I cant get in after installing patch. Game Error G37 - PlanetSide Universe
PSU Social Facebook Twitter Twitter YouTube Steam TwitchTV
PlanetSide Universe
PSU: We solicate underage internet whoring...So bite us!
Home Forum Chat Wiki Social AGN PS2 Stats
Notices
Go Back   PlanetSide Universe > PlanetSide Discussions > PlanetSide 2 Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old 2012-11-14, 05:29 PM   [Ignore Me] #1
robonpc
Private
 
I cant get in after installing patch. Game Error G37


The servers shut down right today about 20 minutes ago. and now i downloaded just a little bit more of a patch something like 200 or 20 mb in The LaunchPad. And now i cant get into the game when i press the Green Play Button, I get redirected to my web browser on SOE's website that states.

Game Error G37
Malfunction:
gameError.defaultMessage

What could this be?
I Paid the 39.99 alpha squad.

UPDATED:

Those of you finding this thread from Google right now:


http://help.station.sony.com/app/ans...d/33981/kw/G37

G37 Error
G37 errors are almost always caused by the game servers being down or unavailable at that time. In these cases you may see a G11 or G12 error as well. If you continue to receive the error, please check the forums for server news and try again later.

A less common cause is a missing file in the game client. Go to the LaunchPad Settings menu (wrench icon) and click Validate Game Assets. The client will restore any missing or corrupted files. When the check is finished, launch the game again. If the problem persists, please contact Technical Suppor

Last edited by Hamma; 2012-11-20 at 04:18 PM.
robonpc is offline  
Reply With Quote
Old 2012-11-14, 05:31 PM   [Ignore Me] #2
VaderDSL
Private
 
Re: I cant get in after installing patch. Game Error G37


The servers are currently down applying a patch I believe.

If you press the spanner icon on the launcher, then look sa server list, you can see the status.
VaderDSL is offline  
Reply With Quote
Old 2012-11-14, 05:32 PM   [Ignore Me] #3
robonpc
Private
 
Re: I cant get in after installing patch. Game Error G37


Ive just been dying to get into play. Before that was the patch that was 2gbs so it had me waiting then when i got in a was pumped with killstreaks and learning some new stuff and then the server shut down and now i get this error.
robonpc is offline  
Reply With Quote
Old 2012-11-14, 05:34 PM   [Ignore Me] #4
robonpc
Private
 
Re: I cant get in after installing patch. Game Error G37


ohh ok. Thanks, so when they go back up i probably wont get that message. Makes sense. Thanks lol.
robonpc is offline  
Reply With Quote
Old 2012-11-20, 04:16 PM   [Ignore Me] #5
Hamma
PSU Admin
 
Hamma's Avatar
 
Re: I cant get in after installing patch. Game Error G37


Those of you finding this thread from Google right now:


http://help.station.sony.com/app/ans...d/33981/kw/G37

G37 Error
G37 errors are almost always caused by the game servers being down or unavailable at that time. In these cases you may see a G11 or G12 error as well. If you continue to receive the error, please check the forums for server news and try again later.

A less common cause is a missing file in the game client. Go to the LaunchPad Settings menu (wrench icon) and click Validate Game Assets. The client will restore any missing or corrupted files. When the check is finished, launch the game again. If the problem persists, please contact Technical Suppor
__________________

PlanetSide Universe - Administrator / Site Owner - Contact @ PSU
Hamma Time - Evil Ranting Admin - DragonWolves - Commanding Officer
Hamma is offline  
Reply With Quote
Old 2012-11-20, 04:35 PM   [Ignore Me] #6
VaderShake
First Lieutenant
 
VaderShake's Avatar
 
Re: I cant get in after installing patch. Game Error G37


Too all who enter here ....the game just launched....

*There will be problems (there almost aways is)

*Expect problems for a few days (then intermitantly as they patch the game)

*Expect the game to be down for Server Maintnance (it will happen, it always does)

*Welcome to online gaming (it's not perfect science, it never has been even if you paid)

*Read the list above again (Drink some booze, smoke some weed, just chill out)

Truthfully if you don't have the patience and understanding to weather a bumpy launch for a few hours and days then PS2 might not be for you.

For another example it's obvious dispote Hamma's best efforts PSU is expiriencing lag and other issues due to high traffic....is it so shocking the day of the PS2 launch??? It's to be expected....

Lastly...ANYONE who points out that they PAID for a free 2 play game in a forum to leverage their argument for better customer service is a MORON.....it's F2P you had a choice and thus take the accountability for the choice.

Last edited by VaderShake; 2012-11-20 at 04:41 PM.
VaderShake is offline  
Reply With Quote
Old 2012-11-20, 04:56 PM   [Ignore Me] #7
DirtyBird
Contributor
Lieutenant Colonel
 
Re: I cant get in after installing patch. Game Error G37


A simple reboot fixed mine, good luck to the rest of you.
__________________
DirtyBird is offline  
Reply With Quote
Old 2012-11-20, 06:02 PM   [Ignore Me] #8
Golanthe
Private
 
Re: I cant get in after installing patch. Game Error G37


Got this error when my firewall blocked the connectionwhen the game loaded after the launchpad.
Golanthe is offline  
Reply With Quote
Old 2012-11-20, 06:08 PM   [Ignore Me] #9
Tooterfish
Contributor
First Sergeant
 
Tooterfish's Avatar
 
Misc Info
Re: I cant get in after installing patch. Game Error G37


John Smedley ‏@j_smedley
G37 issue found and being fixed.

also

We've isolated this issue and are working on deploying the fix. Thanks for your patience, it won't be long before it will be resolved.
Veratu, 23 minutes ago
__________________

Read my game blog @ www.roffle.com

Last edited by Tooterfish; 2012-11-20 at 06:16 PM.
Tooterfish is offline  
Reply With Quote
Reply
  PlanetSide Universe > PlanetSide Discussions > PlanetSide 2 Discussion

Bookmarks

Discord


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 02:59 PM.

Content © 2002-2013, PlanetSide-Universe.com, All rights reserved.
PlanetSide and the SOE logo are registered trademarks of Sony Online Entertainment Inc. © 2004 Sony Online Entertainment Inc. All rights reserved.
All other trademarks or tradenames are properties of their respective owners.
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.