Premium Member Certs Boost not working...

[synkrotron]

Hmmm... Since the update I'm no longer getting my usual 48 certs per day. I last logged in last night at 22:10 and logged in again this morning at 05:10 and I only received 3 certs. Should have been 14 certs.

Who do we speak to about that?

[OCNSethy]

Great... most things fixed, breaking stuff in the process. Traditional SOE fair Im afraid.

Have you checked the main SOE threads to see if anyone else is having the same issue?

[synkrotron]

Have you checked the main SOE threads to see if anyone else is having the same issue?

I've just had a quick look at the main SOE forum and there's no mention of this problem yet. I'm in Europe and therefore I cannot log into the main SOE forum without creating an account there. So I'll need to do that before I can post and I won't be able to do that till later in the day (at work right now).

Bit of a bummer this for me. I struggle to get online that often (to play) and only earn 100xp per minute, on a good day, which is why I paid for my six month premium membership.

Hopefully it is just a temporary thing :)

[Falcon_br]

I have 3 characters.
Logged in and received 48 certs with the first one, 12 with the other 2.
The normal is 48 each.

[synkrotron]

So it's not just me then...

I have just the two characters and I received only 3 certs for each of them.

Once I have some "me" time I'll look into logging a ticket woth SOE.

Edit:-

Latest news... I've just managed to get onto an unsecured wireless network connection at work and when I logged into the game both users received 15 certs each. That only covers the last seven hours between log-ins so, although the problem appears to have been fixed now, I doubt if I'll get back the eleven certs I am owed.

Is it worth even trying to jump through hoops with SOE support for eleven certs?

[Canaris]

yeah had the same shenanigan this morning,

My EU TR char got -12

EU - VS got 48

EU - NC got 12

NA-E TR got 12

so what can we infer from this....... VS favoritism/cronyism/somethingism again ;)

[synkrotron]

Damn it! It's still a problem for me. When I logged on at mid day I thought all was fine, but I've just logged in and I only got 5 certs. So now I'm 20 certs down on both my characters :(

[Dodgy Commando]

I have 3 characters.
Logged in and received 48 certs with the first one, 12 with the other 2.
The normal is 48 each.

The exact same situation for me tonight. Yesterday, after updating, I got 48 certs for each character.

[OCNSethy]

Yeah, same here. Logged in yesterday afternoon when I got home and got 5 certs for each char. Normal is 48 certs. Hmmm.

Way to go SOE :)

So, Ive sent Higgles a Tweet...

https://twitter.com/Sethy66/status/400744579286040576

[Falcon_br]

I think they fixed it today, got 48 with all of them.

[Mastachief]

Q priority doesn't seem to be working either

[OCNSethy]

Cert thing appears to be fixed now.

Q priority as in log in priority? - worked fine last night
Q = spotting, worked too.

[synkrotron]

Tep, all seems to be okay now although we are not going to get our lost certs back... Gonna have to work harder LOL