SOE Account Recovery Adventure!!!!!

Graywolves · 2011-10-13, 07:04 PM

**PLEASE DO NOT REPLY TO THIS MESSAGE** use the link below to update your ticket
Recently you submitted a question from our Station.com support site. Below is a summary of your request and our response.

If we do not hear back from you within 7 days, we will assume that the issue has been resolved, and the question will be marked as solved.

Thank you for allowing us to be of assistance.

To access your question from the Station.com support site, click here.

---------------------------

Your account has been locked for your own protection and to prevent any unauthorized use. There are two ways to re-activate this account. You can email [email protected] and request help - please include only the account name itself and your request. Alternately, you can call 858 537-0898 and speak to an SOE Customer Service representative directly to reactivate it. We apologize for any inconvenience this may have caused and hope to see you in game shortly.

*******************

lolowut?
e-mail about account locked....get directed to login and respond to tickets out of e-mail....

Crator · 2011-10-13, 08:27 PM

Did you not hear? 33,000 SOE Accounts Hacked

Graywolves · 2011-10-14, 10:12 PM

Originally Posted by Crator

Did you not hear? 33,000 SOE Accounts Hacked

Yeah, I had to attempt a log-in to find out if mine was compromised.

And after confirming I was myself and that this is indeed my account, I need to attempt log-in again and initiate a password reset.