TECH: Generic App Error

GTMagFrost · 2012-06-27, 04:59 PM

Good afternoon,
Looking to jump back in on the 30 days free for Planetside day sunday, i went to patch my client that was used last summer. Patched, awesome...

Click play...

black screen...loading, YAY!...

DING!

"Generic Planetside application error

PlanetSide will now exit"

WTF!?!?!
UHBOUYVFGUHBT&(*^(^%RFVBJI*&^%R

Reinstalled and re-patched, got nothing.

I have sent in a ticket to support, but I dont know what the support for the game is at the moment, so I am not depending on them. So, I ask ye, the masses, please help.

All my system requirements are more than met, I ran it on this same system last summer, and all my drivers are up to date. (ATI Radeon 5770HD)

Goku · 2012-06-27, 05:20 PM

Make sure the game is running as a administrator.

GTMagFrost · 2012-06-27, 05:23 PM

Originally Posted by Goku

Make sure the game is running as a administrator.

Still nothing. Same error.

Goku · 2012-06-27, 05:35 PM

Theres a new launcher. Maybe thats the issue.

Here at the bottom of the page.

http://www.soe.com/getthegame/

GTMagFrost · 2012-06-27, 05:39 PM

Originally Posted by Goku

Theres a new launcher. Maybe thats the issue.

This is the launcher, correct? I attached a picture.

Goku · 2012-06-27, 05:46 PM

Yes it is. I'm not quite sure what the issue is now TBH.

GTMagFrost · 2012-06-27, 05:55 PM

Well, SOE Support actually responded, lets see what they can work out now that they have my dxdiag and msinfo. If I find a solution, i will put it here, because I'm sure others will encounter this issue this weekend trying to get back in the fight.

Goku · 2012-06-27, 06:12 PM

Yes please do.

Wolfboy · 2012-06-27, 09:37 PM

Hey, I had this issue and I lowered my resolution and it launched no problem. Might be worth it to try the same.

GTMagFrost · 2012-06-27, 11:21 PM

Originally Posted by Wolfboy

Hey, I had this issue and I lowered my resolution and it launched no problem. Might be worth it to try the same.

Well son of a bitch...it worked...

go figure.

But definitely had to run it in admin mode.

Goku · 2012-06-28, 07:25 AM

Lol. Good I will remember that one.

monsterluke · 2013-01-20, 01:31 PM

how do u lower the resolution, i've been having the same problem out of a blue moon, please help, just so u know i use the other planetside 2 server because i'm in the UK

monsterluke · 2013-01-21, 12:59 PM

Originally Posted by Goku

Lol. Good I will remember that one.

how do u lower the resolution, i've been having the same problem out of a blue moon, please help, just so u know i use the other planetside 2 server because i'm in the UK

Ailos · 2013-01-21, 01:35 PM

This thread applies to PlanetSide 1.

To lower the resolution in PS2:

Once the game has started (you clicked play from the launcher), before you select your character click on "settings" in the lower right corner. Then hit 'Graphics' and it should let you pick from any list of resolutions.

If you've messed up and the game won't start because the resolution set is outside your monitor, you can manually set the resolution inside useroptions.ini file.

monsterluke · 2013-01-26, 12:59 PM

Originally Posted by Ailos

This thread applies to PlanetSide 1.

To lower the resolution in PS2:

Once the game has started (you clicked play from the launcher), before you select your character click on "settings" in the lower right corner. Then hit 'Graphics' and it should let you pick from any list of resolutions.

If you've messed up and the game won't start because the resolution set is outside your monitor, you can manually set the resolution inside useroptions.ini file.

yeah i can't get in the game, how do i do it form the outside, plz reply