Missing Ground Textures

[Strygun]

The Planetside Q&A team is trying to track down a bug which prevents ground textures from being displayed for certain people. They are asking anyone who encounters this bug to do the following:

We are currently looking into an issue where ground textures do not appear after loading into a zone. If this has happened to you, please answer the following questions, attach your engine3d_options.ini and engine3d.txt files and send them to [email protected].

1. Does this happen:
- when zoning from a continent to another continent?
- when zoning from a cavern to a continent?
- when zoning from a continent to a cavern?
2. Is the entire map missing, or only parts?
3. Does the overhead map appear normal?

Thanks for your assistance,
Eric Sison
PlanetSide Quality Assurance