TECH: Generic App Error - Page 2

Ailos · 2013-01-26, 07:30 PM

Originally Posted by monsterluke

yeah i can't get in the game, how do i do it form the outside, plz reply

To find and edit your userioptions.ini, follow these steps. The game has to be installed using SOE's own standalone client for this, as Steam hides this file somewhere inaccessible to common folk.

With neither the game nor the download client running, open your useroptions file typically located in C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2.
Make a backup of the file already there by creating at copy in the same folder.
Open the file and at the top, you'll see a list of settings, two of which read "FullscreenWidth" and "FullscreenHeight". Change these two to match your desktop resolution.
Save the file, close notepad and try and start the client again.

monsterluke · 2013-01-28, 01:15 PM

yeah how do u do it outside the game, i tried doing it from the inside of another laptop and its not working on my PC

Ailos · 2013-01-28, 03:55 PM

You edit your user options.ini file using the steps above.

monsterluke · 2013-01-29, 12:50 PM

PLZ REPLY!

Ailos · 2013-01-30, 12:31 PM

Originally Posted by Ailos

To find and edit your userioptions.ini, follow these steps. The game has to be installed using SOE's own standalone client for this, as Steam hides this file somewhere inaccessible to common folk.

With neither the game nor the download client running, open your useroptions file typically located in C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2.
Make a backup of the file already there by creating at copy in the same folder.
Open the file and at the top, you'll see a list of settings, two of which read "FullscreenWidth" and "FullscreenHeight". Change these two to match your desktop resolution.
Save the file, close notepad and try and start the client again.

Originally Posted by monsterluke

PLZ REPLY!

Follow the steps above. If you can't/aren't comfortable with following the steps above, you may simply try re-installing the game (be sure to actually uninstall from within the control panel and do not simply delete files). If you don't know how to do that... well, ask your dad to do it for you.