Server vs server is the next big thing. SOE pls learn from the failed Hossin event

[Qwan]

Lets see I logged into the mumble server about a hour after the event was suppose to start. I was told that the server crashed, burned and exploded into bits when everyone hit the server at one time. I was not upset, because I figured that the server would crash in the first place if to many people hit it at one time. So I was not suprised, the thing that did suprise me was the time getting it back up. Well I sat in the channel and listened for a while and the planners of this didnt blame the server or SOE they just decided to let SOE know next time of there plans that way they can be better prepared. Which to me makes sence, I mean though its called a test server it not really designed for the stress we were going to put on it Sunday. Hell its only half of a continent. But there going to reschedule the event and this time there going to give SOE a heads up. I do believe they want to make it for this up and coming Sunday the 18th, they said they will update the reddit link from the old event.

[Assist]

Hossin crashed when people flooded it? No ways!

[Maarvy]

Maybe if Soe read there own forums they would have seen this was happening weeks ago ...

As masterchief already said most people had accounts already set with there chars pre certed days in advance , so I'm calling shenanigans on that claim that tutorials were the cause of the problem .

[Climhazzard]

Originally Posted by Rolfski

There are obvious lessons here, the most important being that SOE desperately needs a dedicated instanced event server to facilitate player driven events.

Déjà vu. This sounds exactly like the demands for a test server in the months before there was a test server. "You desperately need it, SOE," turned out to be, "You desperately need to spend time on a project that we 'all' want, but will rarely ever use to any significant degree."

Originally Posted by Redshift

maybe they'll just disable that on the test server in the future, it's not of benefit to anyone anyway

Except, you know... for testing.

Originally Posted by Canaris

SOE can help by maybe disabling the tutorial section for a weekend to ease the servers burden.

Or people could just skip the tutorial. That seems like a much simpler solution to me.

Originally Posted by Mastachief

Also had the server not fallen over the event would still have failed due to lag and other network issues.

I suspect much of that was due to the virtualized instances of the tutorial at the time sucking up resources. That being the cause of the crash, I would expect performance to degrade significantly right up until the actual crash. It's not like everything would be perfect at 200 instances and then crash at 201 instances.

[Canaris]

Originally Posted by Climhazzard

Or people could just skip the tutorial. That seems like a much simpler solution to me.

except there isn't a straight op-out from the start, the server will still have to generate the small instance to hold the tutorial so you can quit out of it, still causing the problem.

[Redshift]

Originally Posted by Canaris

except there isn't a straight op-out from the start, the server will still have to generate the small instance to hold the tutorial so you can quit out of it, still causing the problem.

There's a tick box at character creation that says skip tutorial isn't there?

[Rolfski]

Originally Posted by Climhazzard

Déjà vu. This sounds exactly like the demands for a test server in the months before there was a test server. "You desperately need it, SOE," turned out to be, "You desperately need to spend time on a project that we 'all' want, but will rarely ever use to any significant degree."

I agree that a dedicated event server won't probably be used that much but it's still nice to have anyway and a great tool for SOE to promote the game.


Bottom line is, this won't be the last server vs server event. Many will follow and the viable the lessons from Hossin PTS should be put to good use.

At least it would be nice to have some open event booking system, where players can book their event on PTS beforehand so SOE server admins are warned upfront to temporarily free up some server bandwith.

[Qwan]

Originally Posted by Rolfski

I agree that a dedicated event server won't probably be used that much but it's still nice to have anyway and a great tool for SOE to promote the game.


Bottom line is, this won't be the last server vs server event. Many will follow and the viable the lessons from Hossin PTS should be put to good use.

At least it would be nice to have some open event booking system, where players can book their event on PTS beforehand so SOE server admins are warned upfront to temporarily free up some server bandwith.

I like this idea

[Mastachief]

I'd like to say that the support we had from luperza, the PSG guys (i forget the name right now but 2 guys where there) and another soe mod that was streaming, was great and very welcome.

It was Sunday afterall

[Redshift]

Originally Posted by Climhazzard

Or people could just skip the tutorial. That seems like a much simpler solution to me.

You think it's easy to get 1000 odd people all to skip a tutorial, without a bunch of them forgetting/not bothing?

Good luck with that

It's like when there's a motorway sign that says "accident, please use alternative route" and everyone just piles down it into a jam anyway