Big Concern: Hackers

[RadarX]

Realistically there are folks who feel the need to cheat in every game. Fortunately we have more than a decade of experience dealing with it and systems (including experienced Customer Service reps) will go in place to mitigate it.

In short, it's been thought about considerably.

[Shogun]

Originally Posted by RadarX

Realistically there are folks who feel the need to cheat in every game. Fortunately we have more than a decade of experience dealing with it and systems (including experienced Customer Service reps) will go in place to mitigate it.

In short, it's been thought about considerably.

thanks for dropping by and easing our minds

we know, that soe and sony as a whole propably now have more experience than anybody else in dealing with hackers and cheaters. but the concerns will pop up again and again.
but it´s always good to hear that there are a lot of people working on the issue all the time. just keep reminding us that you are always aware of the problem and that you just cannot talk alot about it, because everything communicated will end up in the wrong hands and will help the hackers to find workarounds.

[Thoreaux]

Originally Posted by RadarX

Realistically there are folks who feel the need to cheat in every game. Fortunately we have more than a decade of experience dealing with it and systems (including experienced Customer Service reps) will go in place to mitigate it.

In short, it's been thought about considerably.

I keep hearing the party line on this, and as much as I want to believe you guys, lots of other companies/developers have made this claim. Not that I don't think you can succeed, but PS1 left me somewhat bitter about SOE's ability to deal with hackers.

So... I guess I'm reserving judgment until beta. I'm just hoping that nobody has to break out their white hats. You can expect, however, that with the concern about this, some people will be testing your anti-cheat systems, even in beta.

DISCLAIMERS: I have no idea what the term "white hat" even means. What's a hat, anyways? No that's not mine. It was an allegory. I was under a lot of stress at the time. Jesus has forgiven me. I've signed up for counseling. She told me she was 18!

ALSO: Seriously. I do not advocate any form of hacking by anyone, for any purpose.

[cryosin]

Originally Posted by RadarX

Realistically there are folks who feel the need to cheat in every game. Fortunately we have more than a decade of experience dealing with it and systems (including experienced Customer Service reps) will go in place to mitigate it.

In short, it's been thought about considerably.

Thanks for taking the time to post.

It's good to have more assurances that you take this seriously. I would ask what other tools you guys are using, but id rather deny the hackers the knowledge and watch them get banned =D.