Mitigating the high cost of store items - refunds
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I have been reading a few threads with people arguing about the high (or low) price of store items.
I think the point is not so much the price, but more the inability to undo a purchasing mistake, or to change your mind.
Many times I find myself buying a weapon, just to later find out it is not exactly what I was looking for, or it does not exactly match my play style.
But at that point there is nothing I can really do!
I would really love to be able to return an item to the store for a refund, which I can then spend on something else.
To avoid abusing the system, I am even willing to take some restrictions on this, for example limiting the refund as a percentage (i.e. get back 90% only), or limit the number of refunds for an amount of time (i.e. # of refunds a month depending on subscription plan, and length of membership, or a flat 3 refunds a month) etc.
But this one-lane buying scheme does not feel right to me. Some kind of a refund mechanism would just be fair.
I assume SOE may argue this would decrease their revenue, but I would argue to the contrary; currently I am buying fewer items just because I did one or two mistakes before, and I am being very careful.
A more forgiving system would encourage me to buy more frequently.
Fishy
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