Key exchange problem

TresheR · 2006-02-21, 11:24 AM

I have tried to obtain a trial key from the key exchange. But every time it tells me this:

You must be logged into a forum account with cookies enabled to participate in the PlanetSide Universe key exchange. If you would like to create one click here.

I then follow the link, which drops me onto the forum. I can't really see what I am doing wrong. Does somebody have an idea?

Hamma · 2006-02-21, 11:46 AM

Usually what solves this is logging out of the forums completely then exiting all browser windows. Once you do this go to the front page www.planetside-universe.com and login on the left side of the screen. This should clear it - let us know if that works.

TresheR · 2006-02-21, 12:24 PM

Oops, didn't see this subforum.

It seems like firefox and the exchange system don't like eachother. Probably a problem with the cookies.

Opened it in IE, and all went fine. Thank you for the quick reply.

Hamma · 2006-02-21, 12:37 PM

That's odd

Works in firefox for me. Either way glad you got it working

Ghryphen · 2006-02-21, 12:47 PM

Hmm, not quite sure what is causing that. Right now we are getting about 50/50 traffic from IE and FF with little issue. I can't seem to pin down why this happens to some people.

Lartnev · 2006-02-28, 02:37 PM

Firefox plugins?