Thanks for the SC refund and quick response. Also some thoughts.

[Cee]

Like a dick I bought all the visual upgrades for the flash (Hubs, ariel and tyres) and then realised I can only equip one at a time. I sent a ticket yesterday and they replied today refunding me in full. Fwiw just unlock the lot! I want my bad boy flash!

The new player experience still needs work. I've been in since PCgamer wave and there's definite improvement but the first experince of the game should not equate to - land then die - given the option to spawn again right there and prob die again etc. The new player should spawn at the warpgate and be introduced to the various terminals, and only then, ushered into a squad and given the option of squad spawn. Currently the game promotes frustration in everything from its queue system (coming from a subscriber) through the unintuitive cert screens, the awful minimap, why can't games get it right? At least it's better than BF3 and the option to fix the rotation made me smile from ear to ear. It's just too densely populated with coloured boxes and symbols. When I first pressed alt and my mouse pointer appeared I got all excited, it'll be just like Tera, pressing alt will let me interact with the map as well as the chat, zoom, drag, mark. Nope, fixed zoom and no options. Huge miss for me, it hurts even more when added to the fact that it's impossible to look at your map and move at the same time, and STILL no autorun. Poo pie i tell you, poo pie.
Last night though. Before all the warping and chat lag and slightly pissed screen giant polygon auto reverse sort of crashes that fix themselves and happen at the best times and despite the voip sounding for leader and a few others like they are being dragged downstairs whilst talking (who knows, they might!) there were flashes of greatness. A feeling that I noticed at times in late beta where it all just fits into place, and it's pure awesome when it does.