Contact Comcast - PlanetSide Universe
PSU Social Facebook Twitter Twitter YouTube Steam TwitchTV
PlanetSide Universe
PSU: Pull the pin and count to what?
Home Forum Chat Wiki Social AGN PS2 Stats
Notices
Go Back   PlanetSide Universe > General Forums > The Lounge

Reply
 
Thread Tools Search this Thread Display Modes
Old 2003-09-08, 12:47 PM   [Ignore Me] #1
Hamma
PSU Admin
 
Hamma's Avatar
 
Contact Comcast


If you have comcast and are unable to access the site (say if you are browsing by IP, modded hosts file, or from work) please contact them and tell them that you are unable to do a DNS lookup on PSU.

Do not let them try and say it is PSU, because I have tracked the issue to a specific router. The more calls the better.

1-800-COMCAST
__________________

PlanetSide Universe - Administrator / Site Owner - Contact @ PSU
Hamma Time - Evil Ranting Admin - DragonWolves - Commanding Officer
Hamma is offline  
Reply With Quote
Old 2003-09-08, 02:14 PM   [Ignore Me] #2
Ghryphen
PSU Code Monkey
 
Ghryphen's Avatar
 


*sigh* I hate calling tech morons I'll just have to live without PSU on the weekends cause I don't plan on going through the hassel of talking to those idiots after waiting on hold for 2 hours.
__________________

Twitter | Dragon Wolves
Ghryphen is offline  
Reply With Quote
Old 2003-09-08, 02:31 PM   [Ignore Me] #3
Hamma
PSU Admin
 
Hamma's Avatar
 


Well this issue has been ongoing with them since before August 20, I have no idea what other steps to take to hurry their asses up. I think the more phone calls they end up with the better
__________________

PlanetSide Universe - Administrator / Site Owner - Contact @ PSU
Hamma Time - Evil Ranting Admin - DragonWolves - Commanding Officer
Hamma is offline  
Reply With Quote
Old 2003-09-08, 02:37 PM   [Ignore Me] #4
Ghryphen
PSU Code Monkey
 
Ghryphen's Avatar
 


Yeah I figured that was your goal. I just dispise having to call any tech support who have never even broken the seal on their computer cases. They will read to me, "reboot your computer and unplug the hairdryer and kick the cat, that should fix it", from their pre-written responses.
__________________

Twitter | Dragon Wolves
Ghryphen is offline  
Reply With Quote
Old 2003-09-08, 02:58 PM   [Ignore Me] #5
Hamma
PSU Admin
 
Hamma's Avatar
 


Try and reference ticket 5693552 when you call. I already did the hard work lol
__________________

PlanetSide Universe - Administrator / Site Owner - Contact @ PSU
Hamma Time - Evil Ranting Admin - DragonWolves - Commanding Officer
Hamma is offline  
Reply With Quote
Old 2003-09-09, 12:55 PM   [Ignore Me] #6
Ghryphen
PSU Code Monkey
 
Ghryphen's Avatar
 


Here is what they are doing instead of fixing the router :o

http://www.reuters.com/newsArticle.j...toryID=3407542
__________________

Twitter | Dragon Wolves
Ghryphen is offline  
Reply With Quote
Old 2003-09-09, 12:59 PM   [Ignore Me] #7
Hamma
PSU Admin
 
Hamma's Avatar
 


__________________

PlanetSide Universe - Administrator / Site Owner - Contact @ PSU
Hamma Time - Evil Ranting Admin - DragonWolves - Commanding Officer
Hamma is offline  
Reply With Quote
Old 2003-09-09, 02:14 PM   [Ignore Me] #8
Squeeky
Contributor
Teh Masturbator
 
Squeeky's Avatar
 


I'm not a comcast customer, do i need to prove i am? Or can i just call and harass them anyways....
Squeeky is offline  
Reply With Quote
Reply
  PlanetSide Universe > General Forums > The Lounge

Bookmarks

Discord

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:43 PM.

Content © 2002-2013, PlanetSide-Universe.com, All rights reserved.
PlanetSide and the SOE logo are registered trademarks of Sony Online Entertainment Inc. © 2004 Sony Online Entertainment Inc. All rights reserved.
All other trademarks or tradenames are properties of their respective owners.
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.