SOE Tech support - PlanetSide Universe
PSU Social Facebook Twitter Twitter YouTube Steam TwitchTV
PlanetSide Universe
PSU: ^This end up.
Home Forum Chat Wiki Social AGN PS2 Stats
Notices
Go Back   PlanetSide Universe > General Forums > Site Feedback / Support

Reply
 
Thread Tools Search this Thread Display Modes
Old 2012-06-14, 01:17 PM   [Ignore Me] #1
Frogstomp
Private
 
SOE Tech support


Hey everyone. I played PS1 alot back in the day and imo there hasnt been a game since that has captured what PS1 had. I'm so happy that PS2 is just around the corner.

I figured I would have some fun and load up PS1 again only to have problems with the launcher. Looking through the SOE support forums brought back horrible memories of scouring the SOE forums years ago and I see they are just as user unfriendly as they were back then (granted, a user experience is his/her own. Some may not have any problem finding the correct information), and this worries me. I LOVED playing PS1! I could think of nothing better to do than spend an entire weekend playing it with breaks for food and some sleep. Even so, I quit playing due to the level of frustration generated by trying to find solutions for technical issues. So...

I would like to make a suggestion. Since the PlanetsideUniverse community has become such a big part of PS2 could PSU have its own PS2 tech support forum (of course it will why would I suggest this?), that keeps in mind that SOE tech support forums actually have the ability to push people away from PS2. The support forum on PSU will have to be better than what is found at SOE and be geared to all players not just the registered users here.

This could amount to asking alot but I think some entity needs to do this, I dont think this can be left to SOE to handle properly.
Frogstomp is offline  
Reply With Quote
Old 2012-06-14, 01:21 PM   [Ignore Me] #2
Kayos
Corporal
 
Re: SOE Tech support


What problem are you having with the launcher?
Kayos is offline  
Reply With Quote
Old 2012-06-14, 01:22 PM   [Ignore Me] #3
Ailos
Contributor
Major
 
Ailos's Avatar
 
Re: SOE Tech support


There IS a tech support forum... it's at the bottom of the main forum list.

So what's the problem?
__________________
Doctors kill people one at a time. Engineers do it in batches.

Interior Crocodile Aviator
IronFist After Dark
Ailos is offline  
Reply With Quote
Old 2012-06-14, 01:37 PM   [Ignore Me] #4
Frogstomp
Private
 
Re: SOE Tech support


"There IS a tech support forum... it's at the bottom of the main forum list.

So what's the problem?"

If read my post you will see that imo PSU has to become a better source for tech support than SOE. PSU is the place to go for the PS community so I think it must also become the place to go for tech support. I'm not going to restate the whole post just because you didnt read the first.
Frogstomp is offline  
Reply With Quote
Old 2012-06-14, 01:58 PM   [Ignore Me] #5
Hamma
PSU Admin
 
Hamma's Avatar
 
Re: SOE Tech support


Usually we don't have a ton of topics for tech support - if we did we would probably consider this
__________________

PlanetSide Universe - Administrator / Site Owner - Contact @ PSU
Hamma Time - Evil Ranting Admin - DragonWolves - Commanding Officer
Hamma is offline  
Reply With Quote
Reply
  PlanetSide Universe > General Forums > Site Feedback / Support

Bookmarks

Discord

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 06:21 AM.

Content © 2002-2013, PlanetSide-Universe.com, All rights reserved.
PlanetSide and the SOE logo are registered trademarks of Sony Online Entertainment Inc. © 2004 Sony Online Entertainment Inc. All rights reserved.
All other trademarks or tradenames are properties of their respective owners.
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.