ;)

[Eighm]

lol I will be nice and stay till it finishes downloading. Then you guys are on your own. I really want to kick some NC ass.

Little off topic question for yall, VS or TR? lol

NC, the correct answer is always NC.

[Sick Boy]

lol I will be nice and stay till it finishes downloading. Then you guys are on your own. I really want to kick some NC ass.

Little off topic question for yall, VS or TR? lol

i think my avatar speaks for itself.

[BranC]

A bullet/clip/tank shell just got a new name to add to it ;)

What was the reason you decided to go NC? Just curious. Convince me to jump ships before i get in. lol

[Arc]

ok just so we can clear some confusion up
__________________________________________________ __________
Response Via Email (SOE) 08/20/2012 04:31 PM
Greetings ,

I have reported your account as not being flagged for the beta. We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while. We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know.

Regards,

Victor B.
Customer Support
Sony Online Entertainment
__________________________________________________ ____________

just got that back from the soe love email.

i bought this ps1 account on the 15th of august and now im suppose to get in soon, so if you did pay to play like i did then you should be good as long as you where signed up for beta. Like others i took a screen shot of my purchase and sent it in the email to them along with my account name.

[Eighm]

What was the reason you decided to go NC? Just curious. Convince me to jump ships before i get in. lol

I know this wasn't directed at me, but I liked their style the best when I started playing PS1. In all honesty you should try them all out and figure out which playstyle you like the best, since they all play a little different.

[NexAnima]

What was the reason you decided to go NC? Just curious. Convince me to jump ships before i get in. lol

Well it's simplified with Fighting for freedom over a regime government or a zealot religion. Plus we build to kill.

[BudBrain]

"Hello,

I have reported your account as not being flagged for the Planetside 2 beta.
We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while.

We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know!

Sincerely,
Operative Exerege"

But, but...I am a vet!? For most of 2003 and 2004.

Fucksticks.

[NexAnima]

John Smedley ‏@j_smedley

@r3dl1ght5 actually it's because people were busy investigating what it was. We found the problem. it's not a big one. we missed 10% or so.

....

[Rhasta]

"Hello,

I have reported your account as not being flagged for the Planetside 2 beta.
We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while.

We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know!

Sincerely,
Operative Exerege"

But, but...I am a vet!? For most of 2003 and 2004.

Fucksticks.
I fear that's exactly the reply I'm going to get. I wonder what it's going to be tomorrow! Download servers under maintenance or something, but something will go wrong. :lol:

[Evenlease]

....

I'm gonna call you 'Mr Period!' .. but that 10% must of been over a couple thousand people lol.

[Renegadeknight]

"Hello,

I have reported your account as not being flagged for the Planetside 2 beta.
We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while.

We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know!

Sincerely,
Operative Exerege"

But, but...I am a vet!? For most of 2003 and 2004.

Fucksticks.

My reply says the same exact thing with a different person. Probably copy and pasting replys back since they got so many.

[NexAnima]

I'm gonna call you 'Mr Period!' .. but that 10% must of been over a couple thousand people lol.

I feel special being the 10%.

Also, I don't see more to add then the facts and it requires 4 characters to post a quote.


....

[BudBrain]

I'm sure there'll be a tweet soon to clarify what the earlier tweets meant.

"Just to clarify, you're only a vet if you have brown hair and green eyes with a dog (sorry, no cats) and an enlarged testicle. Everyone else 1-2(-3-4-5) weeks."

[Sick Boy]

we are the 10% RISE CHILDREN!

[Oridus]

My response i just received in support email:


"I have reported your account as not being flagged for the beta.  We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while.  We are hoping to have the accounts flagged with 24 hours.  If you have any further questions please let us know."


Sent from my Marble White Samsung Galaxy S III on at&t.

[Renegadeknight]

My response i just received in support email:


"I have reported your account as not being flagged for the beta.  We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while.  We are hoping to have the accounts flagged with 24 hours.  If you have any further questions please let us know."


Sent from my Marble White Samsung Galaxy S III on at&t.

yeah copy and pasting answers. Also what's with the sent from device name thing?

[BranC]

yeah copy and pasting answers. Also what's with the sent from device name thing?

Means he sent it from a smartphone or tablet. :)

[vVRedOctoberVv]

@RK

"The device name thing"?

It couldn't possibly be an automated tag placed there by the device the message was sent, now could it??

[Renegadeknight]

Means he sent it from a smartphone or tablet. :)But why do they keep putting it there?


@RK

"The device name thing"?

It couldn't possibly be an automated tag placed there by the device the message was sent, now could it??

that's what I'm wondering.

[vVRedOctoberVv]

*facepalm*

[Evenlease]

But why do they keep putting it there?

It's to rub it into our fat ugly faces that we live under rocks :(

[NexAnima]

But why do they keep putting it there?

it means some one didn't change their sig on their device. lazy...

[Renegadeknight]

it means some one didn't change their sig on their device. lazy...

oh it's a default thing. Thanks for answering my off topic question.

[RoninOni]

Got an email back from happytohelp

'Hello,

I have reported your account (Aresoundingeh) as not being flagged for the beta. We are trying to get all accounts flagged as quickly as possible. Please be patient as this may take a little while. We are hoping to have the accounts flagged with 24 hours. If you have any further questions please let us know.


Regards,

Satao Minami
CS Manager
Sony Online Entertainment LLC'

Note I bought planetside 1 on the 18th of this month.
Got the same email....

so... tomorrow likely, maybe later tonight (but don't count on it)

it means some one didn't change their sig on their device. lazy...

I left my android with that sig... so when I reply to people about work...

they know I'm doing it on my off time :D

[Nuuleh]

But why do they keep putting it there?




that's what I'm wondering.

its automatic, the app adds it when you post.

[Evilmp]

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

..

O_

[NexAnima]

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

No need to sign up again, we've got your info.

..

O_
So, let me get this out there, is there a need to sign up again? I wonder if they have our info?

[Evenlease]

I still haven't received a reply back from [email protected]

Ugh. :(

[MaxDamage]

I got the message about them trying to flag my account from someone called Tanya. I think she likes me. I wonder what she looks like?

[BudBrain]

Would be nice if you signed in to SOE/PS2 and seen something like one of the following:

- You are in the open beta, check back soon.
- You are in the priority beta, check back soon.
- You are considered a PS veteran, click here to download the PS2 beta.

[Hunterzen]

I still haven't received a reply back from [email protected]

Ugh. :(

I just got one a minute ago, and I sent the email right when Smed posted that info.

[Renegadeknight]

I still haven't received a reply back from [email protected]

Ugh. :(

well from looking at the email that would be a good thing. lol

[BranC]

lol So earlier i promised my GF a nice dinner out if i made it into the beta. Now im ordering dominos... lol She's so pissed.

[Oridus]

it means some one didn't change their sig on their device. lazy...

It means I'm using my cell phone to post on the forum using an app called tapatalk and it posts a signature automatically

Sent from my Marble White Samsung Galaxy S III on at&t.

[Evenlease]

well from looking at the email that would be a good thing. lol

haha. Well, I sent an email to the right address but that one just... sounded more correct at this moment.. . . . :cry:

[Sick Boy]

lol So earlier i promised my GF a nice dinner out if i made it into the beta. Now im ordering dominos... lol She's so pissed.

come on man, don't take it off on her.

[MaxDamage]

come on man, don't take it off on her.

He isn't... either way the guy ordered the food, woman should be grateful.

[Evenlease]

So, real question... fake scenario... what if we all just got the download link and was ready to go!

Then ... the world lost power. :eek: :cry:

[Sick Boy]

He isn't... either way the guy ordered the food, woman should be grateful.

true but domino's is so bad, it's like a punishment.

[NUBLERT]

Maintain hope my brethren!

[noxious]

Download just worked for me. Try again now!