Is all the lag/server lag stuff because of changes to render distance?

[Ghoest9]

Thats my guess.

Since this last patch it has been out of control. And its not because there more people playing. There are lag issues in off hours too since the patch.

Hit boxes keep being desynced from graphics.
Stuttery movement.
Lag in activating abilities sometimes.
Frequently dying after what appears on client side to be one hit.


Im guessing that in the efforts to render more stuff that servers or buses at the servers (or something related im not a network engineer) are not able to sort and send everything that effects us as quickly as they could before.

[Higby]

Nope - we found a big cause of it after this weekend. We were saving characters with each cert point earned - a remnant of earlier days when a cert point took a long time to earn so we wanted to be sure to force a save then instead of during normal periodic save process. During double XP that was happening a lot and making the problem even worse, on average with every kill earned we were saving. Caused a lot of server lag - things will run much better now.

[DirtyBird]

Well that should help.
How about the floating debris that seems to hang around for ages?

[Ghoest9]

Thanks for the answer.

[Empra]

Nice work on the catch cyclez, thanks for the update higby :)

[Silent Thunder]

So I guess those people farming certs at the Crown really were harming the game! :rofl:

I kid, I kid, sortof.

[Roy Awesome]

Nope - we found a big cause of it after this weekend. We were saving characters with each cert point earned - a remnant of earlier days when a cert point took a long time to earn so we wanted to be sure to force a save then instead of during normal periodic save process. During double XP that was happening a lot and making the problem even worse, on average with every kill earned we were saving. Caused a lot of server lag - things will run much better now.

Curious, was this added after we lost 2-3 days worth of certs in beta?

[RSphil]

great. was very laggy a few days ago. could not play. lets hope it's sorted now, need to get some game time in over the next few days.

[GunnyMcDuck]

So is this a database issue?

Is this a network issue?

Is it both?

Are the databases that store the player information co-resident on the same servers that produce the game environment?

[Hamma]

I'm sure it's a combination of issues issue. :D

Thanks for the inside info Higby!

[Calisai]

So I guess those people farming certs at the Crown really were harming the game! :rofl:

I kid, I kid, sortof.

Heh, between premium sub, alpha squad, the increase of vehicle xp, and double xp weekend... I was farming certs and was no where near Indar, let alone the crown. Mattherson had great Amerish and Esamir fights the whole weekend (thank god..)

A bunch in my outfit pushed through the lag to get as much as we could, and still had a blast (those that could get past the lag anyway... some couldn't stand it)

[GunnyMcDuck]

I got an absolutely absurd amount of certs this weekend, and I don't think I played all that much, so I can't complain all that much.

I'll tell you what though, the issues with repairing, to the point where it took 3 people a minute to repair a Sundie or a turret really made things more difficult.


At some point I'd like to get an "under the hood" answer as to why the issue that Matt described caused all the performance issues we saw this past weekend.



Sent from my California fondleslab.

[Shogun]

now that´s some excellent communication!

thanks for the detailed info! most gamedevs just say "we fixed it" and that´s it. nice we get the opportunity to understand a few things that are happening behind the scenes!
and congratulations on catching this bug!

[camycamera]

Nope - we found a big cause of it after this weekend. We were saving characters with each cert point earned - a remnant of earlier days when a cert point took a long time to earn so we wanted to be sure to force a save then instead of during normal periodic save process. During double XP that was happening a lot and making the problem even worse, on average with every kill earned we were saving. Caused a lot of server lag - things will run much better now.

lol, silly Higgles. glad you fixed it.

[SGTHACK]

I was almost close to loosing my CHE over it....Thanks Higs

[Fenrys]

Sounds like you maxed out the database server's RAM and the game was running at write speed of the disk system?

Every time a player wants to repair their sundy, they'd have to wait for the disk to finish writing the new value before they can add the next repair tick . . .
The disk heads are busy writing an excessive number of saves, so read access is impaired.
At the same time you lose read speed between disk and cache, the cache is constantly getting flushed to make room for all the character saves in RAM, leading to extra time spent reading, slowing down the writes, creating a viscous spiral.
The result is it takes a long time for clients to get update information from the database.

[bpostal]

Curious, was this added after we lost 2-3 days worth of certs in beta?

IIRC everyone got something like 1000 certs because of that. Best day of my life

[Silent Thunder]

IIRC everyone got something like 1000 certs because of that. Best day of my life

And that was back when 1000 certs was serious bank, not just the price of a single gun right? Or am I thinking too far back.