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Old 2006-02-07, 03:45 AM   [Ignore Me] #1
OrionX
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please help


I cannot join ....

After username and password validation i recive a boxmessage:

"Update could not be initialized. The update server may be busy.Please re-attempt by clicking on Initialize Update."

The <updating> button is inactive and the <update log> button return folow boxmessage:

"File scan in progress ... Could not establish a valid connection"

PLEASE HELP ME!

OrionX
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Old 2006-02-07, 03:54 AM   [Ignore Me] #2
OrionX
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my logfile


[10:28:46] Log Session Open
[10:28:46] Patcher: --------------------------------------------
[10:28:46] Patcher: PlanetSide DLL version 1.5.17
[10:28:46] Patcher: --------------------------------------------
[10:28:46] Patcher: Checking Old Handles...
[10:28:46] Patcher: Creating Thread...
[10:28:46] Patcher: Done with Thread Creation Routine...
[10:28:46] Patcher: Thread Start
[10:28:46] Patcher: Memory Download Internet Type 0 Begin...
[10:28:46] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:46] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:46] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:46] Patcher: Memory Download of XML Operation Complete.
[10:28:46] Patcher: Memory Download Internet Type 0 Unsuccessful.
[10:28:46] Patcher: Memory Download Internet Type 1 Begin...
[10:28:46] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:46] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:47] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:47] Patcher: Memory Download of XML Operation Complete.
[10:28:47] Patcher: Memory Download Internet Type 1 Unsuccessful.
[10:28:47] Patcher: Memory Download Internet Type 2 Begin...
[10:28:47] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:47] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:47] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:47] Patcher: Memory Download of XML Operation Complete.
[10:28:47] Patcher: Memory Download Internet Type 2 Unsuccessful.
[10:28:47] Patcher: Memory Download Internet Type 3 Begin...
[10:28:47] Patcher: Proxy Authentication Required, but not yet supported! (28,22)
[10:28:47] Patcher: curl_easy_perform failed (28,22): The requested URL returned error: 407
[10:28:47] Patcher: DownloadToMemory failed (28) on url=http://patch.planetside.com:7080/patch/planetside/main/planetside-update.xml.gz
[10:28:47] Patcher: Memory Download of XML Operation Complete.
[10:28:47] Patcher: Memory Download Internet Type 3 Unsuccessful.
[10:28:47] Patcher: Memory Download Operation Failed.
[10:28:47] Patcher: Thread Finish
[10:28:59] Log Session Closed
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Old 2006-02-07, 08:05 AM   [Ignore Me] #3
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Looks like you may be operating through some kind of internet proxy? Do you have a firewall installed or something?
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Old 2006-02-07, 08:08 AM   [Ignore Me] #4
OrionX
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yes .. i have a proxy and a firewal too ... what can i do?
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Old 2006-02-07, 08:22 AM   [Ignore Me] #5
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You need to bypass those in order to download the patch. Either by allowing the ports or allowing the proxy to go to the patch server.. Since I dont know what you are running I cant be more specific but you can check this link:

http://help.station.sony.com/cgi-bin...i=&p_topview=1
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Old 2006-02-07, 08:29 AM   [Ignore Me] #6
OrionX
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help


ur link return me this :

"If you are reading this page, you have successfully tested the connection to the station.sony.com patch servers."

and the explanation is folow:

"If you can successfully connect this way, then there are probably no problems on the network between your machine and the servers. You need to focus your troubleshooting on your machine, or your connection to your ISP."

next step?
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Old 2006-02-07, 08:34 AM   [Ignore Me] #7
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I am unsure - there seems to be some kind of proxy blocking downloads that requires authentication or something.. are you running a proxy or is your ISP? You may need to contact them
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Old 2006-02-07, 08:56 AM   [Ignore Me] #8
OrionX
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:(


I using a proxy i think ... for internet i use a software called gwnet ... i think it is a proxy .. what can i do now?
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Old 2006-02-07, 09:33 AM   [Ignore Me] #9
OrionX
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problem solved


Finaly i found ...

bypass proxy for following address ....

i copied the link there and it works

Thanks for support

THAT'S WHAT ADMINS SHOULD DO ... help a noob ! lool

see you in game!

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Old 2006-02-07, 09:37 AM   [Ignore Me] #10
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Excellent - glad you got things worked out. Now enjoy and see ya in-game!
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Old 2006-02-07, 09:57 AM   [Ignore Me] #11
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