Stats not updating

GlueHead · 2013-06-25, 07:23 PM

It has not been update for...well I do not know, a long time!

Is this a known problem?
The "Planetside 2 Player site" (https://players.planetside2.com/#!/5428031585325175745) seems to work,
but not over here at Planetside Universe (http://www.planetside-universe.com/c...5325175745.php).

As you can see there is alot of difference.
Is this something that could be fixed?

Best regards
GlueHead

Lord Vargur · 2013-06-25, 07:34 PM

I got the same problem...

links: https://players.planetside2.com/#!/5428011263422113889
http://www.planetside-universe.com/c...3422113889.php

Ghryphen · 2013-06-25, 07:43 PM

We need to make some changes to our API query, will try and do this asap.

GlueHead · 2013-06-26, 06:45 AM

Thanks for your prompt response.

Keep up the good work!

Rubius · 2013-07-04, 03:04 PM

My stats aren't updating as well. Hope you guys can get em working again

Thanks

Hamma · 2013-07-04, 10:30 PM

We are aware. I will be reporting it to SOE.

Pakkazull · 2013-07-07, 02:39 PM

I guess you guys are working on this, but I've kind of got a similar problem. It's not that my stats aren't updating, it's that I can't even find my character. I can find two of my old alts that I've deleted, but not my main.

Hamma · 2013-07-07, 04:19 PM

Probably a similar issue.

WeaverMSI · 2013-07-09, 02:53 AM

Any progress on this? My stats haven't updated since 30 June.

Cheers!

Hamma · 2013-07-10, 05:20 PM

It's been fixed, just have to login and back out again.

http://www.planetside-universe.com/c...10618038475521

GlueHead · 2013-07-13, 03:31 PM

Apparently not working for everybody, I have logged in/out countless times and it still says "Last Data Save: 2013-03-14 01:27 AM" (:

Hamma · 2013-07-13, 03:42 PM

Strange, it's probably related to the -beta api which we still need to update.

Angelo · 2013-07-15, 09:22 PM

Yeah I can confirm this bug, we have quite a significant number of Outfit members whose stats are not up-to-date (in some cases for quite some time). Examples:

http://www.planetside-universe.com/c...9057243105.php
http://www.planetside-universe.com/c...8030742321.php

Would be nice to get this sorted out ASAP because it also affects our position on the Leaderboards

/e: for comparison the links for the players.planetside2.com site for the same guys in the same order:

https://players.planetside2.com/#!/5428021759057243105 (player "Koldek" listed on PSU as BR 51 still, players.planetside2 is up to date for BR 87)
https://players.planetside2.com/#!/5428010618030742321 (player "spoono" listed on PSU as BR 11 still, players.planetside2 is up to date for BR 94)

and like I said we have several cases more like this.

/e2: Outfitpoints.com seems to list everyone correctly, so I assume as programming noob that it is not a problem on SOE's end but probably has indeed something to do with the api thingie you mentioned Hamma.

GlueHead · 2013-07-15, 11:17 PM

For me the stats uptated perfectly yesterday. This was just after I had changed name on all the loadouts in the game.

Since I live in Sweden I use the letters å, ä and ö. So I changed every loadout in wich I had those letters. And about 1 hour after I had changed - the stats uptated.
So look if you guys have any foreign letters in the loadout names...

It may not have any effect, but who knows?

Rubius · 2013-07-16, 12:25 AM

Stats started updating after last patch, and was fine until July 15th, where it stopped udpating