Suspended Accound problem

[JackEarthrider]

Some please help, I introduced my brother to this game and helped him download a version get signed up.

We got it to work last night and had fun for a few hours, but now this afternoon its suddenly not letting him in cause it says hes "Suspended".

He said he was in the middle of a big battle and suddenly his computer lagged then crashed (his isn't as good as mine). Then when he tried to log back in it said his account was suspended/banned and to contact customer service.

Does anyone know how to fix this? anyone had this problem before? Or does anyone have a link to fix this?

Thanks any help would be very much appreciated.
Jack Earthrider