Sorry I have to rant here, but I can't hold it in any longer. I bought the game, brand new, sealed and everything. When I installed the game and tried to creat an account it said the key I entered was already in use. *wtf?* Sat there for a bit, double, triple checked to make sure I entered the key provided then decided to call the customer support number.
I tried to be as polite as possible on the phone as they told me it WASN'T their problem. I then explained that it was their problem as it is their game and I am their customer. I was told to buy a new copy of the game, yah right its no big deal to spend 50 extra dollars.
I really don't understand why they dont find it to be their problem, they even refused to give me a new key even when they verified someone else was using it.
Right now I'm just fed up with everything, SOE beeing the one to top it all off.
2003-11-02, 09:02 PM
Planetside customer support...
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