News: ProSieben Responds to Community Concerns - Page 6

Nephilimuk · 2012-02-25, 01:07 PM

Based directly on player feedback, we are in discussions with ProSieben regarding ways to keep our player communities together.

That just says they are trying to work it out - not they have worked it out. I am not trying to be a dick here I just want point out that whilst this is a fantastic statement it delivers nothing.

**RadarX** · 2012-02-25, 03:35 PM

Originally Posted by Goku

I think its rather obvious to even people not within those positions figuring out possible back lashes against such a huge policy shift would know this whole firestorm would be created. Splitting up whole communities that have been together since EQ, isn't something you can sweep under the rug.

Nothing was swept under the rug. This was of course a negative in this however the potential it could bring our existing and future customers and products I think is severely misunderstood. This is going to provide a level of support for the EU that we have never been able to do. This company will also do television (actual television) marketing that we just don't have the resources to do getting this in front of millions of viewers.

Either way, as stated, they are currently looking at options that will satisfy our existing customers. It's just going to take some time.

Mirror · 2012-02-25, 03:47 PM

Originally Posted by RadarX

Nothing was swept under the rug. This was of course a negative in this however the potential it could bring our existing and future customers and products I think is severely misunderstood. This is going to provide a level of support for the EU that we have never been able to do. This company will also do television (actual television) marketing that we just don't have the resources to do getting this in front of millions of viewers.

Either way, as stated, they are currently looking at options that will satisfy our existing customers. It's just going to take some time.

So let them do their thing which is advertise because it clear with everything thats been found on the internet that this company only cares about making money and doesnt care about their customers or their games.

Vancha · 2012-02-25, 04:40 PM

Originally Posted by RadarX

Nothing was swept under the rug. This was of course a negative in this however the potential it could bring our existing and future customers and products I think is severely misunderstood. This is going to provide a level of support for the EU that we have never been able to do. This company will also do television (actual television) marketing that we just don't have the resources to do getting this in front of millions of viewers.

Either way, as stated, they are currently looking at options that will satisfy our existing customers. It's just going to take some time.

Support and marketing is all well and good, and will be much appreciated if PSS1 manages to provide that better than they've done for their other games, but the thing that isn't being explained is why that necessitates regional segregation.

It's not a coincidence that the most consistently successful MMO is the MMO with a single server where every player who plays it can play together (EVE). Existing customers being able to play with their communities is of course great (even if such a thing should never have been in question), and for us, personally, that's what matters the most...but for the game itself, letting new customers play together is even more important. Why is regional segregation a requirement for PSS1 to provide superior support and marketing, or profit from EU cash shop purchases and EU subscriptions?

Trolltaxi · 2012-02-25, 05:31 PM

PS (the original) badly lacked media coverage - now it seems PS2 gets what it deserves.

Region lock will be of no importance for the hundreds of thousands (or at least tens of thousands) of new players. They will be served with low ping and an EU company doing the support.

But no one has ever confirmed yet that pro7 will not sell power. Damn, they did it in the past, what holds them back now?

**RadarX** · 2012-02-25, 05:31 PM

Originally Posted by Mirror

So let them do their thing which is advertise because it clear with everything thats been found on the internet that this company only cares about making money and doesn't care about their customers or their games.

To be fair I think most of what you are referring to is Alaplaya which until 2011 was not owned by Prosieben. You can also see significant efforts by Alaplaya to ensure players much of the concerns they have are surrounding old business practices or different types of deals entirely.

Prosieben is our publisher and support partner. SOE is making the games.

Vancha · 2012-02-25, 05:35 PM

Originally Posted by Trolltaxi

Region lock will be of no importance for the hundreds of thousands (or at least tens of thousands) of new players. They will be served with low ping and an EU company doing the support.

Wrong. I know communities that play or pass on games depending on whether they can play them together. I've also seen plenty of people already saying they won't play this based on the region lock.

basti · 2012-02-25, 05:39 PM

Originally Posted by RadarX

To be fair I think most of what you are referring to is Alaplaya which until 2011 was not owned by Prosieben. You can also see significant efforts by Alaplaya to ensure players much of the concerns they have are surrounding old business practices or different types of deals entirely.

Prosieben is our publisher and support partner. SOE is making the games.

Radar, what you say is true and stuff, but it doesnt change history.
Alaplaya screwed it up in the past, big time. We all fear they screw up again. On top of that, expirience with other deals similar to this one (NCsoft West and others) made us worrying.
Stuff simply went bad loads of times, we dont want it to go bad for PS2. Thats why you guys should avoid a dedicated account system for Europe. This way it would be pretty clear that Pro7 doesnt have much access to the games code/shop. Yes, i know, they dont have access to the code anyway, but there are a few thousand people that dont know that/dont believe that.

We are just afraid. Planetside was a brilliant game, everyone here agrees. Planetside 2 could bring this all back, and make it even bigger and better. We are just afraid that Pro7 could screw it up. And this fear wont go away till we are actually playing after release.

General M · 2012-02-25, 05:44 PM

Originally Posted by RadarX

To be fair I think most of what you are referring to is Alaplaya which until 2011 was not owned by Prosieben. You can also see significant efforts by Alaplaya to ensure players much of the concerns they have are surrounding old business practices or different types of deals entirely.

Prosieben is our publisher and support partner. SOE is making the games.

Please just tell us the EU are going to get a beta. IMO this would show a massive commitment to the EU players who are currently feeling a bit like second-rate customers

EU beta, yes or no?

Aurmanite · 2012-02-25, 06:06 PM

Originally Posted by RadarX

Nothing was swept under the rug. This was of course a negative in this however the potential it could bring our existing and future customers and products I think is severely misunderstood. This is going to provide a level of support for the EU that we have never been able to do. This company will also do television (actual television) marketing that we just don't have the resources to do getting this in front of millions of viewers.

Either way, as stated, they are currently looking at options that will satisfy our existing customers. It's just going to take some time.

Man, you have a hard job.

I hope you are paid well.

basti · 2012-02-25, 06:11 PM

Originally Posted by General M

Please just tell us the EU are going to get a beta. IMO this would show a massive commitment to the EU players who are currently feeling a bit like second-rate customers

EU beta, yes or no?

I would guess no, because we are part of the US beta. Read that somewhere, dont ask me for a source, cant find it atm

General M · 2012-02-25, 06:12 PM

Originally Posted by basti

I would guess no, because we are part of the US beta. Read that somewhere, dont ask me for a source, cant find it atm

I'm not necessarily talking about an EU only beta as such, just a way for EU players to participate in beta.

Mirror · 2012-02-25, 06:16 PM

Originally Posted by RadarX

To be fair I think most of what you are referring to is Alaplaya which until 2011 was not owned by Prosieben. You can also see significant efforts by Alaplaya to ensure players much of the concerns they have are surrounding old business practices or different types of deals entirely.

Prosieben is our publisher and support partner. SOE is making the games.

Thats all well and good but I don't think any of the Euro SOE subscribers want to give this company their personal details because of their previous business practices. Put yourself in our shoes, would you be comfortable giving these people your personal details after reading what has come out?

I doubt I'll get a reply to this and I don't blame you for not replying this time but seriously think about it.

Mirror · 2012-02-25, 06:19 PM

Originally Posted by General M

I'm not necessarily talking about an EU only beta as such, just a way for EU players to participate in beta.

http://forums.station.sony.com/ps/po...id=88000028458

4th post down.

Probably the highlight of a very very bad few days for us Euros.

**RadarX** · 2012-02-25, 06:20 PM

Originally Posted by Mirror

Thats all well and good but I don't think any of the Euro SOE subscribers want to give this company their personal details because of their previous business practices. Put yourself in our shoes, would you be comfortable giving these people your personal details after reading what has come out?

I doubt I'll get a reply to this and I don't blame you for not replying this time but seriously think about it.

Which practice in particular concerned you most?