PS2 Computer Spec Survey - Page 10

Vexus · 2012-06-28, 12:23 PM

Originally Posted by Kurtz

Sorry, but I don't think Apple's can run the game ... otherwise your system looks smokin'! ... literally.

For the devs' data mining purposes I'm US and the survey worked fine for me. I answered honestly as always. Thanks in advance for all your hard work.

Shogun · 2012-06-28, 12:30 PM

Originally Posted by RadarX

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

still got no mail. didn´t get any infomail about the free ps1 time either (but login works).

and my spam folder is empty. do i have a problem?

bjorntju1 · 2012-07-02, 04:58 PM

Got a reply just now, This is what I got back:

Hello, bjorntju,

Thank you for contacting Sony Online Entertainment. I took a look at your account and everything appears to be working correctly. As long as you have access to the email that we have on file you should be good to go. If you're unable to provide your system specs via the survey in the email, or you didn't receive the email, you can always provide it to us manually. I have included instructions below on how to include your system's information in the attachment of this help request.

Answer Title: How to Create System and Network Information Files
Answer Link: http://help.station.sony.com/app/ans...ail/a_id/28973

Original message:

Hello,

I have a question. I signed up for the PlanetSide 2 beta a long time ago. But I have a problem, I hear people are receiving e-mails about a survey they can take about their computer specs. But I still haven't received that e-mail. The problem isn't that I can't take that survey, since I already did that via the PS2 website ''manually''. But I am worried I can't receive PlanetSide 2 e-mails. And thus won't receive the beta invite e-mail when I am selected. I don't have SOE in my blocked contacts list. And it is also not in my spam folder. I also have PlanetSide 2 checked in my e-mail preferences.

Can you check my account (bjorntju) to see if there is something wrong. Or are not all e-mails sended out yet? Maybe I am overreacting, but I am really looking forward to this game and it would pretty suck if I get invited to the beta, but don't get the e-mail that I am invited. (I also played PlanetSide 1, if that matters)

Thanks in advance,

Bjorn

So we probably have notihng to worry about

Timey · 2012-07-02, 05:06 PM

yeah, thanks.. I'll probably receive a similar answer (submitted a ticket too a few days back)..

Krawanan · 2012-07-02, 05:28 PM

Ok guys, don't get your hopes up, it's just a speculation

By reading alot of posts i concluded that some people did, and others did not receive the system spec survey e-mail. And also i noticed that people who did not receive the e-mail also couldn't take the survey by just logging in, it would just say: You have already signed up for beta!

And considered that they stated that the tech beta phase was close, it could be possible that they may be already picking people who might participate in it.

If this is true, I'm sorry for the guys who didn't get it. But it would mean we are getting closer to beta.

What are your thoughts on this?

ps. Sorry if this has been brought up before(that tends to happen to me alot)

Sephirex · 2012-07-02, 05:32 PM

There's a beta sticky up above where most of this conversation has been going on.

bjorntju1 · 2012-07-02, 05:34 PM

I didn't receive the e-mail, but I did could do the survey the very first time I tryed. RadarX also said previous week that everyone who signed up for beta, should receive that e-mail. However he also said the e-mails were still in progress so I think they just arent all send out.

Originally Posted by RadarX

The emails are still in process. I just got the one for my work email about 10 minutes ago. If you've signed up you should get one.

http://www.planetside-universe.com/s...4&postcount=12

SergeantNubins · 2012-07-02, 05:37 PM

Also the issue where people couldnt retake the survey was due to a browser localisation issue (if you didnt have english(US) set as your browsers language then it would not let you take the survey.

Which reminds me I need to update it as just got more RAM

Krawanan · 2012-07-02, 05:37 PM

Originally Posted by bjorntju1

I didn't receive the e-mail, but I did could do the survey the very first time I tryed. RadarX also said previous week that everyone who signed up for beta, should receive that e-mail. However he also said the e-mails were still in progress so I think they just arent all send out.

Yeah i read that, JUST after i made this thread. but i still think it's weird... atleast the half of the people on this forum didn't get the email yet or couldn't take the survey by logging in.

maradine · 2012-07-02, 05:41 PM

Take it up top, gentlemen.

bjorntju1 · 2012-07-02, 05:41 PM

Originally Posted by Krawanan

Yeah i read that, JUST after i made this thread. but i still think it's weird... atleast the half of the people on this forum didn't get the email yet or couldn't take the survey by logging in.

I think the reason people couldn't take the survey was because they had some settings wrong in their browser. As in why not everyone has received their e-mail. I don't know. I find it odd also since it can't take that long to send out e-mails. But I am almost 100% sure this doesn't has to do with the selection process.

I sended CS a question and this is what I got back:

http://www.planetside-universe.com/s...&postcount=139

So it probably doesn't mean anything

However it would be very appriciated if RadarX can respond to this.

Zalmoxis · 2012-07-02, 05:42 PM

I took the survey without any issues. Got the email almost immediately after activating the key I got from Twitter.

Exodan · 2012-07-02, 05:45 PM

I did it on the website, never got the email

Krawanan · 2012-07-02, 05:48 PM

Originally Posted by bjorntju1

I think the reason people couldn't take the survey was because they had some settings wrong in their browser. As in why not everyone has received their e-mail. I don't know. I find it odd also since it can't take that long to send out e-mails. But I am almost 100% sure this doesn't has to do with the selection process.

The you have already signed up for beta! is server side, that can't be browser problems. Their server has just not authenticated you as someone who is able to take the survey

This could be because of:

1. It has not been processed yet(like radar said)

2. They don't want too much people to be able to choose from, and Radar just said that because they don't want us to know what they're up to, which would be understandable(highly unlikely though, but possible)

bjorntju1 · 2012-07-02, 06:05 PM

There were browser problems, people changed their language (or whatever it was) and then the survey did work. There were also people who received e-mails were the survey didn't work. And again, I never got an e-mail. But it was possible to do the survey the first time I tried. Also RadarX said that everyone should receive the e-mail.

It probably doesn't mean nothing, and the CS told me I am ''good to go''. Maybe RadarX can shed some light on this, so we know what the deal is.