Unable to play - CTD on world load, DDHelp error - PlanetSide Universe
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Old 2003-09-30, 02:57 AM   [Ignore Me] #1
Pladrago
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Unhappy Unable to play - CTD on world load, DDHelp error


I just finished downloading the 7 day trial last night and Im unable to play. I can create a character fine, but when the world loads about half way through or when it gets to the end, planetside CTD's and I either get no error or a "ddhelp has caused an error in <unknown>". My crash log for planetside says:

"Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x006DCB74".

I tried reinstalling planetside, didnt fix. Ive tried 3 different vid card drivers, none fixed the problem. Ive formatted and reinstalled windows, didnt fix the problem. The email I sent to tech support was replied to with what is probably an automatic response, as it told me to use the latest drivers for my vid card, which I was already doing.

My system is:

Pentium 4 @ 1.3ghz
256mb Ram
GeForce4 Ti 4400 128mb
SBLive 5.1
DirectX 9.0b
WinME

Everything is up to date. There are no extra background tasks and there is no virus protection running.

Does anyone know what in the world is the problem? I want to play as Ive just recently quit another MMO I was playing. I was in planetside beta and I liked it very much, but decided to play another game when the beta ended.
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