Cant login? - Page 2

Ghryphen · 2003-09-10, 03:54 PM

They usually don't take down the planetside.com site to upgrade the servers. I imagine the later.

Though, maybe they are giving us XML

CraZy · 2003-09-10, 04:16 PM

still getting you arent subscribed...is PS support care about troubles?

Jagd · 2003-09-10, 04:56 PM

I can't get on today either and my account is definitely paid current. I think these Sony bastards should add a day on to our subscriptions every time they f*ck the servers up and keep us from getting what we pay for. Smacktards!

CraZy · 2003-09-11, 06:05 AM

yeah.
i just checked my credit card and its OKAY i bought me a nice dinner (

)
so whats up with PS? gimme my game back!

dymetrie · 2003-09-11, 06:41 AM

Rather than calling up, try doing the online support thing from the planetside homepage http://planetside.station.sony.com it takes a short while to be connected to an advisor, but you can chat to them for a while (although they pretty much know about as much as you!)

worth a try, they're friendly enough..

Dym

CraZy · 2003-09-11, 07:37 AM

cant call....
from israel to US this will cost a whole month of PS subscription

Rightwing · 2003-09-11, 08:24 AM

Israel? I wasn't aware they had a server way out there..

dymetrie · 2003-09-11, 08:35 AM

not calling,

if you look on the support section of the official website, there is an option to talk directly (like instant messenger) to a Customer Service rep...
This works like instant messenger when you use it, and just utilises either your broadband, or dialup connection, so doesn't cost any more than you pay for your internet connection...

good luck

Dym

CraZy · 2003-09-12, 02:28 AM

ok did that they said: we will try to resolve it today now its like 00:00 PST and my mailbox is empty