Planetside customer support... - PlanetSide Universe
PSU Social Facebook Twitter Twitter YouTube Steam TwitchTV
PlanetSide Universe
PSU: What does this button do?
Home Forum Chat Wiki Social AGN PS2 Stats
Notices
Go Back   PlanetSide Universe > General Forums > The Lounge

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 2003-11-02, 09:02 PM   [Ignore Me] #1
arctik
Second Lieutenant
 
arctik's Avatar
 
Thumbs up Planetside customer support...


Sorry I have to rant here, but I can't hold it in any longer. I bought the game, brand new, sealed and everything. When I installed the game and tried to creat an account it said the key I entered was already in use. *wtf?* Sat there for a bit, double, triple checked to make sure I entered the key provided then decided to call the customer support number.

I tried to be as polite as possible on the phone as they told me it WASN'T their problem. I then explained that it was their problem as it is their game and I am their customer. I was told to buy a new copy of the game, yah right its no big deal to spend 50 extra dollars.
I really don't understand why they dont find it to be their problem, they even refused to give me a new key even when they verified someone else was using it.

Right now I'm just fed up with everything, SOE beeing the one to top it all off.
arctik is offline  
Reply With Quote
 
  PlanetSide Universe > General Forums > The Lounge

Bookmarks

Discord

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 09:24 PM.

Content © 2002-2013, PlanetSide-Universe.com, All rights reserved.
PlanetSide and the SOE logo are registered trademarks of Sony Online Entertainment Inc. © 2004 Sony Online Entertainment Inc. All rights reserved.
All other trademarks or tradenames are properties of their respective owners.
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.