Problem with updating

[TresheR]

I just get a little message saying:

"Update could not be initialized. The update server might be busy. Please re-attempt by clicking on Initialize Update."

That 'Initialize Update' is nowhere to be found.

[Hamma]

Did you install over the original version you started downloading the first time?

Maybe delete/uninstall everything associated with PS and start over.

[TresheR]

I uninstalled everything I had already downloaded before. Then made a fresh install from the client I downloaded today.

[Hamma]

hrm strange. You may want to try searching the SOE Knowledge Base:

http://support.station.sony.com/

Possibility:
http://help.station.sony.com/cgi-bin...i=&p_topview=1

[TresheR]

I tried some of the possible solutions given there.

Removing my router is not an option, neither is removing the firewall on that router.

I guess that means no Planetside for me, unless I can download and install the updates manually. I really don't see why sony makes people go through all this registering and so on. With Eve-online, I can either download the patches automatically, or do it manually if there are problems.

[Ghryphen]

Someone posted this on the official forums:

I am having a problem where after running the launchpad the error "Update failed to initalize" occurs. I've attemted to restart the PC, hardboot my modem ect.

*snip*

Thanks for your time. I have solved my own problem.

For some odd reason, proxies were enabled on my internet explorer (I use firefox) and that conflicted with the method PSLaunchpad gets its updates.

Glad to hear your issue is resolved!

The LaunchPad is really just an Internet Explorer window with a nifty skin on it. If you have a proxy setting set improperly in Internet Explorer, it will make the LaunchPad behave improperly, as you have already determined.

[TresheR]

Just checked, proxies were enabled in IE and I use Firefox.

So that could be it, installing again now. Luckily I didn't delete the 1.8gig download.

[Hamma]

Teh Gryphon to the rescue again

Let us know how it works for ya

[TresheR]

It certainly worked. Downloading updates right now. Too bad it takes another 25 minutes, I can't wait.

Let's hope I had my share of trouble, and no other issues occur.

[Hamma]

Glad we finally got it going I will remember that IE issue