I thought of suggesting he do that also. But I just as many horror stories of ppl taking their machines to local mom&pops pc or best buy or crapusa and getting back a hosed system. I've spoken with techs at many of these places and i am shocked ppl bring their computers to them.
But everyone has to start somewhere. I didn't know anything about upgrading when I started, a long long time ago. I defintely didn't have anything like forums to ask for help on thats for sure. So learning about maintaining and upgrading your PC is a very useful skill and really not very difficult.
RAM, as well as most pc parts are static sensitive. You can get one of those electrostatic wrist pads if you want. But really its not THAT sensitive. Unless you got shag carpetiting or don't use laundry dryer sheets you won't have any problems as long as you touch the metal on the interior of your pc case before you handle any pc parts. Many of my friends have killed cpu's, mobo's, video cards, etc all with either bad hookups or static. I seem to have somekind of incredible luck. I can litterally man handle mobos, to the point of stepping on them heh, and they still work fine.
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