SOE and Pro7 has begun

RSphil · 2012-07-31, 04:07 PM

got an email today from SOE saying the transition to pro7 starts today. as i have a DCUO account they sent to tell me i have to link my SOE account to a pro7 one to be able to log into the game and play.

here is the txt from the notification for you to nosy at:-

Customer Service Notification

Dear Heroes and Villains,

An exciting time in SOE history has arrived and we are very pleased to be celebrating it with you, some of the most passionate DC Universe Online fans! As many of you know, SOE has partnered with ProSiebenSat.1 Games to provide and market eight of its games to players in Europe, including EverQuest® II, DC Universe™ Online, Free Realms®, Star Wars®: Clone Wars Adventures™, Magic: The Gathering - Tactics, and PoxNora®, as well as the upcoming PlanetSide® 2 and the next game in the EverQuest® franchise.

Specifically, the above mentioned SOE games will be made available through the ProSiebenSat.1 Games service in more than 40 European territories, including Albania, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom. Other countries may be added at a later date.

Under this new partnership with SOE, ProSiebenSat.1 Games will lead the effort to further enhance the presence of these SOE games in the European market. Expect more players and more focused attention on international players!

The transition process will begin today with DC Universe Online being the first game migrated to the ProSiebenSat.1 Games service. Once the transition takes place, DC Universe Online players in the above mentioned European countries will need to have or create a ProSiebenSat.1 Games account in order to play DC Universe Online. European players who want to transfer their existing SOE account and character data will need to link their SOE account with their ProSiebenSat.1 Games account.

Transitioned players who have pre-paid, non-recurring SOE memberships will automatically have their memberships transferred over to ProSiebenSat.1 Games so they can continue enjoying any remaining play time left on the account. For transitioned players who have a pre-paid, recurring SOE membership, their remaining membership time will also be transferred over to ProSiebenSat.1 Games; however, the membership will not renew at the end of the current billing cycle. Once the billing cycle ends, those players will be able to re-subscribe through the ProSiebenSat.1 Games service in order to continue enjoying the benefits of a similar membership.

What you need to do:

DC Universe Online players in the above mentioned European countries will need to have or create a ProSiebenSat.1 Games account in order to play DC Universe Online. European players who want to transfer their existing SOE account and character data will need to link their SOE account with their ProSiebenSat.1 Games account.

Linking your current SOE account to your new ProSieben Sat.1 Games account:

1. Create a ProSiebenSat.1 Games account: If you don’t already have a ProSiebenSat.1 Games account you will need to create one. You can click here to create a new ProSieben Sat.1 Games account or login with an existing account if you have one.

2. Link your SOE account to your ProSiebenSat.1 Games account: After creating a new ProSiebenSat.1 Games account or logging into your existing ProSiebenSat.1 Games account, you will be prompted to link it to your existing SOE Station Account. Enter your SOE account information and login if you want the accounts to be linked. After successfully linking the accounts, your DCUO items, character data and station cash (ProSieben SevenCash) will be available on your ProSiebenSat.1 Games account.

3. Download the new launcher. After linking your ProSieben Sat.1 Games account to your SOE Station account, you will be prompted to download an updated LaunchPad. Start the executable and select “Repair/Reinstall” when prompted. Don’t worry, you don’t have to download the whole game again! Once you’ve updated the LaunchPad you’ll be ready to play DCUO by logging you’re your ProSiebenSat.1 Games account!

4. Re-subscribe to any recurring membership: Please note that none of your personal information will be transferred to ProSiebenSat.1 Games during the account linking process. No credit card or other payment information will be shared. If you want to continue or start enjoying the benefits of a recurring membership, please sign up for a membership using your new ProSiebenSat.1 Games account.

Players who have a SOE Authenticator will not be able to use it with the ProSieben.Sat1 Games account. If you purchased an Authenticator, we will refund you the amount you spent.

European customers who maintain All Access accounts during the transition period will be transferred to ProSiebenSat.1 Games later on in the process. Further information on the transfer of All Access accounts will follow in the near future.

Again, we are very grateful to have such a diverse and passionate community, and want to assure you that SOE will continue creating dynamic games for you and your friends.

Sincerely,
Sony Online Entertainment & ProSiebenSat.1 Games

Magpie · 2012-07-31, 04:11 PM

Nice! interesting thanks for the heads up

Sinilaid · 2012-07-31, 04:17 PM

I did it a few days ago and have had no problems at all...
So Pro7 gets a 5 from me.

Aaramus · 2012-07-31, 04:57 PM

No email as of yet, wonder if the PS2 launcher will tell you how to set it up if you attempt to log-in.

dafuq · 2012-07-31, 04:59 PM

got the same mail a few days ago..

HartnerX · 2012-07-31, 05:04 PM

Why can't Pro7 just maintain servers (and allowing the users to use the SOE account) and do the PR stuff for Europe? If they force me to play PS2 through Pro7 I will skip the game completely.

DownloadFailed · 2012-07-31, 06:21 PM

Uh, I don't mean to be "that guy" but...
What the hell is Pro7?

basti · 2012-07-31, 06:43 PM

Hartner: Bye

Download: Big ass Europe Media Company that will maintain Almost all SOE games in Europe, Including Planetside 2.

mintyc · 2012-07-31, 08:09 PM

i get the feeling that SOE has been taking business advice from the underpants gnomes.

SOE plan...

step 1: Annoy entire European player base.
step 2: ?
step 3: Profit!

looking back over the history of European versions of mmo's being run by 3rd party's, i do not see this going well for SOE or us.

RSphil · 2012-07-31, 08:39 PM

i still dont see why they have done this. with the tech today there is no need to out source this stuff. ANET seem to be doing well both side of the pond with guild wars 2. wish SOE would let us play with SOE accounts. had the account for so long i dont want to change for a company iv never heard of untill this came about.

not sure how a company that is only known in germany can represent a game for the whole of europe. advertising will be not seen anywhere but germany as far as i can tell as they have no influence out side of that.

this is only what i see though. i hope they do a good job because if not i think the EU will loose all confidence in SOE

Chowley · 2012-08-01, 01:29 AM

Originally Posted by DownloadFailed

Uh, I don't mean to be "that guy" but...
What the hell is Pro7?

I was the same myself

If its any help you may know them as ProSieben Sat.
I had a similar reaction - who the hell is Pro7, then someone mentioned ProSieben and I clicked. I'm not German I had just never heard of them referred to them as Pro7 before.

I also am baffled by this decision. I really, really do not like the thought of it. It just makes me think of Tera, and again with Frogster and Perfect World for Raiderz (thats actually putting me off Raiderz, which i loved when I played the Alpha). Oh and how can one forget Vivendi and their past.

Katanauk · 2012-08-01, 01:37 AM

Originally Posted by DjEclipse

This is like the Berlin wall going up all over again.

A community divided.

I joke I joke as far as I can tell Pro7 allows you
to play on US and EU Servers so all is well.

I was told you could only play on your accounts region . . .

I just checked SOE faq and they say theyre exploring ways to make it so yo ucan move across . . . My bad. Here's the FAQ.

http://forums.station.sony.com/dcuop...topic_id=47694

Coreldan · 2012-08-01, 01:41 AM

I will be holding from this change until we get a bit more info on what happens regarding PS2 beta etc.

Dont have problems with Pro7 and definitely playing on EU regardless of them, but I'm in no rush to switch around yet cos the only SOE game I play is PS2.

LastDawn · 2012-08-01, 02:39 AM

Will European players be able to access Test or Beta servers in order to provide feedback on upcoming game content?

Yes, players with a Test or Beta access can continue to test the games and provide feedback before release of the games that offer these servers.

From the offical F.A.Q

So there is hope that atleast fror Beta we won't have to deal with Pro7...

HartnerX · 2012-08-01, 02:40 AM

Originally Posted by basti

Hartner: Bye

Bye!

I probably won't leave, PS2 is to awesome for that. I just don't want to be screw up by some thirdparty company all over again, like every other MMO which gone this way. We always get the patches late, and when you actually need this localized support you always get it in french or german.

I can't see how spliting up the community is a good idea, but we just have to wait and see how it pans out I guess..