I was in a test last month, but not now? - PlanetSide Universe
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Old 2012-09-05, 10:22 PM   [Ignore Me] #1
Cik
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I was in a test last month, but not now?


No Biggie...just curious. I was invited and participated into testing last month, thought it was open beta now, can log-in, but cant get past character creation.

So it isn't open to those that were previously invited?
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Old 2012-09-05, 10:28 PM   [Ignore Me] #2
Shinjorai
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Re: I was in a test last month, but not now?


May be a bug, if you were in the tech test you should still have access. Contact SOE and tell them whats going on, im sure theyll fix it. But unless youve been banned for some reason you should still have access. If you were banned they would inform you by email im assuming. Or you wouldnt even be able to log in.
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Old 2012-09-05, 11:10 PM   [Ignore Me] #3
Cik
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Re: I was in a test last month, but not now?


Thanks. No ban. Just havent been on in a while.
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Old 2012-09-06, 03:29 AM   [Ignore Me] #4
khord
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Re: I was in a test last month, but not now?


Dumb question but are you sure there isnt a 'server is currently full' msg when you try to get in game?
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Old 2012-09-06, 09:38 AM   [Ignore Me] #5
Hamma
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Re: I was in a test last month, but not now?


Yea had to have been something else going on - if you got in a month ago you still have access now unless you were banned or removed for some reason (violations of NDA etc)
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Old 2012-09-06, 10:51 AM   [Ignore Me] #6
Cik
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Re: I was in a test last month, but not now?


Originally Posted by khord View Post
Dumb question but are you sure there isnt a 'server is currently full' msg when you try to get in game?
Nah...no server full, no ban, no nda violations. Just trying to figure out how to contact SOE.
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Old 2012-09-06, 04:44 PM   [Ignore Me] #7
Majik
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Re: I was in a test last month, but not now?


Originally Posted by Cik View Post
Nah...no server full, no ban, no nda violations. Just trying to figure out how to contact SOE.
[email protected]
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Old 2012-09-10, 03:57 PM   [Ignore Me] #8
Shinjorai
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Re: I was in a test last month, but not now?


Originally Posted by Cik View Post
Nah...no server full, no ban, no nda violations. Just trying to figure out how to contact SOE.
Try this.

http://www.soe.com/services/help/customer.vm

or this

http://help.station.sony.com/app/ans...cWc0bDdXNWw%3D

Last edited by Shinjorai; 2012-09-10 at 03:58 PM.
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