Originally posted by Happy lil' Elf
My theory is if I put a $600 processor in my computer witha $200 mobo and I fry it, I'm out $800.
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That's when you RMA it.
I have never, EVER had a RMA request refused - even when the fault isn't clearly attributable. When I got a bad mobo (it actually had a nice crack in it, just below the AGP slot) from Newegg, not only did they send me a new one via one-day air, they also gave me $100 store credit.
Originally posted by TekDragon
Exactly. I give props to you "l33t PC builders" but no matter how "l33t" your asses are.. hardware CAN become corrupt and hardware CAN burn out.
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I sincerely doubt that if your video card dies 4 years down the line, they're going to be jumping to send you a new one. Hardware rarely just stops working (within the desired lifespan of it) if you treat it with care - if you're looking for tips on how to prolong hardware life, I can post some stuff that will help.
Originally posted by Kaikou
Alienware actually takes pride in making quality computers. They're built by gamers themselves, optimized by gamers.
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Don't assume that this exact set of statements doesn't apply to homebuilt comps as well.