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SOE Services Offline

Massively reported this morning that all Station Services are down today due to a security issue that was found. The following notice is posted on Station.com

We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday).

Update as of 17:28 CDT

Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.

SOE has provided another update via stating that it does appears some personal information was stolen. More information is available on SOE's security update page.

171 comments
2011-05-02 11:48 AM
Source: Massively
Latest Comments
2011-05-14 12:06 PM
Madcow
Re: SOE Services Offline

Originally Posted by Crator View Post
2 days since last update <sigh> Even on Facebook...
If this is down through the end of the month (which wouldn't be surprising if their security was as bad as it appears) then don't expect updates that often. Once a week would be about right.
2011-05-14 12:09 PM
Crator
Re: SOE Services Offline

Meh, they were going strong with daily updates for a few days until Thursday. Oh well....
2011-05-14 01:41 PM
Devinator
Re: SOE Services Offline

perhaps they don't even mention planetside because they decided not to even revive it :P
2011-05-14 02:45 PM
Crator
Re: SOE Services Offline

Sony Breach Gets Worse!:
*Bad customer service isn't restricted to PlanetSide. Watch video...
2011-05-14 04:05 PM
opticalshadow
Re: SOE Services Offline

Originally Posted by Canaris View Post
wow



John Smedly better be out there buying us the biggest chocolate Apology cake EVER
i think a big problem is, there isnt alot in planetside that can really be given away thats in game. they could try and give free certs, or access to the lightsabers, but theres not much else in PS.
2011-05-14 07:13 PM
nikkei
Re: SOE Services Offline

coming back up

http://www.soe.com/securityupdate/re...nnouncement.vm
2011-05-14 07:43 PM
Crator
Re: SOE Services Offline

OMG! Finally!
2011-05-14 07:44 PM
counterlogic
Re: SOE Services Offline

Solsar is mine tonight if this is for real.
2011-05-14 07:58 PM
Crator
Re: SOE Services Offline

Welcome Back Program: http://www.soe.com/securityupdate/welcomeback/

"Firstly, as a Station Account holder in good standing, you will receive 45 days of game time (30 days plus 1 day for each day of the outage) added to your Station Account. This game time applies to any game you have currently or previously activated on your Station Account. "

Going to be a lot of pop
2011-05-14 08:19 PM
basti
Re: SOE Services Offline

Originally Posted by Crator View Post
Welcome Back Program: http://www.soe.com/securityupdate/welcomeback/

"Firstly, as a Station Account holder in good standing, you will receive 45 days of game time (30 days plus 1 day for each day of the outage) added to your Station Account. This game time applies to any game you have currently or previously activated on your Station Account. "

Going to be a lot of pop
Oh crap, can someone confirm that? If that is true, its gonna be massive! :o
2011-05-14 08:20 PM
Crator
Re: SOE Services Offline

CONFIRMED! I just got to login screen!!! YAYAYAYAYAYAY!
2011-05-14 08:24 PM
nikkei
Re: SOE Services Offline

im on... on my own :/
2011-05-14 08:34 PM
basti
Re: SOE Services Offline

Confirming myself: I just have a free month for Vanguard and SWG, games i havend subbed to in years. That means that everyone got a free month of Planetside. SPREAD THE WORD! TELL EVERYONE TO FIGHT!
2011-05-14 08:38 PM
Crator
Re: SOE Services Offline

Yup, Station Account holders include PlanetSide players. My roommate, who had an inactive account, shows 45 free days on his account now.
2011-05-14 08:53 PM
counterlogic
Re: SOE Services Offline

Wild, guess this is mostly a good thing. Servers up, see yall on the battlefield now/tonight (gotta finish eating dinner!).
Reply


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