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2003-06-12, 11:35 AM
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[Ignore Me] #1 | ||
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You have been connected to CSR Robert E..
Andrei Larioza: hi CSR Robert E.: Hello Andrei, Thank you for contacting Sony Online Entertainment. One moment please, while I read your question. Thank You! CSR Robert E.: Where are you at in the subscribe process? Andrei Larioza: I am right about to enter my account key CSR Robert E.: What happens? Andrei Larioza: wait pelase CSR Robert E.: ok Andrei Larioza: "This is not a valid account key" CSR Robert E.: what is the key, send it to me and I will run it. Andrei Larioza: that is what it says when i tried entering my key Andrei Larioza: ******************* (edited to not be shown) Andrei Larioza: are you running the key? CSR Robert E.: What station name are you using when you try to subscribe? Andrei Larioza: hYp3rAcTiVe Andrei Larioza: i think i put it on my old name "hYp3rAcTiV3" CSR Robert E.: use your other station name Andrei Larioza: but my characters will be gone, can i transfer it? CSR Robert E.: One moment please. Thank you. Andrei Larioza: thank you Andrei Larioza: I just brought a gamecard today, and it started saying "valid account key" Andrei Larioza: hello? CSR Robert E.: I'm here,there is no character transfer as of yet. Yes, your characters are assigned to the other account name. they wont be gone, but you would need another account key in order to play those characters Andrei Larioza: but I already brought Planetside Andrei Larioza: bought CSR Robert E.: The account key that you have for the first account hyp3ractive is a 7 day key Andrei Larioza: lol yah, i used it for me, i don't have any friends that played planetside Andrei Larioza: I have a gamecard, i am trying to put it on hYp3rAcTiVe Andrei Larioza: can i give you the gamecard and can you do it for me? CSR Robert E.: Don't, it won't work.But when you entered the info for the game you created a new account Andrei Larioza: so should i used my other account? Andrei Larioza: my characters will be on the other account, am i right? CSR Robert E.: Yes, That account hyp3ractive is closed until a retail account key is entered, unfortunately, you have to strat over with the chars. Andrei Larioza: argh.... Andrei Larioza: that sucks CSR Robert E.: Sorry Andrei Larioza: i put 7 days in those characters Andrei Larioza: how coem i can't use my account key i have now? Andrei Larioza: how come* Andrei Larioza: I can't use the acct keycode I have on my cd cacse Andrei Larioza: case* CSR Robert E.: When you created the new account you used the account key and that key is assigned to that account forever. CSR Robert E.: So, no Andrei Larioza: and you cannot transfer it? CSR Robert E.: No, as I said earlier, there is no char. transfer service, sorry Andrei Larioza: but i never used that account to play on Andrei Larioza: ohh well, can't fight the rules, thanks CSR Robert E.: I know but you started to create the new account and entered the account key CSR Robert E.: Ok Andrei, Is there anything else I can help you with today? Andrei Larioza: hmm.. how come the screen is all messed up when i try to play planetside at my house: Andrei Larioza: ? CSR Robert E.: What kind of messed up? Andrei Larioza: like there are spikes coming from the screen, does it have to do with my video card? Andrei Larioza: is it my processor? Andrei Larioza: w00t w00t, i am about to play planetside! Andrei Larioza: lol CSR Robert E.: Very possibly, try updating the graphics card driver and give us a call if it doesn't fix it. CSR Robert E.: OK? Andrei Larioza: ok, thank you CSR Robert E.: Ok Andrei, Thank you for visiting our SOE Chat line. Take care and have a Good Day! Andrei Larioza: you too buddy |
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