SoE locking threads on main forums about their "beta" Secret. You are still in beta!

[RadarX]

Originally Posted by Captain1nsaneo

I haven't heard anything about this and it seems that the original thread has been deleted. I'd like to know more about what happened but now all I have to go off of is your post and the tinfoil comments. I'd like to also use RadarX's comment for information but:

Doesn't exactly give me much to work with as that's the justification I've seen most often for closing any thread. There's no malevolence behind it, just that it gives me nothing to work with to figure out what happened and if I should ignore it as all the tinfoil hat posts tell me I should.

In fact, closing the thread was probably a poor way of dealing with it simply because closing it draws more attention. If you want something killed don't dam it up because human nature will be drawn to it. It's like a large button with "Don't Push" written above in red. Instead point out logical problems with it such as (and I'm guessing the problem was that people thought that there were two version of the game out the release and the beta) pointing to server costs, data flow, and asking people to check on their own and report back if people who had done the 'fix' and those who had not were able to play together. The community would have discovered that it was bollocks and then derided the subject into oblivion. Instead, you get this.

There's also something to be said for as to why someone would think this but that would make this post longer than it already is.

I'm going to both agree and disagree with your statement. I've been doing this job for awhile and I've not only made mistakes but watched other people make them. I can tell you with no arrogance or elitism just hard facts about what works.

I agree with you that you don't dam up a problem. You are open about it which is why I'm posting here. I disagree however not closing the thread is the solution.

If I don't close that one, there are a dozen more I shouldn't close. Then I have people complaining they can't find things on the forums and all everyone is doing is complaining. Then the development team misses some great feedback because these threads are pushing more pertinent threads down.

As for specifics, I can concede there are situations we can provide more. As I'm helping our moderation team parse through tens of thousands of posts a day, I can get moving too quickly.

A thread should always do one of two things: Raise a specific gameplay concern we can address (effectively calling us liars and stating we are still in Beta doesn't qualify) or build up the community in some way. That thread accomplished neither.