PS1 Vet Bonus? - PlanetSide Universe
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Old 2012-11-23, 07:39 PM   [Ignore Me] #25
Mr DeCastellac
First Sergeant
 
Re: PS1 Vet Bonus?


Update, got an email from SOE's Customer Service Director.
Originally Posted by Sharon "Moonlite" Morris
Greetings!

Thanks for contacting PlanetSide 2 in-game support, I'm Head Operative Moonlite.

I'm sending this message to many of you at one time, so forgive me if the ticket you sent in has a second issue you need addressing, please respond back and let us know how we can further help you.

I'm sorry to hear about your missing veteran rewards; this issue is being worked on so that we can get them to you as soon as possible. These rewards will be sent directly to your Notification Window. Please take precautions when claiming these Boosts to make sure that they are redeemed on the character that you desire - if you claim them on the wrong character we will not be able to help you, so be careful! While our Development Team is working tirelessly to get this fix out as quickly as they can, due to the upcoming Thanksgiving holiday, this allocation of the veteran rewards may take a couple a days to be fully implemented and actualized on your account. Please bear with us.

We thank you for your continued patience while this fix is worked on and implemented, and while we get your vet reward back to you.


Thanks!
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