Black launcher screen.

[Mennett]

Hey im pretty new to these forums so i dont really know where to put this but...

I started playing planetside a few days ago and im having a blast, however I woke up today to find that the launcher loads for about 10 seconds then shows a black, black screen. I also found that on both my PC desktop and laptop that I cant access planetside 2's website.
Upon further research I found that I may have been IP banned. This confuses me since I never did anything wrong. From what I remember I played on esamir (because TR captured Indar) abit, joined an outfit, bought the kobalt for the flash then left.

I would wirte an appeal but i cant access the main website, furthermore I dont really know whether ive been IP banned or not, im just rolling off of assumption. Can anybody fill me in on what I could do to fix this? Thanks.\

EDIT: More digging and I found this: http://www.reddit.com/r/Planetside/comments/2ar1zq/everything_other_than_ingame_server_for_people/

Could I have not been banned this whole time?

[Sarloh]

If you haven't been cheating or reported then I would personally advise you to wait a bit. A day or two for example.

[leomaxwell]

Planetside 2 and most SOE games as of today have had DNS issues which can lead to crashed, frozen, and black screen launchers and may even appear as a banned IP or some other connection error.

To manually fix this problem on your end until SOE fixes it on thiers try this method.

https://www.youtube.com/watch?v=o_Fs9eOOVyg

[Sarloh]

I had the same issue - black launcher - but I overpassed it. I have the PS2 icon pinned down in my start bar. Instead of that I used the shortcut on my desktop.