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Old 2012-11-17, 02:22 AM   [Ignore Me] #1
Toonlad
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Error 1001 uninstalling ps2


lol

After all the trials and tribulations of the beta play test, i want to submit one more bug report.. cant uninstall the normal way. hahahaha.

I bet this would really annoy the hell out of those haters who wanted to quit lmao.

Its been Emotional, Good luck to you all on the 20th Nov 2012.

----- Note to Devs, Cant be doing with a named server like miller, thats the name of the Bastard who made me redundant 2 weeks ago.-----
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Old 2012-11-17, 02:33 AM   [Ignore Me] #2
Mechzz
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Re: Error 1001 uninstalling ps2


Hmm. Got the same error. Best way round this?
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Old 2012-11-17, 02:54 AM   [Ignore Me] #3
Rago
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Re: Error 1001 uninstalling ps2


How about

psfolder -> Shift+del ?

Registry mechanic or similar programm ?
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Click here to go to the next VIP post in this thread.   Old 2012-11-17, 03:00 AM   [Ignore Me] #4
RadarX
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Re: Error 1001 uninstalling ps2


I'm trying to get some clarification on this right now. It's definitely not just you. We'll let you guys know.
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Old 2012-11-17, 03:02 AM   [Ignore Me] #5
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Re: Error 1001 uninstalling ps2


Originally Posted by RadarX View Post
I'm trying to get some clarification on this right now. It's definitely not just you. We'll let you guys know.
Thanks Radar!

And thanks for all the good work during the beta. Loved the patch notes!
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Old 2012-11-17, 03:36 AM   [Ignore Me] #6
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Re: Error 1001 uninstalling ps2


Yeah, got the same error as well...
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Old 2012-11-17, 04:29 AM   [Ignore Me] #7
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Re: Error 1001 uninstalling ps2


After the uninstaller failed I tried to remove the program manually by removing it from the system registry and then deleting its files.
I could not find any planetside entries in "HKEY_CURRENT_USER\Software\" or "HKEY_LOCAL_MACHINE\SOFTWARE\". A search of the registry came up with 3 keys, however none of them appeared to be related to the actual install. (one referenced a video I had recorded, another referenced the installer file I downloaded, and the third referenced the actual planetside executable however the last few times I've had to manually uninstall a program, the relevant keys weren't in "HKEY_CLASSES+ROOT\Local Settings\Software\Microsoft\Shell\MuiCache". In the end, I didn't delete any files or modify any registry keys.

Note: I am not a registry expert. I have very little experience in using it because I generally just use an uninstaller to remove a program. If anyone with more experience can confirm my results, it would be helpful.
Note: system is a windows 7x64 with service pack 1 installed.

Last edited by Celebrinborn; 2012-11-17 at 04:31 AM.
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Old 2012-11-17, 05:06 AM   [Ignore Me] #8
Lazaruz
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Re: Error 1001 uninstalling ps2


When official forums turn into a giant clock, you gotta be happy that PSU keeps rollin' on.

Waiting for more info on the uninstall... but nobody is going to yell at you guys, if you stumble upon a way to just patch the beta client at launch
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Click here to go to the next VIP post in this thread.   Old 2012-11-17, 05:40 AM   [Ignore Me] #9
RadarX
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Re: Error 1001 uninstalling ps2


Here are manual removal instructions. We'll have something to remove any registry entries for launch.

http://help.station.sony.com/app/ans...ail/a_id/36735
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Old 2012-11-17, 05:42 AM   [Ignore Me] #10
Dagron
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Re: Error 1001 uninstalling ps2


Does that mean we can just wait for launch to uninstall it instead, if we don't want the hassle and don't mind waiting?
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Old 2012-11-17, 05:42 AM   [Ignore Me] #11
Spoof
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Re: Error 1001 uninstalling ps2


Would appreciate an official response on how to remove the beta cleanly, ready for launch.

Can't use the launchpad because it aborts at a network error. You can't use the uninstaller because of error 1001.

EDIT: instructions appeared while typing this. Thanks Radar

EDIT2: I take that back... those instructions do not fix anything when you can't uninstall due to error 1001

Last edited by Spoof; 2012-11-17 at 05:46 AM.
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Old 2012-11-17, 06:19 AM   [Ignore Me] #12
Mechzz
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Re: Error 1001 uninstalling ps2


Gotta laugh. I know the help is well-meant, but when people are posting "I get Error 1001 when I try to uninstall PS2" and the first line of the help document says "to fix this problem first click on uninstall/change" then how can we take it seriously?

Or am I missing something?

Better to wait until we can do a clean uninstall?
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Old 2012-11-17, 06:25 AM   [Ignore Me] #13
Sunrock
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Re: Error 1001 uninstalling ps2


Originally Posted by RadarX View Post
Here are manual removal instructions. We'll have something to remove any registry entries for launch.

http://help.station.sony.com/app/ans...ail/a_id/36735
That did not help at all.
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Old 2012-11-17, 06:26 AM   [Ignore Me] #14
WarRath
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Re: Error 1001 uninstalling ps2


Same problem here. Cant uninstall the game getting the 1001 error message.
Please provide a fix to this issue.
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Old 2012-11-17, 06:38 AM   [Ignore Me] #15
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Re: Error 1001 uninstalling ps2


Originally Posted by Mechzz View Post
Gotta laugh. I know the help is well-meant, but when people are posting "I get Error 1001 when I try to uninstall PS2" and the first line of the help document says "to fix this problem first click on uninstall/change" then how can we take it seriously?

Or am I missing something?

Better to wait until we can do a clean uninstall?
Yeah, I know they mean well, but unfortunately you get the sense that someone did all this running on very little sleep without thinking so they could get home as quickly as possible and sleep.

Looks like it's either going to be a matter of waiting until launch to uninstall or going through and manually deleting files and registry entries.
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