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2003-05-29, 11:51 PM | [Ignore Me] #1 | ||
Corporal
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Well talked to a CSR today. Got my account reactivated. Here's the transcript of it for those that have been following my plight.
You have been connected to CSR Chad T.. CSR Chad T.: Hello David, Thank you for contacting Sony Online Entertainment. One moment please, while I read your question. Thank You! CSR Chad T.: Ok David I will be able to assist you with this can I just have you enter in what your station name is so that I can look up your account? David: XXXXXXXX is station login CSR Chad T.: One moment please. Thank you. CSR Chad T.: Ok David it is showing that the account was not suspended but was banned. David: I got an email saying the account was not banned but suspended for 7 days David: that is the only thing i've been told about it David: I only got that email because I sent one to support asking why it showed up as my account was banned David: The CSR specifically says my account was not banned, but suspended for 7days, I can cut and paste it from the email if you want CSR Chad T.: Who was that e-mail from? David: Chris Johnson Sony Online Entertainment CSR David: That is cut and paste from teh email CSR Chad T.: One moment please. Thank you. CSR Chad T.: Ok it will be just a moment I am just trying to find out why the account was banned David: message board violation David: I dont' know what I violated though, i never got an email explaining what I did CSR Chad T.: Ok David we will have the banning removed and I was told that there were warnings made on the posts that you made and e-mail sent to you. I was also told that you can go back to the message boards but if there is any more problems with any posts the account will be banned again. David: Ok, but in my defense, I recieved no warnings and no emails David: in fact, there was a several page long thread of people wondering why I got banned CSR Chad T.: Like I said that is what I was told but we are going to go ahead and have that account banning removed CSR Chad T.: Ok David, Is there anything else I can help you with today? David: Yes, is there anyone I can email and find out more about why this happned? I'm really curious about it CSR Chad T.: One moment please. Thank you. CSR Chad T.: Ok I do not have an e-mail address for you to contact regarding this other then the [email protected] e-mail address. David: Ok, I'll see what I can find out. Thank you for your time CSR Chad T.: Ok David, Thank you for visiting our SOE Chat Line. Take care and have a Good Night! Atleast I'm able to play again. Got about a week before I have to leave for texas. |
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2003-05-30, 12:07 AM | [Ignore Me] #2 | ||
Banned
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Egads! Consider when someone wants someone to get in trouble for harrassment and other things. SOE will give the harrasser a cookie and ban the person who sent that to sony. sometimes logic is destroyed. We need more Vulcans running SOE. MrVulcan, report to San Diego.
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